My friend and I were absolutely delighted with our stay at Hotel Berlin Mitte. The beds were super comfortable, and the pillows were clean and very comfortable. Everything was spotlessly clean and smelled fresh. The bed linen was clean, and towels were changed daily, which we really appreciated. The breakfast was served as a buffet, with a wide variety of delicious options to choose from—everything was fresh and tasty. The staff were incredibly friendly and helpful throughout our stay. The location is also excellent—very close to Alexanderplatz, with both tram and bus stops just around the corner. If I had to choose again, I would definitely stay at this hotel. Highly recommended!

• Hotel's location and surroundings are its biggest advantages. The attention of the staff was also good and they helped us with some issues. • Wi-Fi and TV work fine, but there is nothing on the TV except classic German channels. • Housekeeping is also very good and clean.

• The ventilation system in the room is very bad and definitely not working properly. At the same time, there is an interesting high-pitched sound coming from the ventilation control device when the ventilation is not working. • Due to the fact that the floors in the room are carpeted, they can get dirty very quickly. Also, having carpet does not feel very hygienic.

The location is excellent, very close to Alexanderplatz. The room was good, most of the staff -helpful

The mattresses in the double room are not very comfortable: they put one mattress above the other and the upper one slides aside, The pillows are not comfirtable-so we used 2 pillows instead of one One member of the late night staff was not cooperative in providing us with a quiet room which we requested a few months beforehand, Luckily, the day staff was more helpful

Beautiful rooms, nice amenities, very comfortable. Kind and attentive personell.

The key cards were a pain to use. The system is very fickle and if one of your devices or a magnet just comes close, they have to be recharged. Luckily, reception is present 24/7 but it’s just really clunky. Even freshly charged cards don’t work first try, you have to find the right speed. I shouldn’t have to go through so much trouble simply trying to enter my room. The blow drier was very old and sounded like a lawnmower. We didn’t dare use it on full power due to the very loud noise.

Staff are friendly and the hotel is in a great location, situated between Alexanderplatz and Prenzlauer Berg. I was fortunate to be given a room with a view as you have great views towards Alexanderplatz and the Fernsehturm / TV tower. Good transport links with a tram stop a few minutes walk away and a 15 min walk to Alexanderplatz or Rosa Luxemburg Platz. I can't comment on the breakfast as I opted for a room only.

While the room was great, the down side is that there was no kettle/ coffee machine, no mini fridge if you're staying several days and no safe. Not the end of the world, but would be useful.

The location was excellent with a short walk to Alexander Platz and public transport. The rooms were comfortable and so were the beds. We got two adjoining rooms that were perfect for our family. Absolutely worth the money. Clean rooms and working aircondition.

I thought I had booked a room with breakfast, but this was not included and we had to pay extra. This might be because of the Booking app, but probably was a bit unclear as to what was included in the price. All in all very happy, but the price was higher than estimated because we managed to book without breakfast.

The location was good, beds comfortable and very clean. Everything in the room was as I expected. I would recommend this hotel.

The daytime staff was quite friendly and helpful; however, the nighttime staff in charge was not willing to assist me. The airline lost my luggage, and I inquired at the reception if it was possible for them to receive it for me. However, on two occasions, the receptionist denied me this possibility. Finally, the daytime receptionist was friendly and offered to receive it upon my arrival. The hairdryer made a strange noise when using it, which raised doubts about its proper functioning.

Great view from our room and size, this is our 2nd time to this hotel and being located above a petrol/Gas station it's ideal for a shop visit for drinks snacks ect...

problem I had was the room could do with a small fridge for hot evening to keep drinks in! As it was 30c on our last visit and drinks went warm very quickly and impossible to keep fruit as axsna k for in the mornings upon awakening. House cleaners had turned our air conditioning unit off after cleaning room and also only top sheets was changed and not lower sheet as I had spilt my drink and it was still present on upper sheet.

The hotel was really close to the City center, the rooms were adequately cleaned (even though some dust was present on some corners etc). Bed sheets and towels were extremely clean and, the size of the room a bit small but it was perfect for us who just wanted to go to the hotel for sleep :). The staff at the hotel were extremely helpful and polite and they provided you with coffee at any time. Definitely recommend to people who want to explore the city and be near the City center.

Just the issue with the dust but it was not that much therefore there was not a reason to make a big deal about it.

The location was perfect for our needs - central (close to Alexanderplatz) but also close to our friends who live in Prenzlauer Berg. The room was just the perfect size and the air conditioning was a lifesaver during the hot days. Putting the room key in the "box" for electricity was a great solution. The staff were friendly and we were able to leave our postcards with them for mailing on our last day, which was much appreciated :)

Despite booking one large bed for our double room, we hadn't expected a shared duvet, and would perhaps have preferred two single ones. However, the duvet was big enough and no mid-sleep fighting ensued :) The breakfast had a good variety but could have been slightly better quality.