The reception staff, are warm friendly and practice a high professional standard, they'll endeavour to fulfil your every need. Good breakfast selection of fresh fruit and continental, a basic warm breakfast selection. The room is very comfortable, with a lovely bathroom and location is excellent in proximity to the centre

The cleaner is inconsiderate, she interrupts you in your room, and puts the customer after her priorities. The cleaning is the lowest standard overall which is a shame because everything else is very good.

Hi all. I want to take this opportunity to thank the staff at the reception who carefully attended my requests. Overall the hotel is excellent in so many ways. The room, the service, the breakfast, the cleanliness and staff goes way beyond my expectations for the 3* hotel. The location is top notch for business and leisure travel. For the picky traveller like I am the hotel exceeded my expectations. The coffee during breakfast was particularly good. Variety of morning pastry is sufficient to have a good start of your day. For a business traveler I would mention good soundproofness of the room as well. So I would rate this hotel 4+. Just go for it. This hotel will be my choice for my next travel to Geneva definitely.

Nothing.

Room was quite spacious, as I was upgraded. Initially I was on the street side with early morning street noise, which didn't work for me as I was traveling for business. Staff switched me to a room facing the courtyard, which was perfect! Bath was also perfect, though I could see that the high step would be a challenge for small children. Room was clean and comfortable, if a tad too warm due to a hot water pipe running through the bathroom--but opening a window easily addressed this issue. Breakfast was good, with numerous choices, many fresh. Staff were welcoming and attentive.

The ironing board and iron were a bit old; they worked fine but could be updated to cater to those traveling for business.

Nice location, friendly staff, great breakfast.

The air conditioning was not turned on. I was told that the hotel has an air conditioning system but the manager refused to turn it on as it was too early in the year and he wanted to save money. We were there in late April early May and the weather was unseasonably hot and humid. We had a room facing the inner courtyard and the room would heat up during the day while we were out and it became unbearable. We were provided a fan which helped, but having AC would have made all the difference... Would have given this hotel a higher rating.

I consider this hotel not 3 star but like 5 star. Yes! Cosy, friendly, best location!!!! Real Feng Shui. Clean and quiet. We stayed there in two separate rooms (first and last floor). Everything exceeding a lot 3 stars. If You wander about cleanliness, quiet, everything is the best level (I'm a demanding person). We did not have breakfast- we had great kitchenette- everything new- kettle, toaster, microwave. Balcony- view. Great, great stay! Bed- King size and best I have lately slept. Shop nearby. Tram stop nearby. Short walk to a Geneva lake. Thank You Jade Hotel. I highly recommend. PS. Reading some low rated opinions I was afraid a bit. But all this was not true.

Just place please info that there are feather pillows- real father. So people like me will ask for synthetic ones.

Great location. It was very close to transport and shops, and attractions such as the UN were easily accessible using the free transport. I could walk to the lake in 10 to 15 minutes. I could walk to the old city in about 20 minutes. The staff were very helpful and friendly. I was there over Easter and they left out an abundant supply of free mini eggs.Lovely! I had a room facing inwards away from the street. At first I thought this would be awful but it was great because I was greeted each day by the sun and the sound of the birds in the trees below.

Nothing really. Breakfast facilities were small and restricted movement a bit, but families with young children managed well.

A super hotel situated in a quiet side street just a ten minute walk from the railway station. The reception team were all lovely, friendly and very helpful. Our room faced the garden, it was very quiet, very big, comfortable and clean. The hotel is just a five minute walk from the lake and a five minute walk (in the opposite direction) to plenty of good restaurants. Breakfast was also delicious. A perfect place to stay.

It was all good.

כמובן! הנה גרסה מקוצרת לביקורת: --- I recently stayed in Thessaloniki and had a fantastic experience at a property in the lively Ladadika neighborhood. The room was modern, well-equipped, and impeccably clean, making my stay very comfortable. The best part was the location—just a short walk to local cafes, markets, and historical sites. It was perfect for exploring the city. I highly recommend this place for anyone visiting Thessaloniki. It truly enhanced my trip !

Loved the location, everything was so clean and it’s near the train station and city center. The hotel looks nice. People were so kind. We lost our flight and we stayed in Frankfurt without baggages and all for the night that we were supposed to stay in Geneva at this hotel, but in the morning when we finally arrived to Geneva, they were so nice to give us the room until checkout time and they also provided us breakfast! They helped us a lot because we needed to take a shower and change our clothes!

They can improve a bit the room

The room was great - clean, spacious and quiet - 2nd floor facing the garden and not the street. Staff were very pleasant and helpful. Location was good with easy commute to different places by public transport and easy walk to the lake.

Everything was great, save for the breakfast - variety was limited and menu repeated each morning. The wifi went down one night and was only restored the next morning.