Good value for money, quite close to the city center (10 min walking distance) but price wise cheaper (and better quality) than other hotels we stayed before in Reims. The hotel is being renovated, we have stayed in rooms that were already re-done, quite a nice change vs previous plastic design… The stuff was super nice! I forgot some personal items in the room, the stuff contacted me immediately and sent me back my things.

Floors in the room could be cleaned better…

Good location 5 minute easy walk from the centre of the city. Helpful staff and generally a good experience. Nice sized room and the bed and pillows were lovely and comfy. Good hot shower and excellent water pressure. There is a kettle and coffee, tea in the room which was handy. The underground car park was excellent and useful as parking is tricky otherwise. We booked a spot before we arrived. There was a Q7 in there for size reference, although it is quite cosy!

Unable to control the aircon in the room which is pre set at 23 degrees and we found it way too warm. Had to sleep with open windows which was noisy as our room overlooked the main road at the back. We had to use earplugs in the end. I understand the environmental savings, but not at the expense of comfortable sleeping.

If I would have known upfront they were renovating I would not have booked and that would have been a mistake. We had a renovated room, very comfortable, very good bed, everything new. Location is close to town centre. Staff was very friendly and helpful.

May not complain at all, there was no parking at the hotel due to the renovations , but just one short block away there is ample space at the town parking, nicely priced, so no problem there.

Clean and modern room with great view of the Cathedral. Friendly and helpful staff even though my reservation (done via booking.com) wasn't in their system for some reason when I checked in.

The hotel is currently under construction so I had to carry my luggage up makeshift stairs to the reception. The air conditioning was not working due to the construction so the room was a bit hot (early August).

Nice breakfast; comfortable room and beds. Staff was very helpful and friendly, Nice lounge/bar near entrance. Would stay here again if we ever come to Reims. In walking distance to main attractions in Reims.

Hotel recently changed their check-in time to 4 PM, which I think is ridiculous. Initially, they wanted to charge us extra for accessing the room a bit earlier, but fortunately, a helpful staff member eventually waved the fee and gave us our keys to use the room. Not a lot of restaurants very close to the hotel, which is in a quiet, residential area, but various restaurants are in reasonable walking distance.

Large hotel with good basic facilities, close to the center. We did not take the breakfast so cannot judge that.

Nothing we really disliked but just a warning that you need to book your parking spot in advance, which we didn't do. Parking in the street is okay in terms of price, but streets can be narrow so it's safer to park in their reserved parking.

The room was really good and spacious enough for the family of 3. I really liked that an extra bed was a normal one, full-sized with the same height as the main bed. Also I liked that shower and toilet were separated, it is really convenient. The location is also good, very close to the Cathedral and the main tourist attractions.

The only minor inconvenience was that the sound-proofing in the room is not perfect, and it was possible to hear people, walking and talking in the hallway.

Very dog friendly, great rooms great area - friendly and helpful folk. Would stay again. Visited Christmas market - 20 mins walk - and listened to the football just across the river both great fun. Breakfast and evening salad buffet are great.

Checkout was 1 hour earlier than stated on the in room guide - 11 o'clock rather than 12. Wanted to use the room on return from market at 11:30 - toilet and dog feed visit prior to setting off for home - but got politely kicked out - the room had been cleaned while we were at the market. Other than that the visit was very positive.

Very polite staff. We stayed in a completely renovated room, everything was brand new. Within walking distance of the city centre. We were very happy to have chosen this hotel despite the renovations.

Parking is a bit of a challenge as well as finding the entrance due to the renovations. But the room and staff are worth the inconvenience

Location, room and breakfast were good

Disappointed to find Restaurant was closed for 'work' when we specifically requested a table for 2 for evening meal when we originally booked! Lucky we managed to eat in a 'Mercure' across the street, as nothing else available locally. Parking was safe but tricky the in underground carpark of the Hotel, even with our Mini. Overall, I think it was very expensive for a 'Campanile', but I guess that is because of old town location.