Located right outside of the main train station, the views from our room and from the rooftop restaurant were beautiful, the beds were really comfortable and provided a restful sleep (it was quiet throughout the night as well), the breakfast options were delicious - shoutout to Déborah who was exceptionally friendly and greeted us with a smile every morning :) We enjoyed everything! ;)

On the day of our checkout we left ourselves about a little less than an hour after breakfast to use the restroom before our long trip and gather our things, however the cleaning staff was already there and had even replaced the towels in the bathroom. Not a deal-breaker but we didn't expect them to start cleaning out the room before we checked out and while our things were still inside.

Altlantic is a brand new place, great design, one minute walk from the station. I got a spacious and comfortable room with proper windows, which you can fully open! Nice restaurant and bar on the top floor. I was able to get food and drink around 10 pm on the day of my arrival, which is a very rare case in Germany! Great for visiting old town too. Just 1 minute walk and 5 minute ride with the local train to the old town station.

The shower gel and the body lotuon were extremly liquid and not a very pleasant to use. Half of the rooms seem to overlook railroad, not the most pleasant if views

The location is relatively easy to find, follow main junction from autobahn to railway station , Hotel is very modern in new business plaza that extends several blocks, has a good restaurant on top floor, quite expensive, but hotel cost very reasonable. Numerous alternative restaurants available in and around the station. Everywhere immaculately clean and working properly incl air-con. Breakfast plentiful and varied to cover all tastes. Secure car parking in basement for an extra fee. Staff on reception very helpful and knowledgeable. A good town to spend a couple of days visiting the main attractions, but busy even in the off season, well worth considering for a short break.

We really could not fault anything, good location, easy to get around by bus or taxi and right beside a major railway station.....nothing too much trouble for staff

Brand new hotel, good gym, very well designed and comfortable room, bed very comfortable, liked the breakfast and the restaurant area in general especially the terrace with great views. Also a cigar smoking room on the top floor. All the staff very helpful and friendly.. Quite far from the main tourist attractions but very well connected with buses and trams, or about a 20 min walk.

Check out time is 11am - it does state that on the booking so my fault for not noticing but was expecting noon as that is standard. Not a complaint, just something to note. And they did kindly let me check in an hour early, so it balanced out!

Every thing Gym Room Facilities Restaurants Location even far from city Parking

The staff that i didn't even get his name Because he wasn't wearing a tag I stand in from him he didn't even look at me or greet or say anything I waited, and he kept ignoring His person for the good of the hostel should be a reception He can't work any where ever Nearly bold guy with few hair on the side Everything in the hotel is good except for him The female resption was so kid did her job perfectly and assessed us even with how to use the train

I like everything. We had the junior suite. The receptionist was very good on giving explanations ( because we parked on the wrong parking, where you cannot pay by card and entering your plate number). The stay was luxurious, comfortable, we had a quiet stay, no luggage and talking sounds on the hallway because of the double sturdy doors, and I also have not seen the cleaning lady and the cleaning cart in the morning, like in other hotels. The breakfast was divine in the restaurant with breathtaking view.

I didn’t like that I only could stay one night.

The hotel is super comfortable with great facilities. We specially enjoyed the modern gym and sauna area. The room had a great view on the castle and mountains and it was quiet at night.

The process of using the sauna was not very well thought through. There were no bathrobes at the spa neither in the room and when I asked at the welcome desc they said it's only for guests in suites but handed me one anyways but then there was no towels so I had to ask again for having a towel to use the sauna and then again to get a key for the locker. It was okay in the end but I had to go three times to the welcome desk instead they tell me directly that the locker room keys are there.

Everything worked perfectly (check-in, commons facilities, the room, parking facilities). Fantastic breakfast buffet including a chef making omelets.

We were not informed before booking our room that the in-house restaurant & room service was closed the entire evening due to a business arrangement, AND in addition the receptionist at check-in told us that we of course could eat dinner in the bar in the restaurant, which wasn’t possible at all. The parking is more expensive when parking in the designated hotel area in the basement, than in the public area in the same basement - this is poor guest service.

The outlook over Heidelberg at breakfast is magnificent and the offered options are really good (potentially you could consider an additional expresso machine, as sometimes it gets really busy in the morning ...). Also this is one of the hotels where the sauna is not a marketing stunt - it is actually available (until 23:00) and even after a long business day (when you need it most) it is available (and very clean, and calm!).

Waiting times at the elevator when it is really busy ...

- Quiet and comfortable rooms. Well insulated from the railway station nearby - Exceptional breakfast - elaborate and tasty - The 15 High bar cum restuarant is also great though it may be packed during weekends - One will have no issues finding public transport to the the city centre ! - I was happy that the Hotel let me have a late checkout without hesitation !

- House keeping was a little shabby. One of the cleaning towels was left in the bathroom while the bed frame were moved and left out of position. And the empty water bottle was not taken away/replaced ! Expected better !