Very well placed, nice staff, comfortable rooms, excellent spa facilities (one of the best I’ve ever seen in 20+ years of visiting spa hotels). Thoroughly recommended for a break in beautiful Aix-les-Bains.

Breakfast was very expensive. There are some great bakeries nearby and cafes just a bit further: go there instead! Security: there was a shocking incident one day when we returned to our room to find that the cleaner had left our room door propped wide open. The apologies we got felt half hearted. Please sort this out.

We had a suite. There was always an issue with a key that did not work and every single time one of us (there were 5 of us) went downstairs to change the keycard, all of the other keys stopped working. The receptionists did not know (ANY OF THEM) that they automaticaly cancelled all existing keys. I learned about that when leaving. On Sunday morning around 8 am someone was repearing something with a drill, it was horribly noisy. They did not even ask us, how happy we were with our stay.... so we had no chance to tell them.

Having 2 baths was great, one in each room

Street noise coming in at night

The staff were wonderful and very approachable. Lounge area was very comfortable. Bed was very comfortable. Housekeeping services were excellent. Decor in lounge area. Great location.

Jacuzzi not working this morning - unable to report this from the Spa. Steam room not great. No fridge in room to keep water cool - expected this at these prices. Drunken woman shouting in corridor at 2am - where was security??

This was a lovely, well-equipped modern hotel. The room was comfortable and well-appointed. It was clean and cool when the air-conditioning was on - which was much needed whilst we were there. The reception staff were very polite and helpful. Breakfasts were very good.

There is not much English spoken in the Savoie region. Obviously, that is our problem and not that of the people who live there or the hotel. However, we struggled a little at times when communicating with the staff. Apart from that, we had nothing to complain about!

The bedroom was really nice, very good size bed, quiet, nice bathroom but the shower was a bit slippery. Love the decor. I like the toilet was separated from the shower. I enjoyed the pool and facilities. There is an underground parking which is useful Good location from the city center, just a 5mn walk.

There is no bar, but the staff said there will be one someday

Great location , very handy for the town. Private underground parking for the motorbike and great aircon in the room. Rooms very clean, bit noisy at night...but to be fair, that wasnt the room...but the guys racing their car up the main road at 1am. Staff were very helpful and friendly.

Nothing

Short walk (10 minutes) from station and centre of town. Modern, clean room with unusual doors to bathroom and separate toilet. Safe deposit box in room.

The spa area was a bit disappointing. The sauna was not very hot (only 60°C) and not separate from the swimming area, so not possible to sauna naked as is normal in German speaking and Scandinavian regions.

The spa facilities were exceptional and very welcome after long days of touring. I also appreciated the communal fridge and drinks in the welcome area

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One of the best hotels on our driving way to Spain for summer vacation. We are staying here 3d time and never disappointed. Spa area, sauna, jacuzzi- what can be better for relax. And if you want to have a walk for 2/4km you will see an amazing lake surrounded by mountains.