Hands down the most welcoming and heart warming hotel in Ubud. My husband and I stayed here for a few days as part of our travel in Indonesia and it set the bar very high for all other hotels. It was as though they welcomed us into their family home and looked after us very well. Service was outstanding from the moment we walked in. Eveyone greeted us everytime we came back "home". They are also knowledgeable about a lot of all the touristy and non touristy activities, which they took care of and planned. Food was also very good. Breakfast had a good selection and portions were generous. They also had afternoon snacks and tea. You have to try the jasmine green tea. I had no idea this is what real jasmin green tea tasted like. The tea was so good i managed to buy some off them as its only through their supplier. They have a menu of all the activities they can provide which was super helpful, all we had to do was put in a request and they planned and organised the rest. If you want to experience the wonderdul culture then this is the place for you, hospitality was exceptional. They have a shuttle bus thats super helpful that does does dropoff and pick up to local points. Location is also very ideal as you have many restaurants outside and the monkey forest is within 15 mins walk. To say the least, everywhere we went after coming here couldnt compare and we missed this hotel very much! We will be back! Thank you so much to Eka, Dian, Rasmini, and all the other wonderful staff at Sapodilla!

Nothing

First, fantastic welcoming. We were amazed on the hospitality. Room was big, clean, all main amenties you need. The reception personal were always keen to help, organizing trips, local shuttle car, fast communication - via WhatApp, check out - shower room plus change room, also using the facilities of the property after check out. Great room service, good options to choose from the breakfast. Close by (same owner) Japanese style restaurant with discount as hotel guest, good breakfast and nice view . You have all around you ! From ....many many restaurants to ...money change, pharmacies, 24h open supermarket, massages, points of interest (Tanal Lot is ...1.5 hours away by car, money forest ...15 min, rice terasses ...1 hour)

I would say only 2 small points (one of them obviously cannot be fixed) : 1. The area is very convinent to travel around (Monkey forest, rice terrase, etc,etc) but also could be noisy - not from the rooms but outside pool or on the breakfast . Again, this is the benefits of being close to main restaurants, shops. 2. (this can be fixed/discussed) -is that every morning the hotel personal tried to be very organized, cleaning the front of the alley near pool in front of the rooms but quite noisy brushes/brooms and sometimes goggleing at 7 AM - so in 2 ocasions I was waked up by the noises. Definetely something which can be improved.

Hotel staff treated us like their family member. My son was sick during his stay and the hotel staff drove us to the nearest hospital and stayed with us for two hours while we are being medically examined. Last day we were almost scammed by a local driver with unfair taxi rate and they quickly arranged their driver to pick us up from the waterfall and drive us to canggu. I would definitely recommend this hotel and would definitely stay there again next time we visit ubud. It will be our second home in ubud.

Nothing

Cleanliness Good value for money Friendly staff

Breakfast was served in our balcony the first day, and the plates were not taken until the next day.

One of the best places we've stayed in Bali so far. Service was great and very thoughtful. The breakfast is quite substantial and you can choose to have it in your room on your balcony/terrace table, which was great, we did so most of the mornings, but the restaurant for the breakfast is also quite nice. We wanted something that combined the feeling of a Bali villa but with the service of a hotel and this was just that! The whole place is small so there are not many other people around that you would bump into, the pool was most of the time for ourselves. Location is also perfect, on the road where you have all the cafes, stores and nice restaurants and very central in Ubud. The bedrooms are very spacious and beautiful. You get unlimited bottled water.

everything was good!

Sapodilla Ubud is a charming boutique hotel nestled in the heart of Ubud. The place offered us a tranquil retreat with exceptional service. The hotel is conveniently located within walking distance to popular attractions such as the Monkey Forest and various local restaurants. Our room was spacious, bed was comfortable, bathroom was huge, with a private balcony overlooking the lush gardens. The breakfast was delicious with a myriad of options. The dining areas and on-sight restaurants have great food options and the interiors are beautifully done. Finally, the staff was exceptional. They were very attentive and went above and beyond to ensure that guests have a memorable stay. The hotel's peaceful ambiance, combined with its proximity to the city's main points of interest, makes it an ideal choice for travelers seeking both relaxation and exploration.

The staff of the hotel are just amazingly professional!! Especially Eka and Rianti !! Can’t thank them enough for the service they provided to us . The cleanest hotel in Ubud I believe, because we changed many hotels in Ubud , but this one everything was just clean and perfect which is rare to find in Ubud The breakfast was served at room !! And it was so perfect!! Verity of choice American style or Indonesian style Free shuttle to any place in the Ubud center and they will also pick you up from any place from Ubud center !! That was awesome and helpful

Nothing

Beautiful accommodation in peaceful surroundings. The room is large, with a comfortable bed and great shower, and a lovely front porch overlooking the pool. The staff are exceptionally friendly and helpful; my laundry was collected and returned to my room on the same day. The included breakfast is outstanding, and the location is a near major Ubud attractions, bars and restaurants (I was happy to walk but there's a free shuttle if you prefer).

The wifi was a little unreliable, and it would be nice if they restocked the minibar without you having to ask. These are minor nitpicks though!

We had a great stay at Sapodilla! The hotel is in a perfect location, close to everything we wanted to explore. The rooms were spacious, comfortable, and well-kept. The staff were incredibly polite and went above and beyond to make our stay enjoyable — their service was truly excellent.

However, after swimming in the pool, I noticed that my blonde hair turned green, which was a bit disappointing. Also, while the breakfast was good, it could have been more varied and richer in options. Overall, it was a pleasant experience, but a few small improvements could make it even better.

The location was extraordinary, right is the center, 20 to 25 min walking from most important points in Ubud or picking up the shuttle of the hotel. Even being in the center, it is a calm area The staff is attentive and reactive. The breakfast is good. The driver Eri that was picking me up at the airport was very nice, polite, explaining everything that I asked about.

The "visit" of an animal in my room ... the type that is not pleasant. It is necessary renovations mainly in the walls that are between the bathroom and the bedroom. The airport transfer is more expensive booked through the hotel than through the booking.com or another taxi. Normal price 300K while hotel charge 500K.