For what I paid and what I got it was good value for money. Hotel Angelic is a lovely hotel. Really clean. The staff are good. The room is spacious and comfy. The food is good and not expensive. I have zero complaints and highly recommend. If you want a decent and comfy hotel and you want to spend a reasonable amount of money, meaning that you may not have a lot of money but you still want something really nice and be close to the Sanctuary, this is the ideal hotel! A special thank you to Cathy at the front desk who made me feel so welcome when I arrived. What a lovely sense of humour. There's also a bus stop to the station around the corner and for 1 euro you can get to the station and another bus to the airport

We were a group of 37 Lourdes pilgrims. We had never stayed at this hotel before - we simply chose it because it was available and fitted our budget. So we had no expectations. The hotel worked hard to accommodate our group, providing breakfast and dinner at a good price, being flexible with meal times, and generally helpful with all aspects of our booking. Rooms were simple, but they were quiet, immaculately quiet, and featured incredibly comfortable mattresses. Breakfast and dinner was good, with dinner being a self-service buffet with a meat option, pasta option, fish option, together with soup, salad, cheese and two choices of dessert. Our group was very happy with this. The hotel featured a well-stocked bar, which is a must for a pilgrimage group. The staff in all areas were lovely - and particularly the front desk staff, who could not have been more helpful. I would happily use this hotel for future trips to Lourdes - it's a good all-round option for a pilgrimage group, good price, good quality. We were all very happy.

Coffee/boiling water machines probably need replacing and increasing - especially with 37 people all wanting a cup of tea at the same time!

Very close to the sanctuary, as you get out the hotel there’s a lift that takes you down and you are literally a 2 mins walk to the sanctuary. Breakfast was really good, with a good selection or hot, cold and fresh fruits. Rooms are clean and well maintained. The highlight was the staff who were so kind and helpful, my Mum wasn’t well on the last day and I requested for a late check out which they obliged to without making a fuss. Just a note to anyone booking with mobility issues. The hotel is on a slope, just a small stretch so take that into consideration when booking.

Nothing

Good location, very central (just up hill from main centre). Car park 10 euros per 24 hours, this is a good 5-7 minute walk uphill from hotel, so I'd recommend dropping/picking bags up at the hotel first. Friendly, helpful staff. Breakfast 10 euros pppd. Limited breakfast choice. Sit canteen style, quite cramped. Room comfy, aircon, large beds, shower over bath.... . Good value, good location.

not great soundproofing though in-between rooms. Limited breakfast choice.

Excellent value for money. Very comfortable beds. Very good WiFi. Spotlessly clean. English news on TV. Very helpful, courteous staff.

Only that the parking was up a steep hill from the hotel (but you could deposit your luggage at the hotel before parking the vehicle). Not a real problem for us but could be for others. Also no tea/coffee making facilities but as they are keeping their costs down this is understandable. We could have been unlucky, but there was a fair bit of very early morning noise from maintenance vehicles in the street below. However this was reduced by shutting the windows!

For the price I paid for my room, I was greatly satisfied. The staff were helpful at all times, even if they were a little busy, they would apologize for the wait. The young man at the front desk helped me get my phone activated, and the young girl in the dining room was an angel--the one from Portugal. Sorry I am really bad with names, I could tell that the staff were very conscientious and wanting to make everyone happy. The location was excellent, with an elevator at the end of the road that lowered us to the main level of the town. The bus stop to the train station was a few blocks away. Mainly it is worth the stay for the attention of the staff and the location.

I didn't like waiting for the elevator on busy days.

The hotel was in a central location and was very functional - clean beds and bathroom. The front desk manager prepared great cappuccinos in the morning.

We only stayed there for one night so this wasn't a major issue, but we booked the hotel partly because it had air conditioning. They had put in a central override where the AC in our rooms couldn't be set to our desired temperature. When we went to the front desk with this issue, they just shrugged their shoulders and said we'd have to live with it. Not ideal, IMO.

Loved having 2 bathrooms in the room. Central location with good restaurants nearby. No kettle in the room, but reception will give you a teapot with hot water. Staff work hard at the reception desk and are always pleasant and accommodating. Jean Claude was always helpful. Enjoyed our stay.

Excellent location close to the Basilica w parking amenities. Spacious family rooms w two bathrooms. Clean. Friendly and helpful staff mostly. Really comfortable beds.

Our rooms were very far from the reception and much after the restaurant. We couldn't find it on our own. Not well indicated.

The cleanliness, the bath tub and bidet. The dining room and welcoming staff. The bday wish of spaghetti bolognese for longer life and surprise champagne. Only I am not an alcohol drinker, just a bit.

Wish Christine granted my request for fresh linens on the 4th night for my 70th bday since I was staying for 7 nights. A hot water jug is a must. The location is not that close to the entrance of the sanctuary as described. The uphill climb was a challenge given that I suffer from asthma and back problems. And taking the external lift.