It was comfortable stay, its quite a good place with everything available nearby. I could cook at room for most of my stay.

Cleaning of the room should have been done more frequently. Only once in 7 days towards the end of stay.

I had a fantastic experience at this place! The atmosphere was warm with a beautifully designed interior that made my stay even more enjoyable. The location is excellent, making it easy to explore the city. Everything was clean, well-maintained, and comfortable. The attention to detail was evident, and I truly appreciated the overall quality. It was a relaxing and pleasant stay, and I would definitely recommend this place to others.

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Location for public transport, cafe, supermarket, bakery, take away, restaurants, local shops. Ease of check in with your name or pin code. Access to cleaning cupboard to refresh supplies. Ability to cook in the apartment. Friendly staff. The neighbourhood is good. I would recommend this and will return.

This is being picky as it was a good place to stay though it was hot in the rooms and we can't have the windows open as the trains run through the night so noisy . However there is a fan in the room. Double room needs another seat or one of you sits on the bench on a cushion, fine if you don't suffer from a bad back. Another pillow would be good.

The apartment is easy to get to from the nearby train station (S-bahn), it neat and has the promised amenities. It was clean and the location is comfortable. Having a convenient store in the same building is a bonus. Public transportation very accessible. I've never had to encode my own room key-cards, but the process was rather straightforward to the technically inclined.

When the window was open there was a lot of street noise, and it was too warm to sleep with the window closed. We resorted to earplugs. It wasn't train noise, mostly street noises.

A lovely place at a few steps from the Karlshorst station, Berlin. Extremely comfartable, with everything you need to enjoy a few days of work, rest or sightseeing in the southeast of the city. (I visited the Müggelsee, which was really beautiful, also in the winter). Each time I go to this part of Berlin, I want to come back here. You can cook, study or work comfartably in your room, walk around in the nice area or do shoppings in front of the hotel in a nice organic shop. Parking your car for free is also possible in one of the streets nearby, and public transport is just in front of the door.

If you like to have a little chat at the reception, you will be disappointed, because nobody is there to help you. Checkin is with codes and selfservice. It works well.

Location with S-Bahn station around the corner, cleanliness of the room, the kitchen equipment, stable and fast WiFi, nice and safe surrounding with supermarkets, and many places to eat. The self check-in with provided barcode after online registration is simple and fast. I recommend to read about hotel instructions, rules and provided facilities on hotel website for Karlshorst branch that provides good information on what you can and cannot get, it can save many dissappointments and unpleasantness during the stay. For example, there is a room on each floor that can be opened by your room key that has some basic supplies that you might need during the stay, especially on weekends when the front desk is not populated by hotel staff. Our room was facing the street. The street noise/closed windows balance was already mentioned several times in other reviews and it is correct. Maybe the rooms facing the backyard have less noise, but have no city view. The A/C definitely is missing during hot summer months, however during our stay in September, there were several days with 25-27 degC in the middle of the day. If you come back to hotel late afternoong after exploring the city, the evenings were more pleasant and there was no need for A/C. We did not use the heating, so I do not know how and if it is working

There is no luggage storage service that definitely could upgrade the hotel The shower water pressure in our room was very weak In shower cabin, there is no any shelf to put your own bathing stuff There is a gap between the shower door and the cabin floor and water comes out, you need to put a towel to absorb the water. The fan is not efficient, makes more noise than actual air circulation The double bad is a little bit small, but comfortable enough. But these are small drawbacks comparing with many advantages of this hotel

The location was very convenient, and the facilities inside the room were beyond my expectations. I really appreciated the fully equipped kitchen, it had everything we needed to cook our meals, and the drinks in the fridge were a nice touch. I also liked that it was stocked with things like washing up liquid. The bed was comfortable, and the table was large enough for two people to eat from.

The lights with stone shades above the table were almost useless: no light came from them other than a dim glow that slightly illuminated the table, presumably because nothing could penetrate through the opaque material. They were, however, annoyingly located at a low height above the table, meaning whoever was sitting near the lower one would keep banging their head on the solid stone lampshade each time they stood up from the table. I think higher-hanging lights with some kind of translucent shade would be far more useful, and perhaps if they had a brighter bulb installed. This would also be less of a hazard for people's heads.

We liked everything about the room, everything you need for a week away. Shops close by so buying food was easy, railway station on the doorstep. We were very happy with our time there.

I arrived late at night, with the key code for the door, but it didn't open because i had no keycard. I was very tired and when i did get in i couldn't work out how to program the card. luckily a resident helped me. I feel there could have been instructions in English. I felt the lights hanging over the table could have been higher, i repeatedly bumped my head on them.

The location is convenient next to trams, s3 and buses. Good variety of shops in the neighbourhood. Easy entry and exit. Well equipped utility room with vacuum cleaner, drying racks, etc. Lots of storage space in the room. Television is not the most modern for furnished apartments, but a good supply of channels.

Room is comfortable, but smartments needs to touch up after some years (walls get dirty, shower and sink calc, overused frying pan with damage, stain on seating pillow, etc.). Someone recently came to clean the windows and check the fire alert system though...It is quiet inside, but if you are unlucky your neighbours move the bed a lot, so your mattress moves too since the beds are attached to the wall. Also the internet didn't work on my laptop at arrival. Then reception said you have to call the hotspot helpdesk and explain the problem (in German) and they promise to call you back. Turned out the redirect link was false. Https instead of http, which I found...Maybe it helps.

I appreciated the location as it was just a short 3-4 minute walk to the train station, which was very convenient. Additionally, the flexibility of being able to check in at any time was a big plus. I also want to mention that there was a baby cot provided in the room, which was a thoughtful touch since they noticed we were traveling with a baby and made the necessary arrangements. However, I did notice that during the booking process, it was mentioned that a cot would be provided upon request, so I was a bit surprised to find it already set up without asking.

I liked the self-check-in system, but I found the process a bit complicated and felt it could be simplified. For example, scanning a QR code first without touching the tab , that guides you through the entire process would have been much easier. I didn’t read the instructions in the email beforehand as I was traveling with my family, exhausted, and arrived at 11 PM. I ended up needing assistance from another guest since I had no idea what to do.