I loved how close it is to the United Nations Headquarters, the pool, and the overall artsy vibe of the hotel. The food at the restaurant downstairs, particularly the breakfast they offer, was absolutely delicious.

The mini-bar is way too overpriced, but the daily complementary tea in your room is a nice touch. One of the employees had a "mean French girl" attitude, butchering my last name every single time she saw me and then laughing about it, which I did not appreciate - it's not a difficult surname to pronounce, and if it was genuinely hard for her to do so, I'd rather she just stopped trying... That said, the rest of the employees I've met during my stay there were extremely professional and courteous, though.

Staff were excellent

We were told by a member of staff that we would receive some goodies due to it being our honeymoon trip and we did not receive anything. The menu options in the restaurant should be more diverse

To the wonderful staff of the Intercontinental Geneva, My wife and I would like to express our deepest gratitude for making our six-month wedding anniversary truly unforgettable. Your generous upgrade was an unexpected and delightful surprise that added an extra layer of magic to our special day. From the moment we arrived, we were treated with warmth and exceptional service. Every detail was perfect, and the luxurious accommodations exceeded our expectations. Our stay at the Intercontinental Geneva will forever hold a special place in our hearts. We are already looking forward to returning to your beautiful hotel for future celebrations. With sincere thanks, AMINE BOUDRAA

First of all the staff are amazing Ella the receptionist was amazing , helpful and kind. Also they welcome my kids with ice cream voucher for the pool. Abdulmalak the butler he gave us extra services, when taxi was late , he managed taxi for us for airport trip. I enjoyed the stay

The need to renovate the toiles in the room was old

Amazing staff that are extremely helpful; we had a problem with the wifi and they went above and beyond to help us fix it. Breakfast was very good. Room is comfortable. Overall had a very nice stay here

Location isn't very close to city center; however, there are frequent busses that are free and take you directly to the center very easily. Ask for a bus pass that will help you get around

A vintage yet extremely comfy and well maintained building, the Intercontinental Hotel Geneva is a place that stands out in History, having welcomed both great events and great people over the past six decades. It's always a pleasure to stay there and be greeted by the exceptionally friendly and dedicated staff. Bravo and keep up the good work!

Nothing could have been better.

Rooms were spacious, the staff members were friendly and eager to serve us. The swimming pool was good for my kids and they like it

The location is far from the center, it is good location if you have a car. The price is expensive for a hotel that is away from the attractions

Very efficient service, spacious and clean rooms with particularly large closet space, location is accessible to business offices and to the Lake, staff is warm, welcoming and accommodating of requests.

This was my first time staying at this hotel. The reception staff were friendly but perhaps a bit new and did take a bit of time to check me in but made up for it by being warm and welcoming. Also there wasn't a line to check in when I arrived and I was seen to immediately. The hotel decor is lovely, and the lobby is welcoming with a lot of space to lounge around, have a drink and wait for a friend. Location wise its great - about 10 min to the airport. I had a suite on the 17th floor and had amazing views of the city and the lake. The rooms are bright and airy and spacious and well appointed. I was very impressed with the vegetarian and vegan options in the room service menu, which were more extensive than most of the other hotels I've stayed at.

A minor area of improvement would be that there could be usd charging points by the bedside. You get this at the four seasons now which is great as plugging your phone in overnight next to your bed is something we all need to do these days.

really friendly staff and yummy hotel breakfast ,theres a bus station right next to the hotel so its easy to go around. we only ordered ubers though and everything was close there are bidets in the bathrooms!!!a special and important feature