The hotel is close to Checkpoint Charlie, central but still a rather long walk from the central attractions such as the cathedral, museums etc. Berlin is huge but transport connections are good. The room was very nice and comfortable. The breakfast is excellent. The staff was more or less friendly but not all reception staff was welcoming. There is the option of not having the room cleaned everyday and you get a free drink.

The wifi does not connect automatically. You have to connect every time. Lufthansa cancelled my flight and I needed to stay at the hotel for an extra night and I was asked to do this online rather than over the counter. This was a hassle for me since I only had my phone with me. It was enough having to deal with flight cancellations. The attitude of a couple of men at the reception could be more guest-friendly. The women were much nicer.

Convenient location, all the basics were included, regular cleaning and comfortable bedding.

You have to manually turn your heating unit on to get some warmth in the room in the freezing hell that is Berlin in December. Since I didn't know that, I had to hold onto the blanket like there was no tomorrow. Next time, I hope, the hotel will turn the heater on before the check-in without relying on a foreigner guessing the correct way.

The room was perfect for me. It was small with exactly what I needed, quiet, and very clean. Frühstück was GREAT! The selection could not have been better, and everything was delicious. Friendly staff, too.

I was not able to get WiFi because I did not fully understand that the W was to be small case not capitalized as it was printed. When I did get into WiFi, it worked.

It’s a very cozy and comfortable rooms, I got a very sighted side of the building. The breakfast is very good. And location is perfect for reaching the main places in the center of the city.

The staff of the hotel let to start noisy work in the hotel courtyard, right where my room window faced. This did not allow me to get enough sleep before a long day, at the end of which I had a business event.

This is a simple, but clean and cozy hotel not far from the center. A perfect place for those who, like us, come to explore the city by feet. The price is very reasonble.

I think some teaspoons, bottle-opener and other things like those would be a simple, yet useful addotion in the rooms.

Breakfast good. Great choice. Rooms clean and comfortable.

Staff were not that friendly and welcoming, except breakfast staff in restaurant. Facilities good except coffee tea choices in room and no corkscrew/bottle opener. When asked reception they sent me to a supermarket rather than open it at bar!

The location was great and walking distance to the popular locations. Breakfast was really good and the bar area was nice and comfy

Would have preferred English tea bags in the bedrooms as the choices were mostly coffee.

I spent there 6 nights. Everything was always clean! There was a breakfast variety and the breakfast itself was excellent! I recommend somebody to include it in their booking. There was a 24/7 reception and bar. The location couldn't be better!

I would like it to have a restaurant for dinner, apart from the breakfast. I would like it to have more facilities, e.g., spa, pool. Those are the only 2 reasons I put 9 instead of 10.

Room was great, lots of space, location is awesome.in general well organised.

Some staff were nice, others not very helpful. It would have been great if the room had the option for a little fridge. Also not sure how it will be on hot days, only a fan, no air con.

The room was beautiful - a huge room, warm, clean, calm..you can adjust the heatings yourself which was great. Loved the space . Staff was friendly..the receptionist ordered a taxi which is great help for foreigners in Germany.

The cost per night was too high which was the reason we changed our hotel to another four star hotel in centre of the city.