The entire staff and service of the hotel could not have been better. And you can't beat the location if you're looking for a lively area to visit, very close to the Pantheon (which is quite underrated among tourists, I believe). Even though we experienced a slight inconvenience during our trip, not to the fault of the hotel or any of its staff, the Grand Hotel Saint-Michel exceeded our expectations to make up for any problem on our part. From the front desk (day and night staff) to the service staff (rooms were made up efficiently and smartly) to the breakfast room (what a spread!) ours was a first class experience.

The rooms could be a little larger for 3, but that's the old world. Sleep in your hotel and enjoy the space of Paris itself.

The remodeled superior and luxury rooms on floors 1 and 5 are really nice and charming. Bathrooms are small and storage is limited (something to be expected in Paris) but good for a couple. Nice, soft decor in lounge/lobby, very nice breakfast buffet served in a typical upscale Parisian remodeled basement (natural stones and modern touches, very well done). Staff is really good, attentive and responsive, the manager (Marie) is excellent. Location is great, street is closed to traffic so rooms are quiet.

For a 4-star experience, do make sure you book superior remodeled bedrooms (more expensive). The classic double rooms are not necessarily smaller than the superior rooms, however they are old, somewhat tacky in my opinion (banged up furniture and vanities/tubs), very dark, they feel more like a 2-star hotel. I could not recommend these. We first were assigned (and booked) a classic room and were so disappointed that the manager graciously offered to upgrade us to a deluxe room which we loved.

The location was close to the main attractions but in a quiet area for peaceful rest. The room was of a good size. Comfortable beds. Air conditioning. Excellent breakfast. The staff at the front desk and the restaurant were friendly and helpful. Everyone at the reception spoke English.

It's nothing against the hotel but just a heads-up. You have to pay city tax per person per night at check out. It's not added to the price of the room when you book it. Booking.com warns about it. You just need to read all the billing info.

I traveled with my daughter and granddaughter, the room size worked well for us. Beds were very comfortable, even the pull out, which was a pleasant surprise. The staff were excellent, very friendly and helpful. The best part was the location. Very safe and walkable to many attractions.

The room was a bit dated and could use a refresh, especially the carpet. Getting hot water for a shower was a challenge and once it got hot it didn’t last long. Not sure if that is something fixable but it was frustrating and the reason for only 4 stars.

The hotel location is great as it is at walking distance to some of the key landmarks and attractions and metro stations where you can easily get to your destination. But the highlight is the staff, as their service was simply amazing, especially from Lillian, she was something else! And the breakfast was really good, with different protein and side dish options every day. We will certainly stay there again when we go back to Paris!

The rooms can do better with noise proofing because we could hear everything from the neighbors and the cleaning crew every morning

Excellent location, very helpful staff. Good sized room for central Paris and very clean.

The spa is interesting! Went with a friend who was also staying in the hotel. The steam room was incredibly hot and the whole place was quite dark and dingy. We were encouraged to lock the door from the inside but I’m not sure that this would have been a good idea in the event of an emergency. It was free to use but I wouldn’t choose the hotel just because it offers a spa. Still really enjoyed our stay.

I found this property to be perfect to get around in Paris. Property is near metro station and near bus stops. Every single staff member at the hotel was friendly and helpful. We enjoyed our stay.

Only issue was the construction across from our room. Crew members would start working at 0600 and it would be extremely loud. I notified the front desk about the construction work and they were able to accommodate us with a different room.

I asked for a first floor room and I got a half floor room. It was lovely. The hotel is in my favorite place to stay in Paris. It seems safe even late at night. The night desk manager was so helpful, polite, and spoke English very well. The breakfast was expensive but very good. They even had protein choices which seem to be unusual for France hotels. They had quality bedding and terrific AC and the bathroom was immaculate. They were generous with the towels, again unusual in France.

The room's designer had a weird fixation with stairs everywhere. The designer seemed to think all people had tiny feet. The steps were very short and dangerous to people with normal size feet. They did have a handrail in the most dangerous set of steps down to a sitting area. Thing 2... Get a coffee machine that works consistently for those of us who need a couple of cups before we face the day

The staff and location are the main reason to stay here. You will be well taken care of in a clean and safe hotel. Staff is quick to help. Patient and kind. Thank you Marie and your fellow front desk staff for ensuring a pleasant experience and excellent customer service. I've stayed here once with my son 3 years ago and most recently with a friend. Reception with a smile, helpful suggestions and someone is always available to help, no matter how busy they are. Any concern or questions were addressed immediately with respect and patience. I really appreciate that. Thank.you again!

great location! walked everywhere! cafes in St Germain are wonderful and safely walkable. Never felt unsafe at any point in the area. The staff was always helpful & kind. my room had a lovely view & I was able to open the windows for fresh air. lobby was great for relaxing and meeting up with friends and having a morning coffee. Beautiful breakfast available for $30-ish. Super nice brekky!

the coffee / tea station in the lobby was inconsistent. Either there were no pods for the coffee machine, or there was no machine at all… or there was no tea or cups. The coffee and water machines in the lower (basement) breakfast area are wonderful offering cappuccino, espresso, etc., and water options including cold sparking water. However you have to rustle up a cup and spoon & you need to make sure they are not charging you for breakfast, which looked wonderful and thorough and super fresh! I’m just not a breakfast eater, but do like my morning Joe. Some issues with electricity going out but staff were attentive and kindly offered breakfast :)