I recently stayed at the Hyatt Regency Monterey. It’s clear that no expense has been spared when it comes to the quality of this hotel. Modern decor,that feels like five-star. The location is ideal—far enough from the hustle of the main areas. A nice distance to walk. The rooms are spacious,well designed and incredibly comfortable. Everything from the bedding to the lighting has been thought through with care. Customer service was good. Reception staff were warm, professional, and efficient, and housekeeping was consistently excellent throughout our stay.

Would have been nice to have bath robes in the room

Reviews were mixed, so we were a little nervous, but we enjoyed our stay. Comfortable beds, nice clean rooms, fire pit with s’mores was fun; we didn’t use pool or pickleball courts, but those looked fun. Good A/C. Water coolers by ice machines with hot and cold water a nice feature. Lots of parking available. Maids were very friendly and helpful.

The bottom sheets are flat sheets that barely cover the top of the mattress (they only hang over about an inch at the head and foot, but are tucked in on the sides), which means if you shift around much at night you’ll be touching the mattress underneath; gross. Website indicates parking is included in resort fee, but they charged us $20/day. Frosted glass barn door for bathroom means less privacy than we preferred.

The hotel is built right next to a golf course and split into several separate buildings/blocks. Rooms were good and the bathrooms were of a good standard/size. Lots of things to entertain you/children in the hotel grounds if you want a lazy day at the hotel. The pools were nothing special but were adequate for our needs. A very nice environment for breakfast overlooking the golf course. We stayed for 7 nights and had no difficulty getting a table for breakfast and it was a fairly calm environment. Breakfast had a good choice and was of a good quality. Lots of things to do within a relatively short drive. The Monterey Aquarium was particularly good.

Although we had flagged that we had younger children and so wanted our rooms to be together, initially we were going to be given rooms on separate floors. However this was rectified following a wait of about 2 hours. The hotel carpark was much busier on Friday and Saturday nights.

I love the location, the ice dispenser (Mom of two toddler) the breakfast buffet. Honestly it’s hard to find a decent breakfast here in US. I always compare hotel here in US and Dubai.. nothing compares Dubai service, this is by far the closest.. i love their smorebox that they offer during your check in, something to enjoy with your family..

The room are kind of villas.. you will have to walk far to go reception

Check-in staff was amazing. We booked a pool view room, but the pool location was closed for a private event. Staff was able to change our room. Room was clean and smelled amazing. Breakfast buffet had great options for the family. The pool that was opened was clean. Lawn games were great for the family.

The pool was not maintained with clean towels. Trash overflowing. There wasn't enough seating to accommodate the number of people. May not have booked here if i had known that a private party had reserved so much of the resort. Parking at night was horrible. Had to park in front of the convention center and walk.

Huge property, lots of facilities. The fire pits were particularly nice (although a lot of people clearly need to learn how to cook s’mores!).

Not the greatest soundproofing in the rooms surprisingly, but I tend to wear earplugs in hotels anyway so it didn’t bother me (but did my friend). I also don’t like pay in a lot of money for a room then being forced to pay for parking too. Feels exploitative and seems to be a USA thing only.

Room was clean and comfortable. Pool and jacuzzi were clean and enjoyable. I liked breakfast, everything was fresh. Hotel was located in a nice side of the city.

There was a lady in the front desk who introduced herself as a manager (unfortunately I don't remember her name) and when I tried to extend my visit for one more night she didn't let another guy do it. They didn't even try to check availability. Next morning I could extend my visit with another staff. I believe she didn't like my accent as I was from another country.

The coffee didn’t have flavor options

Ordered a salted caramel latte and the attendant said “We are not Starbucks”. Wow….a little rude.

Great facilities e.g. pool, gym, restaurant, cafe, play area for kids. When you walk in it makes you feel you are at somewhere special. We played golf so adjacent to Del Monte course was very handy and part of the reason staying here.

There were many added on fees and taxes that we were not aware of when we booked, resort fee of $29 plus 12% tax for the benefit of using pool/gym/valet/golf pro shop (cannot opt out) which you would think is included in the room rate. In addition the occupancy tax 12%, county fees and tax etc…all adding $110+ each night so just to be aware, although this is not exclusive to this hotel and seem to vary where you stay in the state/county.

You feel close to nature, despite being very close to the main dual-carriageway freeway. Lovely views over the golf course. I liked the choice of shower gel, shampoo etc. products. One of the best fitness centres I've seen in a hotel in a long time. Good commitment to sustainability by having communal water dispensers rather than producing plastic water bottles.

The windows had been left open so when we came in the room was cold. The reception area wasn't very cosy.