(1) Simplicity & focus on basic essentials; (2) Hot drinks & cold water available 24/7; (3) Refrigerator in bedroom; (4) User-friendly security deposit box in bedroom.

(1) Central staircase carpet in terrible state - dirty & worn out, esp. to 1st floor. Same as previous visit. Great pity because as one of the first impressions guests have on arrival, it provides a poor & unrepresentative image of the hotel; (2) Minimal fresh fruit & vegetables available for breakfast; (3) Shower pipe in bedroom/bathroom detached from wall causing difficulty in positioning shower head in operation.

Great location, 6 minute walk from the train station. 7 minute walk to the lake which is stunning. A 20 minute walk to the old quarter of the city. There is a tram at the station which goes to the International area, which includes the UN. Also a tram to CERN, for those interested in physics. The tour at CERN is free and is very interesting. Coffee machine in the common area; which was a plus for me.

(1) Simplicity of design - no unnecessary frills; (2) Modern, clean bedroom; (3) Excellent shower; (4) Drink-making & water facilities; (5) Easy to use security safe; (6) Pleasant, helpful staff esp. in breakfast room.

(1) Main stairs carpet very dirty & needs replacing; (2) One non-working bedroom light fixed quickly, second one not - even after 7 days; (3) Hot water at bathroom basin was only a dribble so taking long time to fill basin; (4) Wider variety of fresh fruit & breakfast cereals would have been welcomed. Also few essential fresh vegetables, e.g. tomatoes & cucumber.

Hotel location was excellent train station just opposite lots of eateries and cafes minutes away , rooms were big and could accommodate 2 large suitcases easily. We had everything we needed tea, coffee and hot drinks complimentary available 247 in the lobby in addition to cold still and various levels of sparkling water( must be a Swiss thing???) hairdryer, iron, kettle espresso machine etc all in room. We were also sent Swiss transport cards so we had access to trains, boats, buses etc…. This made it all the more easy to get out and about. Staff were really helpful and friendly I didn’t catch any names , resolved any issues we had very quickly. I would stay here again without a doubt. Totally recommend 👍🏽

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The room itself was lovely, very clean, comfortable bedding and plenty of storage space. Great location, very easy to access the bus/trams/trains, with many restaurants (of all varieties) near by. All staff (reception/cafe/cleaning) were super friendly and helpful 24/7.

I didn't sleep very well during my stay as some of the hotel guests were very noisy. Lots of banging, talking and loud music could be heard from my room at all hours of the night and early morning. Breakfast was nice. However, more hot food options (other than boiled eggs and toast) would have been welcomed.

It’s hard to evaluate the location. It is half a block from the station, and you might like that. I did not like the shabbiness of the neighborhood, though the barbershop next to the hotel gave me a great haircut. It is only three or four blocks to Quai Mont Blanc, the elegant view of the river and the Jet d’eau from the majestic row of five-star hotels. Have a drink on the terrace of one of them and spend your time gazing. It is a walk more than twice as long and up a fierce succession of stairs to get to the Old City, which is nice, but not so quaint or memorable as that of Basel or Zurich. The price is good —for Geneva: $165. a night for a single or small double with refrigerator. The day manager was handy; problems solved and things fixed as soon as reported. The hot water was abundant and fast, the Wi-Fi perfectly adequate. The whole city is smaller than you might expect. The good restaurants are not around the hotel, but on the quai, expensive and excellent, or up in the Old City with more character and less perfection for fewer francs.

Mentioned above.

I liked the cleanliness of the room, the heating in the rooms, the cleanliness of the bathroom, the wonderful treatment of the reception staff, the services provided by public transportation cards, the mini cafe at the reception, and the location of the hotel next to the restaurant Saj Eat &La Veranda, Restaurant Genève And a cafe Boréal Coffee Shop.

The heating may be turned down early in the morning, and the cleaning employee comes early in the morning to clean. This may cause inconvenience for those who sleep until 12p.m.

The location was great - 5 minutes walk from the Train station in one direction and 5 minutes walk from the the Lake in the other. Across the road was a street with a selection of restaurants and around the corner were more. There was shopping and post office nearby. Room was a decent size and facilities were good.

Breakfast was good but was fairly repetitive and limited. For the price it was what you would expect.

Location was superb, no taxi's required all amenities were on the doorstep. The train station was only a 3 minute walk to the hotel. Terrace was excellent and the staff were all lovely..

Room was great the only problem was the staircase steps to the bed on the mezzanine floor, were a little small and the bed was in the eves so there was not a lot of head space to move around.

It's actually my second time to stay in this hotel. What I like: The location is close to the bus station and also close to shops and restaurants. It's just walking distance to Geneva fountain. There is portable air conditioner\heater in every room. Drinking water machine +coffee machine in the entrance of the hotel and it's free.

The breakfast is very basic but I still like, it's not that bad :)