The room and bathroom were really beautiful and very spacious. The bus stop and Lidl are close, which is convenient. The bed was very comfortable.

The room equipment was a bit worse for wear - like the hand mirror which didn't hold in place, the wardrobe shelf which kept falling. The hotel declares that they will clean your room only if you put out the sign. Well we did. At 3 pm, it was still there. We didn't need clean towels, and when we asked for new coffee capsules, they were provided, but still. Our room was directly above the entrance and windows led to a busy street, so it was noisy at night.

Location was good, Lidl is very close. Room was nice and stylish. Highly recommend for short stays.

Pillows were extremely soft, not recommended. Check in process wasn’t that easy, I struggled with it since it seems my reservation number was wrong! Had to ho to the other hotel - crossing the road- and the barman supported me. Lost 45 minutes to manage the check in.

This property meet our needs perfectly. It is located outside of the city center. It is near the freeway and public transportation and easy to locate. Our room was big and very comfortable. Everything was clean and nicely decorated. We slept well and enjoyed our breakfast at the hotel across the street. The mobile check in did not work for me but we walked across the street to the affiliated hotel and easily completed the check in process.

Nothing

The staff was great, and I never met someone more friendly than the person at the reception. I was pleasantly surprised. The room was just like in the pictures, pretty clean and comfortable. The location is quiet but a bit far from the centre. The bus is just close by, though, and it takes you easily to the subway.

Newly renovated, very clean, with modern bathroom and comfortable bed. Checked in with a human being at sister property 150m down the road across the street. Parking was easy and adequate spaces. About a 15 min drive from airport during morning traffic.

Besides the sister hotels restaurant not much to offer within walking distance except for the Lidl across the street.

Location was excellent for the airport. It was a little daunting doing self check-in but needn’t have worried - everything was simple, well explained and easy. Rooms were finished to a high standard including Rituals toiletries. Extremely comfortable and plenty of free on site parking. Would definitely stay again

Nothing

Room was outstanding! Great value! Free parking was a huge plus for us. Wish we could have stayed longer. Next time we're in Hamburg we'll be staying there.

Had a little difficulty coding the card. Maybe add instructions to scroll down. I was stuck on the top of the page and didn't know what to do.

Nice and clean. Close to the Arena where we went to a concert Easy check in at the reception. The reception was unattended but the check in was smooth, as was the checkout. The room was spacious, the bathroom excellent. Complementary coffee in the room and a bottle of water. Comfortable beds. Easy and free parking close to entrance.

Clean, comfortable, quiet, parking lot available.

Two building sharing one reception, need to walk to the reception on the other side of the street. Check-in and check-out process on line not working always.

The room was spacios with a really nice interior. The bathroom was great. The bed is very comfortable. Additional advantages are fridge and a coffee machine with a range of different coffee to choose from.

Would be nice to have a teapot as well, but that's not a big deal..