All staff were excellent. The room was spacious and high spec. The reception upon arrival was also excellent - we were a group of 15 people and despite arriving around three hours prior to check in time, all of our rooms were ready. One of the best hotels I’ve stayed at.

The shower didn’t work very well - I couldn’t get the rainfall shower to work at all, and it took a while to figure out how to get the other shower to the right temperature, but to be fair I didn’t tell the hotel staff so they might have resolved this given the chance. Same issue with the steamer, which didn’t work, but again I didn’t report this.

I believe that all hospitality industries should treat each guest as if they're all an A-list celebrity. If you don't, it means you don't treat each guest fairly. I felt like an A-lister whilst staying at the Four Seasons. They treated me superbly well. I could not be more grateful for their hospitality and kindness.

The menus in the two restaurants are similar so I didn't get too much variety in my lunch choices.

The rooms are absolutely stunningly beautiful. Sexy and elegant – lots of marble. Beautiful colour palette. The beds are uber comfy. All the touches like the little maple toffees and the Madelines upon arrival: all spectacular . They raise the service bar extremely high— every staff member I dealt with was professional, capable, and customer-service oriented.

If I was being picky, the room service food could be elevated a little bit. Example: The falafel bites came in a funny little fry holder. A little old-school and roadhousey

This is a classic Four Seasons that you would expect. Absolutely wonderful service that was quick and always present. Room was spectacular with a wonderful view of the entire city with a good degree of luxury. You get what you pay for. This isn't a cheap stay but you shouldn't expect that at this price point. Very wonderful stay if you are able to afford it.

Hotel staff are very attentive, the hotel is very well appointed and the rooms are large spacious and modern. Everything was excellent during our stay. The cot they provided was originally a little small but it was no trouble to them and they immediately changed it out for a larger cot. Highly recommend.

Nothing

Great facilities and location. Gym outstanding! Staff very helpful

No double sink in the bathroom and tv doesn’t tilt so hard to watch from the couch

Been here a few times already, now I can't go anywhere else when in Toronto. Four Season sets the bar in terms of location, cleanliness, amenities and staff.

Had a minor issue a massage and made thoughts known. Manage immediately reached out and offered a credit or full reimbursement, 5 star treatment.

This is definitely one of if not the best hotels in Toronto. The rooms are beautifully designed and spacious. The staff is always helpful and polite and provide the expected service. Food, though pricey, is of a high quality. The gym and spa are excellent.

Nothing

Dining ( breakfast and dinner) was fantastic. Particularly like Cafe Boulud. Excellent dinner menu. Staff were courteous and very welcoming. Everyone I encountered made an effort to make me feel welcome.

Enjoyed my stay

Exceptional accommodation & hospitality Baby crib was prepared with a full set + plush toys. There was a diaper bin & baby shampoo. Valet in & out smooth & genuinely friendly. Would not stay anywhere else in Toronto