Location was amazing and the staff were exceptional!!!!! A special mention needs to go to the Brazilian staff member. Villa Maia scored when they hired him. An absolutely exceptional worker.

Our room didn’t have any tea/coffee making facilities. The blind in between the bathroom/bedroom didn’t work which meant we had to keep closing the curtains on the windows so no one could see into the bathroom. Plus when you turned the bathroom light on at night it woke my partner. Easy fix though just needed to be repaired!!!! Hall way to rooms had a slight musty smell and a tad tired. Breakfast so so.

The service at the hotel was fantastic. As soon as we arrived someone came out to greet us and show us into the very secure car park. Then we were given a full tour of the facilities before being introduced to our room. We had opted for a city view and the view was definitely worth it. The rooms were lovely and clean and the beds were very comfortable. It was our daughter’s birthday and they even left a card and a bag of caramels for her. It was a lovely touch. The hotel was in a brilliant spot for the old town and the Fourviere. It was easy to walk to everywhere we wanted to go to. It is a steep climb back up to the hotel from the old town so not for the unfit but there is a furnicular you can take if you want to. Over all a lovely hotel.

We booked a triple room with a balcony and the room was incredible. The size of the room and balcony was spacious and looked out to a gorgeous green garden. They have thought of everything in the design and amenities. The bathroom has an enormous shower, separate toilet and a bath. The staff were amazing, very attentive and nothing was too much trouble. One of the best hotels we have stayed in. Location is right near the cathedral and a short walk down hill to old town.

Nothing it was exceptional

Francois is one of the best concierge that I have met in my travels by now; and overall the staff was very friendly, with a lot of attention to details. The city-view room was absolutely breathtaking at sunrise.

The only inconvenient was a bad, low quality massage. Very bad value for money unfortunately.

Location was fairly central and up on a hill that overlooked the city of Lyon and was so beautiful. Staff was very quick with showing us the rooms and facilities and explaining where to eat. The bar was chic and bartender was knowledgeable. Staff was quick to bring us anything we needed (e.g., an iron for pressing clothes).

Nothing except perhaps the price, but expected this at a 5 star hotel. Because we had reservations for a city tour and then dinner at Paul Bocuse (20 minute taxi ride), we did not have a chance to dine at the hotel (one night stay only)

We especially liked a spacious and wonderful swimming pool. Swam every morning with great pleasure. Hamam and sauna were ok, but very small

Location is off center, requires 10 -15 minutes walk downhill, very tough uphill. Luckily there is a good funicular connection, making getting back to the hotel easier.

The hotel is very clean and quiet. Our room was quite big and had a great balcony with view of the garden. The staff was very sweet to my dog as well.

Breakfast was super cute and the buffet sophisticated but the service wasn't perfect. Maybe it was just a language barrier. And it's just nitpicking at this point because our stay was wonderful.

Staff was kind and so helpful in making reservations and suggestions on things to do. The room was great - but if you go, request a city view room! We were disappointed by our view - and privacy thereof.

Our room was a "garden view" - but unfortunately, that view also let other buildings have a full view of us! We had to keep our curtains closed most of the time.

lovely hotel, but as usual service in France lacks in professionalism. the stuff is not too willing to help and don’t expect “special treatment”

Great location. Gorgeous design and a great spa area. Staff were attentive and charming

Thought the small bottles in the bathroom were rather passe and not very eco and didn’t feel generous for a 5 * hotel