The hotel location is great, in the centre, close to everything without being in the middle of the too lively and noisy streets. Many places to eat at a very close walking distance. Free water, spacious room. Nice staff.

The elevator broke twice during a 5-days stay, which meant 5 flights of stairs to walk. The staff offered to help with luggage, but still, one has to go up and down by themselves ... twice is a bit too much. Breakfast is ok, but if you get down too late (8 instead of 7) and something has already been taken by others (for example pancakes) ... you do not get them.

The staff were amazing. Attentive, knowledgeable, and friendly. They deserve accolades for their service and friendliness - the young man who checked us in was thorough and informative. The location is fantastic - surrounded by excellent bouchon and restaurants, and five minutes walk to the metro. The rooms are small but clean, and beautifully appointed for a couple, with lovely bathrooms and windows that open broadly for fresh air and sunshine. The hotel offers free filtered water and has a coffee machine in the room and in the lobby, and offers a decent breakfast (again, helmed by lovely staff) for a minimal price. We'll stay here again when we visit Lyon - the location and staff make it one of the best hotel experiences we had in France.

There were no negatives for us.

The room was spacious. It had a king bed and a single bed for our little boy. The bathroom and storage area had a door, so we could close the door while our little one sleeps. The staff were wonderful. I appreciate that bottles were provided and we could refill it with water.

Honestly, i have no problem. If i could give a suggestion, maybe a bigger table. Or have a sofa. It was hard to find the hotel at first, maybe if there was a sign on the main street. Breakfast was basic, which was ok since its a small hotel.

This property is exactly what you are looking for if you need a place to stay that is boutique, central and welcoming! I paid extra for the slightly bigger room which is definitely worth it. Location of the hotel is superb where you can explore the city by foot. I would like to thank the staff for their super service and amazing welcoming smile 😊

Building is not new, and that is part of the experience. So this is not necessarily a negative comment but something to consider

The hotel is very well located in the city center, within walking distance of the historical center and many other attractions. We reserved 3 rooms, all of which were clean and comfortable. The staff is responsive and friendly. It is very convenient for guests that they can use free coffee and juice throughout the day. Thank you for the comfort, the warm welcome and the friendly attitude!

Everything was great!

Located in the very center of the city:) A few minutes from metro station line A. The room was small but very quite. The coffe machine in the room, free water and coffee in the lobby were best.

You are given two door hanger, the wood one clearly says do not clean my room because of environment etc. The other one is classical, on one side it says "do not disturb", the other side is a qr code which we think it means "clean my room" but they didn't:) I think you must hang nothing on the door if you want cleaning. The breakfast was ok.

Excellent location in a lively area but not noisy. The hotel room was pretty big, but the double bed were 2 single beds put together, which is never ideal because you can feel it. Shower gel and body milk were good too. We didn't have breakfast there, so can't comment on that.

The bathroom setup was a bit strange, with the glass shower door opening in a way that it was a bit more difficult to move around to get in the shower, but nothing major. The bathroom mirror also got loose from the sticky strips and closed (it was like a triptych), but we could stick it again and was fixed. The machine to pay by card wasn't working at reception when we arrived but luckily it was when we checked out, so we paid the tourist tax by card. We were there during a heatwave in September and we had to sleep with the AC on because it was too hot otherwise. Tiny lift, but it worked. Again, hard to move around it with the open door and the cleaning process going on in the narrow corridor and our suitcases, but it was ok. These are things that can be improved I think.

Room was excellent and very clean. The bed was very comfortable and with very welcome air conditioning. The staff were open, friendly, helpful and welcoming. They were happy to recommend local restaurants , give directions etc. The hotel is very eco friendly providing free chilled plain/sparkling water and coffee. Glass bottles are provided so that you can take water to your room. Location was fantastic in the city centre.

Nothing !!!

Great location, 5 minutes walk to a bus stop where you can get the C3 or C13 bus to Lyon Part Dieu rail station in 20 minutes. Good base for exploring along the river and old town. Lots of places at the doorstep to eat and drink and many shops nearby. Reception was very efficient and nice and let us leave bags there pre-check in. The room was a good size with a small desk, wardrobe and massive, comfortable, bed. Bathroom also good size. I particularly liked that shampoo, conditioner and soap was provided in refillable dispensers. Also liked the notes about suggesting you don't request daily cleaning and new towels for environmental reasons. There was AC which was a relief as it was blooming hot outside. Our window had a nice view of the cafe square below. We would stay here again.

Not a dislike as this is an old building but be warned that the lift is pretty small so you may need to wait a few journeys if you don't want to take the stairs. A small improvement in my opinion would be to not have disposable cups.

We needed a hotel in the heart of Lyon to attend a funeral. It was very easy to get to by bus from the train station and the staff were very helpful keeping our luggage after checkout for the day until we could come and collect it. It was nice to have complimentary coffee and water in the lobby. Our original room was too noisy and the manager organised a transfer to another room smoothly and quickly.

The carpet in the corridors is getting very threadbare and dusty. The floor in the breakfast room was a bit sticky.