2,995 reviews
From
$69Steindamm 24, Hamburg, 20099, Germany
2,995 reviews
1/30
Free wifi
Room service
Kid-friendly buffet
24-hour front desk
Non-smoking rooms
Elevator
Free toiletries
Hotel Residence am Hauptbahnhof is a 3-star hotel in Hamburg, Germany. Located at Steindamm 24 and just 0.8mi from the city center, this property puts the best of the city within easy reach. Prices start from $69.
Featured amenities include Private Parking (extra charges), Wifi (free), Room service, Kid-friendly buffet, 24-hour front desk, Non-smoking rooms, Elevator, and Free toiletries.
Reviews total 3,053, reflecting a steady stream of traveler feedback.
Travelers will find a surprisingly varied slate of rooms, from Classic and Studio to King, Queen, Triple, and Quadruple layouts. Room sizes range from a compact 86-square-foot Single Room to a spacious 258-square-foot King Room, with other options like the 151-square-foot Standard Room and 215-square-foot Quadruple Room rounding out the mix.
For larger groups or families, several configurations can accommodate multiple guests, including a King Room that supports up to 6 adults and 3 children and a Room - 2 Twin that can accommodate up to 10 adults and 6 children, showcasing the property’s flexible layouts.
Payment options span cash and major cards: Diners Club, Mastercard, Visa, American Express, Maestro, EC-Card, plus standard cash payments. A 24-hour front desk and convenient elevator add to ease of stay, while a kid-friendly buffet helps keep younger travelers in good spirits.
Closest airports
Hamburg Airport
5.4miHamburg Finkenwerder Airport
7.3miLübeck Airport
33.8miKiel / Holtenau Civilian
57.4miBremen Airport
61.5miFree wifi
Room service
Kid-friendly buffet
24-hour front desk
Non-smoking rooms
Elevator
Free toiletries
Show 9 photos
Triple Room
3 Twin Beds
170 sqft
Private Bathroom
Flat-screen TV
Shower
Free toiletries
x3
+
More details
Classically decorated room offers a cable TV and a private bathroom with complimentary toiletries. Please note that no extra beds are available in this room category.
Show 10 photos
Standard Room
1 Queen Size Bed
150 sqft
Private Bathroom
Flat-screen TV
Shower
Free toiletries
x4
+
x3
More details
Classically decorated room offers a cable TV and a private bathroom with complimentary toiletries.
Show 10 photos
Double, 4 Twin Beds
2 Twin Beds
1 Double Bed
215 sqft
Private Bathroom
Flat-screen TV
Shower
Free toiletries
x4
+
x3
More details
Quadruple Room is 226 square feet and includes a king-size bed 150-183 width.
Show 7 photos
Single Room
1 Queen Size Bed
150 sqft
Private Bathroom
Flat-screen TV
Shower
Free toiletries
+
More details
Show 9 photos
Room - 2 Twin
2 Twin Beds
150 sqft
Private Bathroom
Flat-screen TV
Shower
Free toiletries
x10
+
x6
More details
Show 10 photos
Queen Room
1 Queen Size Bed
150 sqft
Private Bathroom
Flat-screen TV
Shower
Free toiletries
+
More details
King Room
1 King Size Bed
260 sqft
x6
+
x3
More details
Double Standard is 258 square feet and includes a king-size bed 150-183 width.
Show 4 photos
Family
Flat-screen TV
+
More details
Show 7 photos
Comfort, Quadruple
x4
+
x3
More details
Show 8 photos
Comfort
+
More details
Show 5 photos
Classic
+
More details
Show 5 photos
Comfort, Triple
x3
+
More details
5.8
2,995 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Christian
9.1
April 2025
Nice clean rooms. Very close to main train station. Large family room for a bunch of guys on a stag. Very clean. Zero complaints regarding hotel. Surprised with the low review score. Supermarket a stones throw away. Amazing Turkish kebab restaurant opposite. Rooms and showers nice.
It's on a bit of a dodgy street with a few undesirables at night. Had no issues. Corridors need a bit of a refurb.. dated but clean.
Michael
8.2
March 2025
It's a clean, reasonably priced hotel in a predominantly Turkish area close to the main station. It occupies 2 adjacent buildings and a marble staircase has to be ascended before accessing the rooms and lift. It's close to some good Turkish restaurants - try Saray Köz, a 5 minute walk away
The staircase can be problematic with luggage. My room looked onto the street and it was pretty noisy in the late evening.
Stefan
10
February 2024
What are these people talking about ??? This is the best place I have stayed since long time. We start with price which is unbeatable. The location is perfect !! There is no danger or anything, the street is full of life and vibe, there are restaurants everywhere and supermarket just near by. There is no bad neighborhood or anything like this! The room was huge with nice desk and table if you want to do some work, and the last most important super quiet!!
The price for breakfast is a bit heigh for what is offered, but food is sufficient.
William
8.2
November 2023
The location was superb, beside the main station. The staff were very friendly and helpful. The hotel and room were very clean. The room had everything you would possibly need.
2 points to add here, my room which was at the front of the hotel was very noisy from the traffic and people on the street. This was understandable due to its location and not the hotels fault. There was two cockroaches in my room. These didn't bother me but might be an issue with other guests.
Samuel
8.2
August 2024
Rooms were clean enough, but communal areas could have been a bit nicer
As others have mentioned the area is very loud all day and all night. When it's warm you have no choice but to have the window open and the sound from the street can be really quite something. The area itself is a bit rough but okay if you have experienced any major city.
Theodoros
8.2
March 2024
The location is near the main train station, there is a supermarket next to the hotel and the staff was nice and friendly! Room was quiet and bathroom huge! Bed was comfortable too!
The location is not good for families due to high amount of drunk people at night but in general nothing to complain about the stuff
Patricia
8.2
October 2024
Very close to train station. Very clean. Pleasant staff. Breakfast was basic but nice and fresh.
Unfortunately lift wasn’t working but as I only travel with a backpack, was no issue for me, but worth checking if you can’t ‘do’ stairs
Motiejus
8.2
February 2025
Didn't have high expectations after seeing the review score, but it was perfectly reasonable and conveniently located, excellent for a night's stay if you miss your train connections and get stuck in Hamburg overnight.
Filip
9.1
December 2022
Nice location, close to Hauptbahnhof. Very polite stuff. Room was hot in the very cold winter weather. The ranking of this hotel is ridiculously low, it absolutely deserves higher grade so I'm going to give it a 9 although it's more lika a solid 8. I red there supposed to be problems with the neighborhood, I stayed with my wife and we didn't see anything like that, hotel's located in the street where you have a big market and a lot of busy fast food's, can't see how people can attack you there.
No elevator.
Jutta
8.2
April 2024
Room was clean and beds were comfortable. Toilet/shower was big. Check-in was flexible, witch was really nice
There was a lot of stairs to get to The room and also some decoration witch made quite a noise starting early in a morning
Attractions
St. Peter's Church
0.7miJungfernstieg
0.8miHafenCity
0.9miSt. Nikolai Memorial
1miWarehouse District (Speicherstadt)
1miDeichstrasse
1.1miHamburg Dungeon
1.1miSpeicherstadt Coffee Roastery (Speicherstadt Kaffeerösterei)
1.2miWarehouse District Museum (Speicherstadtmuseum)
1.2miElbphilharmonie
1.4miSt. Michael's Church (Michaeliskirche)
1.4miSt. Pauli Piers
1.8miPanoptikum
1.9miRickmer Rickmers
2miGrosse Freiheit 36
2.2miAttractions
St. Peter's Church
0.7miJungfernstieg
0.8miHafenCity
0.9miSt. Nikolai Memorial
1miWarehouse District (Speicherstadt)
1miDeichstrasse
1.1miHamburg Dungeon
1.1miSpeicherstadt Coffee Roastery (Speicherstadt Kaffeerösterei)
1.2miWarehouse District Museum (Speicherstadtmuseum)
1.2miElbphilharmonie
1.4miSt. Michael's Church (Michaeliskirche)
1.4miSt. Pauli Piers
1.8miPanoptikum
1.9miRickmer Rickmers
2miGrosse Freiheit 36
2.2miAirports
Hamburg Airport
5.4miHamburg Finkenwerder Airport
7.3miLübeck Airport
33.8miKiel / Holtenau Civilian
57.4miBremen Airport
61.5miFree wifi
Room service
Kid-friendly buffet
24-hour front desk
Non-smoking rooms
Elevator
Free toiletries
Bathroom
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Business Facilities
Fax/Photocopying
Cleaning Services
Dry cleaning
Ironing service
Laundry
Suit press
Food & Drink
Kid-friendly buffet
Packed lunches
Front Desk Services
24-hour front desk
Baggage storage
General
Elevator
Family rooms
Heating
Non-smoking rooms
Room service
Smoke-free property
Internet
Free wifi
Living Area
Desk
Media & Technology
Cable channels
Flat-screen TV
Radio
Telephone
Parking
Private Parking
Physical distancing
Cashless payment available
Contactless check-in/out
Safety & security
CCTV in common areas
CCTV outside property
Fire extinguishers
Safe
Smoke alarms
Services
Wake-up service/Alarm clock
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Private parking is available at a location nearby (reservation is not possible) and costs EUR 20 per day.
Child policies
Children of all ages are welcome.
Children 4 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years
The price in EUR has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Cash
Visa,
Mastercard,
American Express,
Diners Club,
Maestro,
Cash only,
EC-Card
This property accepts cash.
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