"Exceptional Stay – 10/10 on Booking!" My stay was outstanding! The room was spacious, and the staff’s service was top-notch, with exceptionally courteous receptionists and housekeeping staff. The cleanliness was impeccable, with twice-daily housekeeping. I was delighted by the free room upgrade and the thoughtful bed arrangement—elegant during the day and perfectly prepared for sleep at night. The bed was incredibly comfortable, making this one of the most relaxing stays I’ve ever had. Truly deserving of a 10/10—exceptional in every way!

Gym needs more machines

We loved everything about The Hotel Florentine! this is a spectacular hotel, with the warmest, most attentive staff and and divine restaurant. Suiite #11 is very comfortable with a lovely large marbled bathroom, We had wrap around windows with fabulous views overlooking the magical, storied city of Lyon. Kevin at the front desk was especially kind and welcoming form the moment we huffed up the hill (the road was temporarily closed) The spa is small but well-appointed and just perfect for a day's respite after much sightseeing. The pool wonderful and warm. The location is up the hill, so there will be a bit of a walk, but the view is quite a reward! Breakfast was perfect, the fruit out of this world and having the abililty to have coffee/tea in your room is alwasy appreciated. The nightly turn down service was sweet with tasty local treats. What tasty plums! And do not miss the Michelin starred restaurant~ divine! Definitely our favorite in France and we spent the rest of the week at the Le Vaca in glamourous St. Tropez. Stay here, it's the best hotel in Lyon we were told and I truly believe it! Thank you Kevin and crew. We would love to be back soon. Last point, clearly everyone who works there is proud of their hotel, from the amazing 15th century murals to the local delicacies on offer, we could not have felt more welcomed.

Not a thing. This hotel puts to shame 90% of all so called 5 star hotels in the States! Thank you!

Great Location, Amazing Pool and view. Super outdoor space for seating by the pool. We had 2x Deluxe rooms with amazing private terrace space... Rooms were spacious and meticulously clean. Great staff all the way from bell service to front desk, concierge, room cleaning, service staff. Food by the poolside was delicious. We had omelets 2 days in a row at breakfast, they were textbook, really one of the best I had.

Negatives: Furniture in the rooms are outdated. Toilet is separate from Main Bathroom / Shower. Feels cramped. Wifi Spotty at times, especially in the room.

The staff were very polite and willing to help in any way possible. Reminded me of the Ritz Carlton

The location was difficult to access. To go to town you had to walk down very steep stairs and a hundred of them. Back up was worse. No public transportation would get you close to the hotel. Getting a taxi or Uber was our only method of getting to and from town to the hotel. So if you want to go out for dinner, add another 40.00 to the cost of the meal. For the ,money charged per night they should offer a car service up and down the hill for the guests.

Excellent staff, beautiful room.

We ate at the hotel restaurant on both nights of our stay. The atmosphere of the restaurant was very nice with a view overlooking Lyon. The wait staff was very efficient and friendly. I was disappointed with the chef's limited ability to accommodate my dietary restrictions given the caliber of the restaurant and the advance notice I had given. Every other chef during our two week trip was able to make adjustments to the menu to accommodate me without any problem.

The room sizes were fantastic - especially for Europe. The staff was incredibly friendly and they went out of their way to keep the property spotless and smelling good.

The location can be a challenge for anyone who struggles walking up and down hills or stairs. We absolutely loved the location - but there were a couple in our party that chose to stay at the hotel rather than explore the city because of the hills/stairs.

The hotel is quite exceptional! The views over Lyon, everything about the hotel and staff who were really obliging and helpful made our short stay so enjoyable. It is difficult to imagine anything else we could have wanted to improve our stay.

We didn’t eat in the restaurant as we felt it was lacking in ambiance and we wanted to experience ‘old Lyon’. A bar space indoors could be in a more central area. The bar on the terrace was perfect for an afternoon/ evening drink but is obviously dependant on the weather.

Extraordinary ex 18th century monastery. Beautiful with lots of original features kept in pristine condition. Excellent location overlooking Vieux Lyon (the old town). We had a suite which was in the second building accessed via an underground tunnel. The staff are incredible, super friendly and helpful. Decent breakfast offering cooked as well as continental breakfast.

That we couldn’t stay longer!

The building is magnificent with glorious views. Our room was wonderful with a big comfy bed and windows overlooking Lyon and the hotel pool. The staff were very attentive and took care of everything we needed. The dinner in the restaurant was delicious and the service excellent.

The breakfast is served either in a small room (that isn’t the hotel’s best feature) or outside on the terrace ( where there aren’t many tables). The selection of food for breakfast was adequate but limited.

our room was the classic double and it was small but cozy.

great service at hotel. Attentive staff. beautiful terrace and pool although we didn't use it. Steam room and sauna was available although we didn't use it. good breakfast and close to the old part of the city. may not be great for people who have trouble with stairs as it's on a hill.