The room was large and very comfortable with a lovely bathroom. Breakfast was very good indeed. Great location

Being asked to fill out my credit card details on the check in form including the security code. The receptionist said it would be shredded the following day. This policy needs to be ended. Not secure. It would influence my decision to return. The receptionist advised another guest who questioned this policy that this is the norm in Ireland. No it isn't. I have never been asked to do this before in a hotel.

Lovely staff throughout the hotel. Great selection on the menu and high-quality food in the restaurant. The bar area outside is expansive and whimsical, a lovely place to have a few drinks while the bar inside feels more mature, very cosy. Great location in the heart of Tralee.

The bathrooms in the lobby were quite a letdown. The women's had issues including missing locks on doors, broken soap dispensers, broken toilet roll holder, and empty toilet roll holder, meaning only 2 of the 5 toilets were even usable. 3 of the men's toilets had not been flushed, let alone cleaned. A poor reflection of the hygiene standards of the rest of the hotel, which were spotless. Rooms were simple and clean, but expect wear and tear.

We ate dinner and both breakfast at Benners - all the food was fantastic and the choice a vegetarian as well as for diabetics was good. A pleasant environment, not busy, a great local pub feel to it, although we were in the city centre. Excellent customer service from all staff, there were a couple of old hands, very experienced with people and they knew how to look after you, just a great experience. Parking was up a side road, no problem there. There is a great theme to Benners, they have a staggering amount of historical items in multiple places and displays around the hotel, well worth a visit just for this.

Nothing really, nothing worth noting

Amazing location right in city center, On-site restaurant was fun and lively, Staff was SO helpful and kind (the best staff we encountered during our 10 day trip), the building is lovely and the decor is great. Our room was small but comfortable, and the breakfast here was also our favorite of the trip!

The only issue we had was it was difficult to find parking (we did come during the "Rose of Tralee" festival weekend inadvertently though!) and in the evening the music and noise from nearby pubs was quite loud- so be sure to bring ear plugs!

The reception and bar were excellent.

The first time we opened the door the handle fell off, the reading light above my bed didn’t work, the grout round the bath was dirty, the hot water tap was dripping the whole time. Two days running the key card didn’t work and had to be reset. The breakfast left a lot to be desired but the meal at night was excellent. Breakfast was 10 euro whether you only has toast and coffee or you had everything . The beds were hard and pillows flat

Location, staff, room and breakfast were all good. No parking but the church next door offered low cost parking and you could park .25 KM down the street for free.

The restaurant at the hotel did not have food that appealed to us but if you like burgers, fish and chips and fried food, you might love it. Lots of other restaurants around to choose from.

Amazing location, walkable to everything in the cute town of Tralee. The gastropub downstairs serves great drinks and food. The staff was extremely a accommodating giving us a late check out.

Only minor complaint is we had to leave our window open for some air since it was a bit hot in the room and between the hours or 2-3:30am there was a lot of noise coming from the street as bar goers were making their way home. Something to be aware of but would still recommend the property.

The room was in an attic, quiet from 6 pm to 8 am (so great for sleeping) because is adjacent to a church bell tower silent in the night. Parking, though not on the property, is at the church and is free at night. The property has a good restaurant and is located in the heart of town. Breakfast is good and the staff very friendly.

Compared to similar solutions around Ireland the quality/price ratio is in my opinion unbalanced.

We had a delightful stay in this town center hotel. All staff were very friendly and professional. We discovered a lovely area at the back of hotel designed to look like an old street with various shops and nooks where you could explore and enjoy a quiet meal or drink....we thoroughly enjoyed that. Great ambiance and great food..

As a town center hotel, no car parking. But one available nearby for about 10 euro per night...

Room was comfortable; shower warm and powerful. Eleanor on reception was truly wonderful. A great source of information, she also gave us an extended check-out time as we were off doing Inch Beach parkrun at 09:30 on Saturday morning.

Had to have the window closed due to the 'Rose of Tralee' partying going on outside until the small hours. Without the window open, the room was very (too) warm.