I was very skeptical about the door code and how we would get into the property, but it was absolutely flawless. They sent me an email with the room and code number, stating that check-in was at 15:00, and the code started working at exactly 15:00. The room was very spacious, and everything was clean to a pretty good standard. The bed was also comfortable, and although the pillows were quite small, they were sufficient. The location is very good, just a 5-minute walk from the Alexanderplatz U-Bahn station, which you will most likely use if you want to get around the city center and visit all the significant historical sites. Alexanderplatz is also a great place for shopping and eating in general, making the accommodation feel like it's in the center of the city. Even though we didn’t use the kitchen, it had everything, including a fridge, microwave, etc. If I ever went to Berlin again, I would book here again.

good location, modern equipment, sufficient for sleeping

although at first glance the accommodation looks good, there are a lot of details that spoil it. Broken details (doesn't interfere with functionality but doesn't look good) hair on the bed, not very good cleaning

It was comfy, room was very nice and the location was perfect. It was awesome for what we needed. The beds and pillows were really comfortable.

It was way too hot, check in code didn’t come at 3pm but later, and the coffee machine was a bit clogged and it was spilling coffee. At one point there was at least 10 police officers in the building, they were searching for someone and they were at the hotel for 2h…it felt a bit sketchy.

great location close to alexanderplatz and ubahn, yet also close to a very hip neighbourbood with lots of restaurants, bars and shops. well equipped kitchenette with clean dishes and utensils. thanks to the code locked main entrance i felt very safe.

the floor was very dirty. it’s necessary to bring slippers. not even the shower floor looked clean. the apartment also wasn’t the same as in the pictures. noisy tram right outside mitigated by good windows.

Excellent location, useful to have a kitchen and also a gym. Good value for money.

TV wasn't working in room or gym. Facilities fixed the TV in our room on the next business day, as the office is not staffed on weekends/public holidays..

We really liked the location, there was a well equipped small kitchen and the studio was relatively spacious and light. Good shower as well! Checkin went smooth for us.

There was a very strong smell of smoke in the room, also in the bed linen and curtains. There was some kind of weird purple led-lamp in the windows; we had no idea how to turn it off. It was on all night, and automatically switched off in the morning. Not a very big issue, but since the curtains were relatively thin, the room was quite light during the night.

Great location (really central, very short walk to transport links, shops, restaurants, landmarks and experiences), nice apartment (modern, clean & comfortable), kitchenette great to have (fridge to keep drinks & snacks cold, microwave & stove with all the basics to do your own cooking).

No facility to get more/fresh towels or extra toilet roll, no air conditioning so on warm nights it was quite stuffy (they do make no air con clear in the listing, but it’s something to keep in mind if you find it hard to get comfortable when you’re warm), it is the city centre so there are noises at night or when you have the windows open (trams, police cars etc) but you do get used to them and stop noticing them (it may be a problem if you are a light sleeper or have small kids though), it would have been nice if some tea/coffee was provided (bring your own if you don’t want to have to buy full packets for a short stay).

the number code was sent by SMS & EMail - very convenient. The location, very very near Alexanderplatz rail/s- & u-bahn, tram was ultra convenient for us. The kitchen facilities were adequate for our needs, although "no toaster" rule was a bit sad :-(

the keypads for the number entry are very small and I don't have big hands! no toaster - as not allowed because of the smoke alarm. Sadly, one of the showers was not useable because of a temperature control issue, but we had use of two bathrooms, so OK. Maybe the apartment should have better rubbish bins - to allow sorting & separation of waste, to make better use of the onsite bins in the basement. we're all used to recycling now.

I liked the ease of coming and going from the property. I liked not having to remember to take a key (as long as you knew the entry code though!). I liked the anonymity.

I will say at a push what might have been better, because I was really happy with everything. The cupboard that contained the crockery, cutlery and cookware was very high up which could be a challenge for a vertically and physically challenged person. I am short and I managed but I would not have been able to reach the top shelf of pots without standing on something, and the only thing to stand on was the swivel bar stool. But I didn’t need any pots!

After reading the mixed reviews i was initially worried about how my stay was going to play out, mentions of not getting access codes and not being able to enter were prominent. A day before my stay i had not received or heard anything yet so i reached out to the customer service team and found that one of my forms didn’t get sent through properly. After sending this over i got confirmation that they had received it and i would receive my access code on the day of arrival. Que day of arrival code was waiting in my inbox ready to check in at 3pm, not a minute earlier seems they activate it at check in time specifically! There was a little office area with some staff at the ground floor if you needed any help between 9am and 5pm!

The room itself was great how ever the floor looking a bit dated, clean but you can see dirt has seeped into the floor itself making it look dirty. The bath/shower was warm how ever there was only a hand shower that when standing up would not reach my head(189cm tall) without bending the hose and cutting off the water. Would recommend a actual shower head!