The hotel is located close to U-Bahn and S-Bahn stations, but there are almost no food outlets nearby. The room is clean and has all the amenities. Despite the railway line and construction right opposite the window, with the windows closed you can hardly hear any noise. There is also good sound insulation between the rooms and the corridor. Self check-in kiosks and no need to check-out. The staff is friendly. Cleaning almost every day at a convenient time.

The coffee vending machine in the rest area was broken at least for a week. You can't control the AC temperature, the only option is 25°. The creepiest place in the city (August-Bebel-Park) is on the way from the city center to the hotel, try to avoid it, especially at night 😂

The location is very convenient, it's not too far from the centre, walkable distance and has some good public transport connections nearby. The rooms have good insulation from the noise outside. Decent breakfast. Very spacious and easy parking garage. The AC worked well to keep the room cool in the heat. Good water pressure in the shower.

The pillows are very flat, not the most comfortable to sleep on. You can still hear the people in the hallway and doors opening (couldn't hear other rooms though).

Convenient location for travelling. Especially from Airport and Messe events. Staff friendly and breakfast good value.

No tea/coffee facilities in room. Aircon/heating is centrally controlled so had to sleep with window open which is not great near the railway. I was too tired to mind but if I'd been sleeping light then it could have been an issue.

Hotel was very clean and up-to-date

Only two very soft pillows, two single duvets for a double bed. Should have provide two soft and two medium pillows and double duvet. No tea or coffee options in room. AC was not working and unable to close the window

- despite despite the room was quite basic the bed was comfortable - location - close to U-Bahn and S-Bahn station, so you can easily and quickly get to different parts of the city - self check-in kiosks - no need to check-out - rich selection of products for a breakfast

- it was quite dark in the shower

Decent location. Staff were really helpful. Room was clean. In my opinion breakfast was exceptional for fifteen euros.

Even though location is okay there was some construction works around it when we stayed. So it was bit of a challenge to access to subway through stairs. They would be better off with firm pillows.

Easy check-in and -out. Pretty good breakfast. Close to U-bahn station. We had a small issue with a bathroom sink in the evening, and it was fixed immediately.

There could be a warm buffet at breakfast . The hotel surroundings are a bit noisy.

1. Room size 2. Location 3. Staff 4. Comfort in the room 5. Value for Money 6. Breakfast Overall, we enjoyed our stay here. The lady at reception was very smiling and helping. Room was very sized for a family of 2 adults and 1 teenager. Our daughter really liked the room. If coming to hamburg again, we will go with this hotel.

1. Paid Parking - parking should be included in the room rent.

The staff was really friendly and helpful. The room was clean and comfy. The location was good, near a metro station. The breakfast was fair, it didn't have too many options of sweets or proteins (only boiled eggs and some ham) but it was good for the ones who want to keep the shape while on vacation. The fruit salad and the bread were very good!

Mixed feelings - the rooms have a code to open the door and I had some valuables in the room so I was a bit worried that the code got lost or seen by someone else.

Friendly staff. Easy check-in and check-out. Nearby train station, but within walking distance of the city center. Clean room. Good ventilation. OK breakfast. Good parking garage.

Our room only had 3 electrical outlets. And some of our towels were not clean. Breakfast could be more varied. Coffee and tea were available in the lobby area for a charge.