Hotel was well located (not easy to find initially) and very safe. Rooms were comfortable. Noisy some evenings due to outdoor central city location (trade-off for being central!). Breakfast was great; nice in-room tea/coffee set up with fridge. Busy staff were mostly helpful. Assistance for tourists was underwhelming--they offer to assist with your touring/travel needs, then tell you to seek your answers on the web--don't confuse this desk with higher end locations offering concierge service. They could definitely offer more local updates (warnings/suggestions about city travel delays, strikes/marathons/etc. stopping transit, etc.). Perhaps set up a hallway call board with 'notices/alerts.' This is a comfy little hotel for folks with an established tour group and/or seasoned travelers requiring minimal assistance.

They should not advertise that they offer assistance to tourists; this is a pleasant, well-located place to stay with limited guidance.

This hotel is in the heart of the city center, a walk distance from many great restaurants and from all the main attractions in Athens. We stayed 5 days, and we were VERY happy with our choice. The bed was VERY comfortable, and the AC worked perfectly. The breakfast is not super fancy, but it is very tasty! The staff was always very nice and helpful. We thought the hotel was a bit expensive, but once we realized it was so well located, we understood why. We only had to take public transportation to go to the airport, everything else we did by foot.

We don't really have complains, but be aware that the location is noisy at evening. We were in the room without natural light, which meant that our windows were not directly connected to the outside of the building. Because of this, the noise didn't bother us, as we were only able to hear the faint sound of music at night. Maybe staying in one of the rooms with outside view would have been more noisy, as there is live music going on in the bars next to the hotel!

All of the staff are fantastic; friendly and helpful. They were very understanding with us, after a very delayed arrival due to multiple flight disruptions. They assured us it was no problem to check-in at late hours, and they greeted us with kindness. They also helped us find our way to the KTEL bus terminal for a day trip. The breakfast is fantastic. It was an assortment of fresh fruits, Greek pastries, proteins, and drinks. We looked forward to breakfast each morning! The location can’t be beat. A short walk to both Syntagma square and Monastiraki square. There are wonderful restaurants right outside of the hotel. It can be a bit loud at night, but it always quieted down around midnight, and we did not have any troubles sleeping.

I wish the shower was a bit bigger. I am a petite person (157cm, 46kg), and I still had trouble fitting into the shower. It was very difficult to shower without the curtain touching your skin, and getting water all over the floor was inevitable every time.

I loved the spacious, sunny and clean rooms. The personnel went above and beyond to help with any request and they were very polite, welcoming and professional. 24h reception is also a plus as it allows you to enjoy the vivid nightlife in the surroundings at your ease. Would definitely recommend!

Only the breakfast could have fresh juice and fresh marmelades, but other than that there were all the options of continental buffet, which is what the hotel promises and delivers. Also there was no small light at the nightstand so one had to open the curtains for allowing in low intensity light in the room at nighttime.

This is a great value for the location, full breakfast included, and courteous staff! Reusable house shoes, fresh and crisp white linens, yummy bath supplies all made this stay better. I also have to rave about their breakfast. The breakfast was just lovely, fresh Greek style with plenty of flexitarian options to start the day!

There are two items I would recommend improvement: First off, the hair dryer is terrible (low speed and low heat) if it were saving any energy at all-you would break even by needing to ‘dry’ your hair for 2-3 times the usual amount! Second and last-the locking door system is pretty awful. While I love having a physical lock and key, it is very old and tricky maneuver the keyhole as well as the button switch. The staff was more than able to help and very patient but it was a nuisance overall.

The room was plenty big. The maid changed our towels and replenished everything daily. We were very comfortable with the neighborhood. Very walkable with good food and shopping nearby. The front desk personnel were very friendly and helpful. Breakfast was varied and delicious

The street was fairly noisy at night due to a bar and multiple restaurants nearby...but the AC worked great so we just shut the window. There were a lot of motorcycles always parked on the street, but a little caution made it fine

Great location, walking distance to attractions, shopping, bars and restaurants. Very clean room with good linen, tea/coffee, hairdryer. Loved the terrace area directly outside my room. Good breakfast options.

I was fine with the level of external noise but it may disturb others. You have to accept you are in a busy area with bar noise, music etc but this lessened at midnight, that’s the trade off for the location.

The breakfast room provided a decent little breakfast which I enjoyed. Good to have a toaster! Locations’ brilliant, extremely walkable to EVERYTHING! The elevator is teeny tiny 😀 so it was fun (maybe not if you had the mega size suitcase). All the staff is EXTREMELY professional, friendly and helpful. I had challenges with reaching another hotel with my phone and the front desk staff enabled me to use theirs.

The little stairs you had to walk up to roof top rooms were steep.

The location is of the hotel is very central. We walked to all of the archaeological sites we wanted to visit. The staff were very friendly and helpful and the breakfast was ample and excellent.

The street is very busy and on arrival there is really no place to stop the car and unload bags without blocking all of the traffic on the street. That's not the Hotel's fault, but don't plan on keeping a car with you when staying at this property.

Located in the very centre of Athens, in a walking distance to the most sights, and also very close to the Monastiraki metro station with 2 lines, one of which goes directly to the airport. There are lots of restaurants nearby. The staff was very kind, the rooms were completely clean, the breakfast was excellent, the view from the balcony was very nice. On the roof there's even a huge terrace.

On Thursday, pretty loud music was played on the street in the night, even at 1 AM, probably even longer. We were able to sleep though, but we were glad we left on Friday, because that would have probably been even worse. Also, the wifi speed in the rooms could be improved.