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5.8

2,995 reviews

Hotel Residence am Hauptbahnhof

Hotel Residence am Hauptbahnhof

Steindamm 24, Hamburg, 20099, Germany

Choose dates to view prices

Free wifi

Room service

Kid-friendly buffet

24-hour front desk

Non-smoking rooms

Elevator

Free toiletries

Hotel Residence am Hauptbahnhof

Hotel Residence am Hauptbahnhof is a 3-star hotel in Hamburg, Germany. Located at Steindamm 24 and just 0.8mi from the city center, this property puts the best of the city within easy reach. Prices start from $69.

Featured amenities include Private Parking (extra charges), Wifi (free), Room service, Kid-friendly buffet, 24-hour front desk, Non-smoking rooms, Elevator, and Free toiletries.

Reviews total 3,053, reflecting a steady stream of traveler feedback.

Travelers will find a surprisingly varied slate of rooms, from Classic and Studio to King, Queen, Triple, and Quadruple layouts. Room sizes range from a compact 86-square-foot Single Room to a spacious 258-square-foot King Room, with other options like the 151-square-foot Standard Room and 215-square-foot Quadruple Room rounding out the mix.

For larger groups or families, several configurations can accommodate multiple guests, including a King Room that supports up to 6 adults and 3 children and a Room - 2 Twin that can accommodate up to 10 adults and 6 children, showcasing the property’s flexible layouts.

Payment options span cash and major cards: Diners Club, Mastercard, Visa, American Express, Maestro, EC-Card, plus standard cash payments. A 24-hour front desk and convenient elevator add to ease of stay, while a kid-friendly buffet helps keep younger travelers in good spirits.

Closest airports

Hamburg Airport

5.4mi

Hamburg Finkenwerder Airport

7.3mi

Lübeck Airport

33.8mi

Kiel / Holtenau Civilian

57.4mi

Bremen Airport

61.5mi

Most popular amenities

Free wifi

Room service

Kid-friendly buffet

24-hour front desk

Non-smoking rooms

Elevator

Free toiletries

Rooms

Triple Room in Hotel Residence am Hauptbahnhof

Show 9 photos

Triple Room

3 Twin Beds

170 sqft

Private Bathroom

Flat-screen TV

Shower

Free toiletries

x3

+

More details

Classically decorated room offers a cable TV and a private bathroom with complimentary toiletries. Please note that no extra beds are available in this room category.

Double Room in Hotel Residence am Hauptbahnhof

Show 10 photos

Standard Room

1 Queen Size Bed

150 sqft

Private Bathroom

Flat-screen TV

Shower

Free toiletries

x4

+

x3

More details

Classically decorated room offers a cable TV and a private bathroom with complimentary toiletries.

Quadruple Room in Hotel Residence am Hauptbahnhof

Show 10 photos

Double, 4 Twin Beds

2 Twin Beds

1 Double Bed

215 sqft

Private Bathroom

Flat-screen TV

Shower

Free toiletries

x4

+

x3

More details

Quadruple Room is 226 square feet and includes a king-size bed 150-183 width.

Double Room (1 Adult) in Hotel Residence am Hauptbahnhof

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Single Room

1 Queen Size Bed

150 sqft

Private Bathroom

Flat-screen TV

Shower

Free toiletries

+

More details

Double Room in quiet location in Hotel Residence am Hauptbahnhof

Show 9 photos

Room - 2 Twin

2 Twin Beds

150 sqft

Private Bathroom

Flat-screen TV

Shower

Free toiletries

x10

+

x6

More details

Double Room in Hotel Residence am Hauptbahnhof

Show 10 photos

Queen Room

1 Queen Size Bed

150 sqft

Private Bathroom

Flat-screen TV

Shower

Free toiletries

+

More details

King Room

1 King Size Bed

260 sqft

x6

+

x3

More details

Double Standard is 258 square feet and includes a king-size bed 150-183 width.

Show 4 photos

Family

Flat-screen TV

+

More details

Room

Show 7 photos

Comfort, Quadruple

x4

+

x3

More details

Room

Show 8 photos

Comfort

+

More details

Room

Show 5 photos

Classic

+

More details

Room

Show 5 photos

Comfort, Triple

x3

+

More details

Guest reviews

5.8

2,995 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇬🇧

Christian

9.1

April 2025

Nice clean rooms. Very close to main train station. Large family room for a bunch of guys on a stag. Very clean. Zero complaints regarding hotel. Surprised with the low review score. Supermarket a stones throw away. Amazing Turkish kebab restaurant opposite. Rooms and showers nice.

It's on a bit of a dodgy street with a few undesirables at night. Had no issues. Corridors need a bit of a refurb.. dated but clean.

🇬🇧

Michael

8.2

March 2025

It's a clean, reasonably priced hotel in a predominantly Turkish area close to the main station. It occupies 2 adjacent buildings and a marble staircase has to be ascended before accessing the rooms and lift. It's close to some good Turkish restaurants - try Saray Köz, a 5 minute walk away

The staircase can be problematic with luggage. My room looked onto the street and it was pretty noisy in the late evening.

🇷🇴

Stefan

10

February 2024

What are these people talking about ??? This is the best place I have stayed since long time. We start with price which is unbeatable. The location is perfect !! There is no danger or anything, the street is full of life and vibe, there are restaurants everywhere and supermarket just near by. There is no bad neighborhood or anything like this! The room was huge with nice desk and table if you want to do some work, and the last most important super quiet!!

The price for breakfast is a bit heigh for what is offered, but food is sufficient.

🇮🇪

William

8.2

November 2023

The location was superb, beside the main station. The staff were very friendly and helpful. The hotel and room were very clean. The room had everything you would possibly need.

2 points to add here, my room which was at the front of the hotel was very noisy from the traffic and people on the street. This was understandable due to its location and not the hotels fault. There was two cockroaches in my room. These didn't bother me but might be an issue with other guests.

🇬🇧

Samuel

8.2

August 2024

Rooms were clean enough, but communal areas could have been a bit nicer

As others have mentioned the area is very loud all day and all night. When it's warm you have no choice but to have the window open and the sound from the street can be really quite something. The area itself is a bit rough but okay if you have experienced any major city.

🇬🇷

Theodoros

8.2

March 2024

The location is near the main train station, there is a supermarket next to the hotel and the staff was nice and friendly! Room was quiet and bathroom huge! Bed was comfortable too!

The location is not good for families due to high amount of drunk people at night but in general nothing to complain about the stuff

🇬🇧

Patricia

8.2

October 2024

Very close to train station. Very clean. Pleasant staff. Breakfast was basic but nice and fresh.

Unfortunately lift wasn’t working but as I only travel with a backpack, was no issue for me, but worth checking if you can’t ‘do’ stairs

🇱🇹

Motiejus

8.2

February 2025

Didn't have high expectations after seeing the review score, but it was perfectly reasonable and conveniently located, excellent for a night's stay if you miss your train connections and get stuck in Hamburg overnight.

🇩🇪

Filip

9.1

December 2022

Nice location, close to Hauptbahnhof. Very polite stuff. Room was hot in the very cold winter weather. The ranking of this hotel is ridiculously low, it absolutely deserves higher grade so I'm going to give it a 9 although it's more lika a solid 8. I red there supposed to be problems with the neighborhood, I stayed with my wife and we didn't see anything like that, hotel's located in the street where you have a big market and a lot of busy fast food's, can't see how people can attack you there.

No elevator.

🇫🇮

Jutta

8.2

April 2024

Room was clean and beds were comfortable. Toilet/shower was big. Check-in was flexible, witch was really nice

There was a lot of stairs to get to The room and also some decoration witch made quite a noise starting early in a morning

Points of Interest Around Hotel Residence am Hauptbahnhof

Attractions

St. Peter's Church

0.7mi

Jungfernstieg

0.8mi

HafenCity

0.9mi

St. Nikolai Memorial

1mi

Warehouse District (Speicherstadt)

1mi

Deichstrasse

1.1mi

Hamburg Dungeon

1.1mi

Speicherstadt Coffee Roastery (Speicherstadt Kaffeerösterei)

1.2mi

Warehouse District Museum (Speicherstadtmuseum)

1.2mi

Elbphilharmonie

1.4mi

St. Michael's Church (Michaeliskirche)

1.4mi

St. Pauli Piers

1.8mi

Panoptikum

1.9mi

Rickmer Rickmers

2mi

Grosse Freiheit 36

2.2mi

Amenities of Hotel Residence am Hauptbahnhof

Free wifi

Room service

Kid-friendly buffet

24-hour front desk

Non-smoking rooms

Elevator

Free toiletries

Stay rules - Hotel Residence am Hauptbahnhof

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Children and beds

  • Cards accepted at this property