I really liked my stay at this hotel. It was just so beautiful and different. They paid a lot of attention to colours and details and I loved their chic aesthetics. Bar and restaurant area were very good, with good music, nice choice of food and drinks, and especially people working at the bar were so positive, laid back and friendly. The room was comfortable, towels changed every day (something I really appreciated), coffee machine with a few different coffee types including decaf, which was nice. Ladies working at the reception were also very nice, and gave us a lot of useful information regarding public transportation. Very cool hotel.

Cleaning ladies opened the door to the room each day while I was still in the room, which was a bit uncomfortable.

Quiet room Pretty good breakfast with on the spot eggs and omelette. Well decorated

The water thing was weird and looked suspicious: they say they offer you bottles of water but you have to come back later?! On the next day, a friend joined us and was told the exact same thing... it was like they were not willing to give these free bottles of waters after all and that you had to beg for them... Neighborhood is not worth walking around, best to take the metro right away. Not a perfect spot if you want to walk around the city as it's not in the city center. It's only one stop using the S line though. A bit further from the U line.

Very modern hotel, great comfortable room, great bar with amazing staff! Best part was the breakfast, it was insane! The choices, the quality. You could stay for days and never having the same thing twice..

Only one detail about the room. The door to the bathroom was a glass door facing the bed. If you or your partner need to get up during the night to use the bathroom, turning on the light will illuminate the entire bedroom and most likely wake up your partner. A none transluciant door would've been better.

The hotel and the rooms decor is really cool, and it makes a change being in a hotel with such character. The shower was excellent and small touches like coffee, tea, dried fruits etc in reception were a nice touch.

The hotel location isn't the best, granted the transport system nearby makes up for it. One stop from hauptbahnhof, five stops to Reeperbahn. Not particularly far from the airport but a bit of walk to/from berliner tor for the direct line to the airport. A cab ride is not too expensive as an alternative. Breakfast was nice but could have been better. I recommend having it unless you are an early riser who gets out into the town quickly of a morning. Twin beds pushed together make me sad but I slept well.

The property is well designed and has a Uber cool ambiance. Also it was clean.

The staff were standoffish - my check out time was 12 pm the key to my room was deactivated at 11.45 am I had to go back to the reception requesting a late checkout of 12.30 pm. They accepted the request and told me the key was reactivated, I went back up this time the lift was working but again the room did not open, I had to go back to the reception a second time and they didn’t even apologize for this inconvenience. They just took the key card and reset it. Not sure if they were annoyed for my half an hour late check out or if that’s just the general attitude of the reception staff there. But definitely if I go to Hamburg again it’s not going to be my place of choice to stay.

The room was clean. There are different types of pillows, so you can easily choose the one for yourself. Good choice of food for breakfast, but enormous queues to get it.

They should somehow regulate people going for breakfast, maybe make time registration, because the capacity of restaurant can't allow all guests to find tables. The same is true with cleaning tables and bringing food that finished. There is no bottled water in the room. Parking was not available. But parking was crucial for us while choosing the hotel to stay.

Warm staff, always ready to answer questions and provide support. Spotless in terms of cleaning, fresh bedlinen and towels, very comfortable bed. A quiet place (I had a room on the last floor), which is very nicely decorated. Good place for travelling for business or pleasure. Bonus: the hotel provides drinking (glass) bottled water, which is refilled.

The first time I counted on the announce of free toiletries, which, in this case, meant only liquid soap/ shower gel. A bit far from grocery stores or dining area.

Excellent location a few hundred meters from the S-Bahn station (a couple of stops to the city centre). If you come by car and are worried about finding a parking spot, there is a very convenient park and ride (Veddel) a couple of train stops from the hotel. The hotel itself is very nice and with a quirky decor. The room was clean and comfortable. Excellent breakfast buffet. Very nice and friendly staff. There is a luggage storage room where you can leave the suitcases after check-out. Definitely recommended.

Breakfast was great. A large selection. The hotel had a baby highchair and a cot. The room is spacious, with a mini bar, a spacious bathroom. Comfortable beds.

We received comments about the attire from the evening restaurant worker several evenings, although we did not know that there would be a "white party". The mini bar was also not replenished, we had to ask the reception for drinking water. The shower drain was blocked (probably) so the water was running all over the bathroom..

Hotel looks brand new, Staff always present in the lobby, plenty of space to relax or wait. The rooms are small but cozy. Cleaning in the rooms is of high quality.

In my opinion, the hotel lacked small details such as signs. Also, it was not always clear where to put glasses away in the lobby or where the trash can was located. The location of the hotel on the map is great, but I don't recommend taking U-bahn to the hotel from the center as the walking route from the station is long and not very pleasant or safe.