Extremely friendly and helpful stuff. Very good location, many busses go just in of the door, very clean, daily room service, 2 small bottles of Water for free each day, nice little Coffee Shop for breakfast, restaurant. Different convenience stores just 5 minutes away. Hugh apartments with washing machine, microwave and everything you need. PERFECT for a longer stay!

Rooftop Bar is neither closed or closes at 9 p.m., that is not really standard for such a nice hotel

I stayed at the hotel for a whole month, which is why i wanted to have a kitchen and washing machine in the room, and not just a regular hotel room. The hotel was exactly what I needed, It is located near a ton of transportation options with numerous convenience stores and cafes and such nearby. The staff was always helpful and made sure I was comfortable. I wholeheartedly recommend it, especially for longer stays.

Excellent hotel. Large, spacious room with large, comfortable bed, desk area, table and chairs, kitchenette with kettle, gas stove, sink, microwave and basic tea/coffee and washer/dryer combo within and laundry powder provided. Air-conditioner, television, standard size fridge and freezer, and blackout curtains also within room. Private and separate bathroom with bidet toilet and large standing shower. Plenty of towels provided, with robes and slippers. Weight scales perfect for weighing luggage (accurate with airport scales). Room serviced daily with bottles of water provided. All interactions with staff were friendly and accommodating, allowed luggage holds at counter before and after check-ins. Free to use male spa/sauna (closed on first Wednesday of month for maintenance) with pool and gym available for use for everyone. All instructions and information provided at check-in. Free wi-fi was perfect. Overall, excellent all round. Walking distance from Seoul Station in a straight line (about 10 minutes which is fine with me), with a convenience store and Burger King nearby. Relatively quiet and friendly area.

No disposable items like toothbrush and combs provided as part of their commitment to the environment, which was fine by me. Slightly long waits for the elevator at times due to the 23 floors, especially during peak times. Bedside power-points or USB plugs would have been nice, but no big deal.

This hotel is centrally located and easily accessible from three stations. You can also take the Airport Bus to and from Incheon Airport for 17000 won. The hotel apartment is like an Airbnb, equipped with laundry, stove top, dishes, rice cooker, pans, fridge and microwave. What really stood out for me is the staff, specifically the lady who cleaned my apartment. She was so nice to my daughter and always made sure we were stocked up on everything even on the days that we weren't having our room cleaned.

Loved everything!

It was a 7min walk to city hall station which was a convenient station to travel out from. The Incheon airport bus was directly outside the hotel which was extremely convenient - this was a plus. We wanted to compliment the hotel staff Hang! Compared to the other staff, he went the extra mile to greet us, offered help when he saw us with our luggage and booked a large taxi using an app to help us. Other staff simply told us we could book a taxi without offering more. Additionally, he saw our young kids fussing and offered them some sweets. A treasured employee he should be.

The surroundings did not have many restaurants and we often ate out before coming back. There wasn't much to do around the hotel too.

There were bus stops near the hotel. It was easy to travel by public transport once we figured out the bus numbers and stops. Get a TMoney card to easily access the bus, but make sure you have enough funds in it. We got shouted out by a bus driver for not having enough money. Didn't understand a word he was saying and he just got louder and louder. So we figured we were not welcomed on his bus. There was a convenience store right across the road from the hotel in the corner (G25) handy to top up your TMoney card so the bus drivers don't turn agro on you. Burger King and a cafe was just downstairs too for easy access.

It was perfect!

I've visited Fraser Place a number of times. Love that it is spacious, clean, and awesome location. My typical go-to hotel in Seoul. Staff service is excellent, and they helped us to book taxi to airport.

There is no longer any airport limousine that stops right in front of the hotel, and the hotel had stopped its daily shuttle service due to covid. Quite disappointed by that, given that Korea has relaxed most covid rules. Bathroom floor in the bedroom was quite slippery, and a wooden panel in front of the washing machine had broken off. We had to place a towel on top of it to avoid tripping over.

Room is large and comfortable. Near Seoul and City Hall stations. Within half an hour walk to Myeondong, Namdaemun, Lotte main store and dondaemun. If walking to Fraser place, do not take the underpass as you have to carry your luggage without an escalator/elevator. Just walk above ground. It's a straight road to the hotel. We took limousine bus 6015 for krw 17000. Drop off at Brown Suites residences and it's a short 5 mins walk to frasers place. It costs more than the Arex but worth it for the convenience and not having to lug your luggage for 20 minutes.

The room is a little dated, but it's roomy, and you have all you need for a comfortable stay. The washing machine helps, so you may decide to travel light.

I stayed at this hotel for 3 weeks, with a short intermission in the middle to go to Jeju for a few days. I really liked the location: quite central and only 20ish minutes from multiple locations in Seoul, a few minutes walk away from the subway and just in front of a really well served bus stop. It is only one bus stop away from Seoul Station, which means really quick connections to a lot more buses as well as the KTX. Seoul Station also has other services, like restaurants and (importantly) a huge Lotte Mart that has every possible grocery imaginable. As someone with strict dietary needs, that was invaluable. There is also a salad bar just behind the hotel, and 2 convenience stores, one at the front and one at the back. I was in a Super Deluxe apartment and the price of the booking was quite reasonable as I booked a very long time in advance. The apartment itself was perfect, spacious, well kept and had everything you might need for a long term stay (including basic cooking utensils and a microwave). The bed was comfortable. Cleaning was provided daily and the cleaning staff were adorable. They also left two free bottles of water a day. Reception staff were super helpful and always ready to lend a hand. I honestly cannot commend this hotel enough, and would definitely be back in the future.

Nothing! Thank you so much!

The two bed room serviced apartment was great for our family. Lots of room for the kids to move about. Place comes with laundry facility but minimal cooking utensils. Good enough though.

It's a walk to the nearest metro, not too much going on within less than 5 minutes walk. However, that's not a bad thing either - away from the hustle and bustle of Seoul. Not a great view, and construction going on across the road away from our room. Don't expect views.