I was traveling with a group of twelve, and the hotel was ideal for our needs. The location was perfect - being located just a few minutes from the train station meant that we could easily take day trips by train along the Mosel and Rhein Rivers. It was also very close to the bike rental place, so we could easily walk from the hotel to the bike rental to the train station, making it possible for us to have a lovely day biking on the Mosel and boating on the Rhine. While a bit of a walk into the center of town, it was perfectly doable, and relatively close to the beginning of the pedestrian zone. The breakfast was excellent and the staff in the breakfast room particularly helpful. The price was very competitive, making it the most affordable option for our group. Staff at the desk was kind. I'd return with another group.

The rooms were not huge, but my single was perfectly comfortable with sufficient room and an efficient-yet-still-comfortable bathroom. There was a snafu with our keys, and they needed to be reactivated. Unfortunately, one person in our group returned late, and when he couldn't get into his room, there was no one at the desk to help him. It required me to make a phone call to the center in Frankfurt in order for him to get access to his room. It was resolved, but a bit of an annoyance.

They had no breakfast available, but there is a great bakery just around the corner. We had to ask them to move us to a new room, which they did, because the floor of the original room reeked of cigarette smoke. Very bad. They quickly moved us to a new floor where everything as ok. The room size was adequate. The room was clean.

I didn't like that they allow smoking, or at least didn't take action to stop the smoking. Their policy is no smoking. The location is about a 1.5 mile walk to the old town. We don't mind that but other's should know to drive or take a bus if they don't want to walk. Koblenz is a very nice town.

The room was clean and good, the location is close to the main train station of Koblenz

To arrange a late check in the property requires you to contact them because the reception is not open 24/7, there's some schedule of working hours. In my opinion, the late check in should be available by default if the guest doesn't show up during the working hours. Also, it would be great if there was a kettle and tea in the room

This is a slightly older looking hotel, but everything is spotless clean, the room is well organized, and the staff at the reception is helpful and friendly. Late checkin was possible using the "key vending machine" on the outside with a code they'll phone you, works smoothly.

Sound insulation isn't great, so the quality of sleep depends a bit on the respectfulness of the guests in the neighbouring rooms.

This is a great hotel to spend a few nights in (or longer). Rooms are spacious, clean and well appointed for what you pay. Bed is super comfy. REALLY appreciated the fan and little fridge in the room, which we did not expect. Building has a lift so extra bonus as we are tired of steps :). We have been travelling for 3 months and I must say this hotels information sheet is superb!! Especially for English speaking guests. Their breakfast look so yummy (didn’t have it but went and looked at it). Hot and cold buffet and reasonably priced. Cafe right around the corner, Lidl within a 5 minute walk. Parking garage very safe but make sure you book it as there are limited spots. Can walk down to the Rhine (about 2.4kms to where the boats leave from). Staff are lovely. Book with confidence.

Everything was great.

From the friendly, helpful, and welcoming staff at our arrival to the quality and comfort of the room... This hotel is a winner. Due to a huge and anxiety-producing sudden hotel closure in Cologne, we sought shelter last minute at the Trip Inn. It and Koblenz won our hearts forever. Thank you!

Was all good

I must say that I was very pleasantly surprised by this hotel. It is easy to reach by car, there is parking available in their garage (12 Euros/night) which is very convenient but there is also parking in the street right in front of the hotel. The front desk staff was very nice and welcoming, check in was fast and hassle free. My room was small, but this is what I paid for. Everything you need it was available in the room (hand soap, shower gel, towels) plus a nice free bottle of water. The room is nicely decorated, it looks new and it was sparkling clean. The hotel is located very central and 400 m from the central station. You have nice restaurants, shops and a bakery just around the corner. I will definitely come back and recommend it further.

Nothing.

The staff was friendly and helpful. We didn't like the view in our first room and they changed it immediately. They had a fan in the room. The room had space to walk around in and the bathroom could accommodate two people. It was clean. The breakfast was great. They had hot and cold food. The garage only accommodates 12 cars, so please call ahead to make reservations. It is a 15-minute walk straight to the river to walk the boardwalk all the way to the ECK. It was a nice location. We were glad they spoke English well.

It was very nosey in the morning because we had to keep the windows open to stay cool. Was not able to look over the city because the building is only five floors.

Location was very close to the center of the city, which is what I needed. Everything is within walking distance

A point of improvement could be adding the option of aergonomic pillows instead of the big soft ones. The big soft ones are the industry standard so I understand them but some places are beginning to offer aergonomic pillows and it's amazing

Hotel is very nice and comfortable, with elevator, rooms with comfortable beds, desk, coffee facilities, shower. New and clean. Nice breakfast in de morning with hot and cold dishes. Walking distance from the old city. Parking underneath the hotel for 12 euro per night, but you may need to reserve because there is not much room. It is a little difficult to find parking in the streets surrounding the hotel.