+ The hotel’s neo-Renaissance architecture is not only a stunning landmark but also offers a visually captivating place to stay, with a tastefully curated interior that perfectly complements its historic charm. + Located directly across from the Hungarian State Opera, it’s incredibly practical for those looking to watch the opera, or explore the cultural heart of Budapest (e.g., St. Stephen’s Basilica). + Rooms are clean, and guest requests are handled promptly and professionally. + Beds are extremely comfortable!

- The location isn't the most convenient for visiting the Hungarian Parliament Building or the Buda Castle District, with the former requiring 20 minutes and the latter 30 minutes on foot. - The hotel is on the pricey side, and the value for money is debatable, depending on your budget and expectations. - The all-day dining venue is unfortunately run by staff who lack hospitality skills, which diminishes the dining experience. - The concierge desk is OK but it does not meet the high standards one might expect from such a prestigious establishment.

We had an absolutely amazing stay. The hotel is spectacularly beautiful, and so fun to spend time in. Every member of the staff was welcoming and helpful. We adored our room – everything was so lovely and comfortable. We had great service and food at the restaurant for dinner one night and drinks on the terrace another night. The spa is extraordinary. One of the most gorgeous spaces we’ve ever experienced, and the service from the spa staff was exceptional. This was truly one of our best stays ever.

The power outlets are hard to find - located behind heavy drapes. We wish the hotel staff had pointed them out to us when they brought us to the room.

Great location, stylish room.

The room wasn’t clean. The first thing we saw as we opened the door was a hairpin on the floor, there were false eyelashes in the shower and by the sink, there were body lotion tracks on the floor, and a crumpled Kleenex under a cupboard. We complained at checkout and were promised compensation later when we were to get our luggage that we left for the day after staying one night. In the end we received no compensation.

Impressive looking hotel on a central main street, so excellent for seeing the city. Hotel room had some personality to it, making it a memorable stay. One of the best showers I've ever experienced in a hotel room - powerful and roomy!

There was music playing in the corridors throughout the day and this was loud enough to be heard in the room. We did mention this to the staff but I don't think they understood what we meant (English was limited) - they seemed to think we were talking about a live band elsewhere in the hotel.

Absolutely fantastic hotel - we stayed in the wonderful room and it was beautiful, great amount of space, comfy (massive) bed, everything is tech-integrated too so really simple. Lots of nice touches like motion sensors lights on night mode, electronic do not disturb buttons. The staff is incredibly friendly and helpful, and the spa area is beautiful with a good sized warm pool and steam room. Breakfast was good too, lots of good options on buffet and then you can order from a menu (all included if you have breakfast option) for fresh & hot as well. Location is great walking distance. Would definitely stay again!

Loved everything!

new hotel, everything is clean and beautiful.

The hotel has just opened, processes are not yet streamlined, occasionally something doesn’t work, the restaurant was closed, room service only until 9, numerous requests to restock the minibar were ignored. Things will probably improve in six months, but for now, it doesn’t match the stated price category.

Amazing experience a truly 5 star hotel !

Nothing.

The hotel building itself is beautiful and occupies a fantastic location opposite the Opera house with easy access to the subway and walking distance to all the main attractions. The hotel is extremely comfortable (one of the best beds we’ve ever slept in!!) and the spa facilities are great for a central city location. The staff are all very friendly and we had great service throughout our stay.

No complaints! We would love to stay again.

food is very good, especially the breakfast. the staffs are very nice, and there is very convenient location. Very beautiful birthday surprise.

The reception should pay more attention to updates on new situations such as guests need to chang rooms. The menu of breakfast is all the same for everyday, it is recommended to design several different menu options. The housekeeping staff could be more attentive.

Stunning hotel in a stunning building! The design of W really appreciates the old building adding still its own modern luxury twist on it. We had a beautiful room and really enjoyed ourselves. Spa is very pretty and relaxing. Sitting on the street front bar of the hotel while watching people passing by is very pleasant. The goulash was super delicious. Over all our stay was just the escape we wished it to be!

Nothing bad to say.