Everything! The bed was extremely comfortable, the linen was luxurious, beautiful thick towels - we loved the turndown service every night. The staff were all so beautiful and friendly. We had a massage at the spa and thoroughly enjoyed it. The pool and spa were clean and a welcome relief from the heat. Breakfast was delicious and lots of choices on the menu. Great location close to everything. They even opened up breakfast early for us as we had an early tour. So very helpful and kind.

Absolutely nothing!

Great rooms, large and comfortable beds and a lounge area.

Tiny gymnasium only big enough for two people max. The swimming pool water was a an odd green color. The restaurant staff need more education. Toast rarely comes dry without butter or jam but we had to request it every morning of our seven day stay. It was a challenge eye to get soft boiled eggs - something one could expect easily done. Please serve hot food on hot plates.

This is the second time we have stayed, just love the location. Short walk to the beach and centrally located. Many restaurants to choose from, from your Warungs to 5 star restaurants. Cork restaurant that is part of Maison Aurelia has a great selection of meals to choose from. Our room was very comfortable, had everything we needed. Beds and pillows very comfortable. Love the pool here as it stays cool and never feels like bath water, like some other pools in Bali. Love the small touches like a note left in the evening to say what the following temperature for tomorrow will be and small cakes or biscuits left too. Staff are always friendly and most helpful. We would definitely stay here again.

Nothing to say here.

Everything about this hotel is great. Staff always greet with a smile and so helpful. Plenty of restaurants, cafes, supermarkets and shops just outside hotel door, although the restaurant on site is good, food, drink and staff. Beds are so comfortable. Well maintained and clean in rooms and communal areas. Swimming pool clean and always fresh towels available. Short 10min walk to beach where you can hire a sun bed for the day for approx £2.50. Would highly recommend.

Only small thing but hotel swimming pool didn’t get afternoon sun. Only a short walk to beach so this didn’t affect us too much.

Maison Aurelia is brilliant! Room setup worked very well for us with young children, a central lounge so we could close off when the kids were asleep. Beds are comfortable. AC works well. Bathrooms are compact and could be cleaned a bit better / upgraded but are OK Cork restaurant is very convenient and good food wise - perfect for the kids and us when we couldn’t get out in the evening. Their wine selection is amazing - live music Monday to Thursday from 7-10pm, we could have a glass of wine and listen to the music from our balcony. Location is very handy with money exchange, souvenirs, grocery shops, pharmacy, and a short walk to the beach. Adult Bicycles available for free to use Very good coffee shops on the way (Lillian, bread basket and kopi coffee very good) Spa on site is very good too and we were happy to pay for the convenience of it all. Many spas also very close to the hotel Staff are extremely helpful, they couldn’t do enough to help us. It was such a smooth experience that we are in fact going back to stay there again! Don’t think twice about booking here

We stayed for 4 nights at the Maison Aurelia Sanur. The Hotel was very cleaned and the bed was large and very comfortable. All the staff were very friendly and helpful all the time. The hotel had both a buffet and set menu option and was very good. A lovely pool area with a separate jacuzzi. The location was very good and right in the middle of Sanur and probably a 12 to 15 mins walk to the beach promenade through one of the access lanes. A good selection of restaurants and bars all around. Our room was large with a balcony on the third floor facing across Sanur town. The hotel also had a separate Restaurant/Bar called "Cork".

Everything met our expectation

very nicely appointed and comfortable room at a good price. Very nice breakfast included in our deal. Smaller hotel with nice pool, though often in the shade. This was appreciated after being out in the Bali heat! Cork restaurant and bar is part of the space but you can't charge back to rooms (do get a discount). This was also very nicely appointed with a good menu and drink selection. All staff in hotel and Cork were great. The hotel is situated on the main shopping road of Sanur and 5min walk to the beach. All in all, a great option for a cost-effective getaway in Sanur.

possibly a bigger pool in more sunshine. But it was just right for the size of the hotel and a cool oasis from the heat. So its not like that we didn't like it, just make sure you're happy with that before you book (this isn't a massive hotel with a number of pools etc.)

Very clean and comfortable hotel close to the beaches and lots of shops & eating places. The staff were excellent - looked super smart & very helpful & polite. There were lovely touches also such as sweet treats left in the room each evening! Our room was large and comfortable with good air conditioning to keep the room cool. Breakfast was also excellent - a buffet to choose from with a wide variety of fruits, cereals & pastries with a good selection of cooked options made to order. We thoroughly enjoyed our stay in the Maison Aurelia and would recommend!

Nothing - it was perfect for us!

My first day in Bali was unforgettable, thanks to my stay at Maison. Among the three hotels I experienced during my trip, Maison truly stood out as the best. The environment, service, and staff attitude were exceptional—I was beyond amazed. A special mention goes to the bed: I usually struggle to sleep well in hotels, but Maison's bed was perfect for me. I had a wonderfully restful night, making it even harder to leave. I genuinely regretted booking just one night there.

The experience was close to perfect, but there was one issue that bothered us. After returning from breakfast, shortly before check-out, we discovered that someone (possibly a staff member) had accessed our room and left the door ajar, despite the "Do Not Disturb" sign being switched on. Thankfully, nothing was missing, but this is a serious concern that the hotel should address. Unfortunately, we forgot to report it at reception during check-out.

This small boutique hotel is charming. The rooms are lovely (I had a two-bedroom suite and would highly recommend it if you are looking for larger accommodation). The location is great, right, in the centre of everything and just a short stroll down a lane to the beach. The bed was the most comfortable I have slept in. The pool area is great and with very few guests using the facilities (easy to get a pool cabana to yourself at any time of the day).

A person I was travelling with had to change rooms because of late night noise from Hotel 101 next door. The staff were accommodating and understanding and he was moved to a room in a different wing.