Check-in was quick and efficient. Breakfast, although (in my opinion) relatively expensive, was excellent. The bar's collection of malt whiskies was amazing, although I didn't actually buy any of them; it's something that would attract me again though! The communal areas, reception, dining room and bar looked far nicer in real-life than they do in the photos on this site. They're very nicely decorated. The bedroom was also nicely decorated and clean, as was the bathroom. The staff were all pleasant and helpful; the woman who checked us in and served us in the bar spoke very good English. The hotel is close to a tram line, although we didn't use the tram to get into the town centre.

The sofa bed apparently wasn't very comfortable.

Everybody was very friendly. Large parking spot in seasonable price per day. We liked their nice lounge, but it was only a bit disappointing that the lounge and restaurant were closed on the first night. Very close to the tram station to get to the Heidelburg city center.

The shampoo was empty so I washed my hair without shampoo...but when I told the staff they immediately filled in the bottle. That would be great if there was a mini fridge in the room, but it's not a big problem.

Great location off the main road, plenty of parking on the right side as you look at the hotel. Electric car charger is attached to building, ask reception to start it for you at 0.69c kWh. Restaurant attached it a wine bar with lovely light bites. Staff were very attentive and spoke English too. Room was a good size and clean. The price was very reasonable and we had needed to move our arrival a week, which was accommodated without hassle.

Only the distance from the town centre, but the tram was 2 min walk and then took 10/15mins which was no problem.

Breakfast. The best ever, no kidding. Cheeses, meats, salmon, marmalade, honey, chic spread. All nicely presented at the table for each guest. Plus juices, yoghurt. Great atmospheric bar/pub. With impressive whiskey selection. Had my first Bavarian bourbon there. Great local wines, too. Nice outside seating area. 1 min walk to tram stop for the City (15 mins if that much). Trams running every 10mins during the day. Alternative restaurants in walking distance.

Not much. Minor things such as shower was a bit of a squeeze, dinner menu limited to Flammkuchen (thin base 'French/Alsace pizza), though very tasty.

The hotel was easy to find after a short tram trip from the main train station. We were received warmly by the English and German speaking owner who provided us with details of highlights to see in the city. The Castle is especially impressive and there is an abundance of little restaurants near the riverside. We were only there for one night but managed to get a lot in.

A comfortable older very clean hotel with lots of charm and amazing staff. We decided to just stay at the hotel to eat that evening as we had traveled all day and it was raining outside. We enjoyed the wine and flammekuchen in the cozy atmosphere as well as the staff who were so friendly and fun. The beds were comfortable. Parking on the premises. Great value!

V clean and comfortable! Beds were very comfortable. What is exceptional is the staff. The lady receptionist is very kind and helpful. She went out of her way to help us when I asked for toothbrush, disposal spoons, where to eat on Christmas Eve. She called each restaurant to check if they were open. The cleaning staff were also very friendly and helpful!

The overall vibe of this hotel is great! The staffs were nice and accommodating. The breakfast was nice and filling. The beds were comfortable and the surroundings were serene. This is located along the residential area far from the hustle and bustle but it means that you will have a peaceful rest in your stay. If you would walk around the area, you can find some superb restaurants.

This is a bit far from the Heidelberg hauptbahnhof but you can ride the tram, bus, train or taxi to go anywhere.

Family hotel. Older equipment, but very clean. Very friendly and helpful staff. Excellent breakfasts, good restaurant. There is a beer garden where you can sit and drink good local beer. 100m from the hotel there is a tram stop, which will take you to the city center. I am very pleased with my stay in this place.

Air conditioner was a little bit noisy.

The hotel is lokated very close to tram and bus stations, very clean and comfortable. Breakfast was very good, nice lounge and restaurant, large parking area. Thanks to everybody they were very friendly. If I visit Heidelberg again my address will be the same hotel.

Nothing