The entire staff and service of the hotel could not have been better. And you can't beat the location if you're looking for a lively area to visit, very close to the Pantheon (which is quite underrated among tourists, I believe). Even though we experienced a slight inconvenience during our trip, not to the fault of the hotel or any of its staff, the Grand Hotel Saint-Michel exceeded our expectations to make up for any problem on our part. From the front desk (day and night staff) to the service staff (rooms were made up efficiently and smartly) to the breakfast room (what a spread!) ours was a first class experience.

The rooms could be a little larger for 3, but that's the old world. Sleep in your hotel and enjoy the space of Paris itself.

The remodeled superior and luxury rooms on floors 1 and 5 are really nice and charming. Bathrooms are small and storage is limited (something to be expected in Paris) but good for a couple. Nice, soft decor in lounge/lobby, very nice breakfast buffet served in a typical upscale Parisian remodeled basement (natural stones and modern touches, very well done). Staff is really good, attentive and responsive, the manager (Marie) is excellent. Location is great, street is closed to traffic so rooms are quiet.

For a 4-star experience, do make sure you book superior remodeled bedrooms (more expensive). The classic double rooms are not necessarily smaller than the superior rooms, however they are old, somewhat tacky in my opinion (banged up furniture and vanities/tubs), very dark, they feel more like a 2-star hotel. I could not recommend these. We first were assigned (and booked) a classic room and were so disappointed that the manager graciously offered to upgrade us to a deluxe room which we loved.

The location was close to the main attractions but in a quiet area for peaceful rest. The room was of a good size. Comfortable beds. Air conditioning. Excellent breakfast. The staff at the front desk and the restaurant were friendly and helpful. Everyone at the reception spoke English.

It's nothing against the hotel but just a heads-up. You have to pay city tax per person per night at check out. It's not added to the price of the room when you book it. Booking.com warns about it. You just need to read all the billing info.

I traveled with my daughter and granddaughter, the room size worked well for us. Beds were very comfortable, even the pull out, which was a pleasant surprise. The staff were excellent, very friendly and helpful. The best part was the location. Very safe and walkable to many attractions.

The room was a bit dated and could use a refresh, especially the carpet. Getting hot water for a shower was a challenge and once it got hot it didn’t last long. Not sure if that is something fixable but it was frustrating and the reason for only 4 stars.

The hotel location is great as it is at walking distance to some of the key landmarks and attractions and metro stations where you can easily get to your destination. But the highlight is the staff, as their service was simply amazing, especially from Lillian, she was something else! And the breakfast was really good, with different protein and side dish options every day. We will certainly stay there again when we go back to Paris!

The rooms can do better with noise proofing because we could hear everything from the neighbors and the cleaning crew every morning

Excellent location, very helpful staff. Good sized room for central Paris and very clean.

The spa is interesting! Went with a friend who was also staying in the hotel. The steam room was incredibly hot and the whole place was quite dark and dingy. We were encouraged to lock the door from the inside but I’m not sure that this would have been a good idea in the event of an emergency. It was free to use but I wouldn’t choose the hotel just because it offers a spa. Still really enjoyed our stay.

I found this property to be perfect to get around in Paris. Property is near metro station and near bus stops. Every single staff member at the hotel was friendly and helpful. We enjoyed our stay.

Only issue was the construction across from our room. Crew members would start working at 0600 and it would be extremely loud. I notified the front desk about the construction work and they were able to accommodate us with a different room.

I asked for a first floor room and I got a half floor room. It was lovely. The hotel is in my favorite place to stay in Paris. It seems safe even late at night. The night desk manager was so helpful, polite, and spoke English very well. The breakfast was expensive but very good. They even had protein choices which seem to be unusual for France hotels. They had quality bedding and terrific AC and the bathroom was immaculate. They were generous with the towels, again unusual in France.

The room's designer had a weird fixation with stairs everywhere. The designer seemed to think all people had tiny feet. The steps were very short and dangerous to people with normal size feet. They did have a handrail in the most dangerous set of steps down to a sitting area. Thing 2... Get a coffee machine that works consistently for those of us who need a couple of cups before we face the day

The receptionists were all so inviting and friendly. I was able to grab a cappuccino and a snack from their waiting area while being checked in and leave my luggage in a storage room upon checking out. The rooms were quaint and clean. My room had a window that opened up over the street which not only allowed fresh air to circulate but also the sounds of the streets and birds.

The elevator took a bit long but there were stairs that let you get in your steps. Lol

The location was ideal and a lovely part of Paris, we felt safe as we were 2 females and a child. The room was comfortable and we requested a kettle which they supplied with tea making facilities and biscuits too. The staff were amazing and really accomodating. We asked for a late check out and even though the room was being used that evening they said we could check out at 1.30pm, when we were late back due to traffic they did not get upset with us even though they had asked me to make sure it was no later than 1.30pm. Lovely hotel just wished we stayed longer than the 3 nights.

The room did not have enough table space so most of our belongings stayed in the case. The hangers in the wardrobe were not very good as when you took them off to put clothes on it was hard to hook them back on the runner.