Great location, attentive staff, lovely, clean sea view rooms with great balconies. . Super comfy beds with air con in the room. Secure car parking on site.

Friends had air con dripping in their room (friend realised after sliding on water in the middle of rhe night). No conditioner in shower dispensers in my room (discovered when in shower). Check in was a long process compared to other hotels. We chose not to eat in the hotel as it was too expensive but there was an abundance of locally owned excellent restaurants close by. No sugar free soft drinks in bar the day we stayed!

Fantastic location, easy check-in, lovely facilities including the bar area. Helpful & friendly reception & bar staff.

We booked dinner for Saturday evening, were sat down then ignored for an age without even being offered a drink. I understand staff are busy but the waitress in our area had such a scowl on her face and was dealing with tables all around us but never once looked our way. We had enough and left to eat at a local restaurant around the corner which turned out to be the best decision.

Aside from the location being on the beach front, the hotel had secure parking on site (worth booking this as space may be limited from time to time). The Staff were very attentive, the rooms were of a good size, well appointed and clean. The shower is worthy on mention due to its various functions that work very well. We ate at the hotel in the evening and the food and wine were excellent, the service very good and prices not too bad. All in all a very good stay and Dunkerque is going through something of a refurbishment and will be all the better for it once completed.

Nothing, we found everything to be in order.

Location

We were only told on the morning of check out the Olympic torch was coming to town would affect us getting out of the hotel car park which caused issue with our ferry times. Would have been nice to know before as we would have probably booked somewhere else when asked why we were not told there was no answer, hotel should of sent email as soon as they knew it was going to affect them and there customers (which I’m sure was a few months earlier)instead of just taking booking and saying nothing.

The location on the beach was lovely, the views while having breakfast were wonderful. The room was a good size and I liked the separate toilet and bathroom too, good amenities in the room and we had a city view room which was nice, decent size balcony. The bed was a really good size and breakfast was lovely, a varied offering. We didn't use the pool as we didn't plan too so can't comment on this.

I did find a lot of hair on the bed which did not come from our family which I just do not expect in any hotel and did not in this one, it wasn't just one it was multiple of different shapes and I did see a hair on the cutlery at the table also so I think extra care with cleaning and also somebody to spot check the cleaning afterwards to ensure standards are being kept, we didn't eat in the restaurant as there was not a child's menu which surprised me as there was a full child's room on the ground floor and is advertised as a family friendly hotel but it did not come across on the food offering

The hotel was opposite the beach and joining the promenade with restaurants etc. Perfect position. The beach itself is lovely and sandy and has dunes. We had dinner in the hotel on our last night. The food was excellent and presentation superb although it was the most expensive meal during our stay in Dunkirk. There are some nice walks around the hotel.

We have an electric car so needed to charge it which was OK as they have two points. The downside with the hotel is that there is 15 euro a night charge to park in the hotel carpark itself. Breakfast we were told by reception was included in the price ( although we thought and said we didn't think it was) then at end of out stay we had to pay for our breakfasts as it wasn't included. We only had toast and a cuppa and would have got elsewhere had we known.

Fantastic location on the beach front. The reception staff were really friendly and helpful when we arrived and parked our car at lunchtime. Excellent breakfast, it wasn't included in our room rate but it was worth paying the supplement.

Dogs! Allowed in the hotel, including the restaurant, some were not on leads and badly behaved,this shouldn't be allowed. On Sunday evening the bar waiter refused to serve us coffee after dinner (at 10pm) as he had cleaned the coffee machine and didn't want to get it dirty again!

Very close to the beach. Staff was always nice. Room was clean. Parking for 15€ the night a bit expensive but worth it. Museum in walking distance. Souvenir shops are also available. Room was big enough and the view from the balcony to the ocean was perfect.

Be aware that one sunny days you need to be quick to eat at a Restaurant along the beach. They are quickly filled up. Closer to the hotel is no safe at the beach to put your things inside so leave them at the hotel or go higher up the beach to put them in a safe.

The breakfast was excellent - a superb choice of foods available. The location was perfect, by the lovely sandy beach, with the long promenade. There were activities for old and young alike along the promenade, but you could easily just people watch ort get involved.

Nothing - it was a perfect location and place for our requirements. I honestly could not say that I didn't like anything.

Room was nice and spacious, the shower room was a pleasure. Bar and lounge great. Swimming pool was also great.

The room i booked was £165 for the night (which was fine) on booking.com What i wasn't aware of, was the £236 security fee (obsure and unusual amount for a security deposit) which came out of my bank extra before paying for my stay upon leaving. Refundable yes, but this was held for over a week later. I wouldn't have chosen this hotel if i knew this prior to booking.