Everything was great from the beginning. Mr. Yusuf at the reception was amazing. I'm sure all the staff are great too but he was the one handling my check in. We arrived at 9am and he arranged an early check in for us which was perfect because we had a long night of traveling. He was very professional and explained that early check in is not guaranteed but he will arrange it if the room is available and thankfully it was! We took a room with sea view and the view was amazing! I used to live in Istanbul a few years back and my place was next to the hotel so I know the area very well and it was very emotional to be back there! A lot of green spaces around the hotel and it's very calming and relaxing. There's also a tram station nearby and a bus station which connects you to the rest of Istanbul but public transportation can get very crowded so the hotel has free shuttles to Taksim and Eminonu and they can order a taxi for you if needed. The food and breakfast was great. The room was spacious and very quite. The bathroom had all amenities for sure, but really the best part is the staff, they're always available with a big smile on their faces, for me this is very important and they were all excellent in that regard. Ms. Zeynep, the guests manager, is always in close reach and she welcomes you with a message and asks to meet you in person if you have time. Really a great staff and hopefully they always keep up the good service. Overall, a great stay and would totally recommend the hotel. Just be careful with location if it's your first time in Istanbul, you're not going to be in walking distance to the major attractions, but in my opinion, the golden horn has so many beautiful attractions and history that isn't as famous as Hagia Sophia for example, but it's just as impressive. Do a little bit of research before you come and I assure you, you will love the area!

Absolutely nothing!

The hotel is well maintained according to international standards. Good rooms and room services. Free shuttle services to the iconic shopping and eating streets in istanbul. A huge shoutout to the amazing concierge manager- Mr. EREN BARAN. Never seen a responsible and extremely helpful concierge manager like him in any hotel. He arranged our trips and tailored it according to our convenience. He was always in touch and there for any queries we had at any time. The front desk was amazing and extremely helpful. Breakfast was good maybe if the items could be changed every few days. Arca restuarant is a must try for their speciality grills. Special thanks to all the waiters and Ms. Daisy at culinary art for her smile every morning. Mr. Fatih, at Arca restuarant for his exceptional service- a quite receptive young man and very quick service. Last but not the least, room service and cleanliess are on point. Rooms were cleaned and sheets were changed everyday. We had the sweetest man Mr. Osman who cleaned our rooms every single day and helped us with anything we needed.

The hotel could provide money exchange like many other international hotels that cater mostly to international customers. Alternatively an ATM machine could be provided. Hotel does not have any supermarkets or eateries near by or walking distance. Although metro is the cheapest mode of transport, it isnt close to the hotel. Uber is the main mode of transport and in peak hours it can be challenge to find an uber. Therefore, your day has to be planned.

We recently had the pleasure of staying at Mövenpick Golden Horn, and it exceeded all our expectations. We were already excited for our stay due to the photos shared when booking, however was blown away by the reality of the hotel. From the moment we arrived, we were greeted with warm smiles and friendly service. The staff truly went above and beyond in making us feel welcome and taken care of. The room was spacious, modern, immaculately clean and equipped with all the modern amenities we could need. The bed was large and incredibly comfortable. The on-site restaurant served delicious food, with a wide variety of options for breakfast, lunch, and dinner. Breakfast buffet was superb with wonderful service and multiple options on what to eat. The restaurant on the 10th floor served authentic Turkish cuisine with a stunning panoramic view of the Golden horn in Eyüp. Location-wise, Mövenpick is perfect - central enough to easily explore the main attractions, yet tucked away enough to enjoy peace and tranquillity. Roughly around a 15 minute walk to Pierre Loti cable cars, small square with various restaurants, a tram on the opposite side of the road (with links into Eminönü where you can visit landmarks like Hagia Sofia, The Blue Mosque and Grand Bazaar) Whether you’re in town for business or leisure, this hotel offers the ideal balance of comfort, luxury, and convenience. Overall our stay was nothing short of perfect and we were genuinely devastated when having to leave the hotel and its staff who genuinely went above in beyond in making our stay unforgettable. We can't wait to return to the hotel again soon and would HIGHLY recommend this hotel for anyone seeking a luxurious and memorable experience! Thank you to everyone at the hotel who made it perfect.

We did not like that we had to leave when our holiday came to an end and wished we had booked for a longer period of time as it's one of the best hotels we have had the pleasure of visiting.

I had a wonderful stay at this hotel. The bed was very comfortable, ensuring a great night's sleep. The staff were exceptional – not only were they friendly and attentive, but they also spoke excellent English, which made communication effortless. The location is another highlight; it's conveniently situated in a quiet area with a lovely view, away from the hustle and bustle. I highly recommend this hotel for a relaxing and pleasant experience.

However, the walls were not soundproof, which was a bit disappointing. You could hear people walking, chatting in the hallway, and even phones ringing, which disrupted the otherwise peaceful ambiance.

The room service was annoying more than 4 times trying to enter the room while I was sleeping inside

I liked how friendly and accommodating the staff were. If I needed something they took care of me. Erin who helped us find tours was also very helpful. We loved the cafe as well. All staff were polite, from the front desk to the cleaning staff.

The amenities were a bit messed up, my blow dryer caught on fire. The cord was already somewhat broken when we arrived, and the lamp to the writing desk was broken as well. Other than that the stay was great. It was just those two things.

The staff were exceptionally cooperative and welcoming, making the stay pleasant. The visit was in conjunction with our anniversary, and the hotel team was very attentive to the requested preparations. Special thanks to Ece Demirel for helping with this matter.

The facility shows signs of aging and could benefit from better maintenance, particularly in the bathroom areas (toilet floor, shower walls, and corners, sink sides, and corners). The air conditioning was fair, but not cooling the room sufficiently. Additionally, despite the proximity to a tram station and the availability of a free shuttle service, the location is not particularly convenient.

Overall, it was a good experience. The room was clean and bed was also comfortable.

We requested the hotel to book a Taxi for the airport. I am not sure whether the hotel has a collaboration with that cab company or the hotel admin called a random guy. The cab driver was so careless and used his phone throughout the journey.It was a dangerous and risky ride for us.we really got scared. The hotel authorities should talk to cab company about it. Their drivers are playing with their and other people's lives.

"I had an amazing experience with the hotel staff! They were exceptionally friendly, welcoming, and helpful. Additionally, the breakfast options were diverse and fantastic, and the views from both the room and the restaurant were breathtaking. The hotel's location was also conveniently close to many popular tourist spots. Overall, it was an exceptional stay!"

1) The restaurant needs to be more spacious and offer additional facilities to accommodate the large number of hotel residents. For instance, every morning, there are long queues near the only available coffee machine. 2) The housekeeping staff provides the residents with two small water bottles daily, regardless of whether they have one or two occupants in the room. This amount of water is not enough for both drinking and making hot drinks. Alternatively, residents can purchase water from the minibar at an additional cost.

From the start the staff were wonderful. The room they gave us had a partial, but gorgeous, view of the water. The room itself, is spacious and very comfortable. The bathroom too. We rented a car so the free parking and valet service was a major plus. Another major perk is the area is mostly flat, so walking to areas around would be easier than other hilly areas in Istanbul. There is a waterfront park across the road, lovely to walk through and sit at. There are also a few highly rated restaurants in the Park - nice option for lunch/dinner close by.

The location is a little secluded from the hustle and bustle of the city for anyone looking to be immersed amidst city life. I would check public transport accessibility - I didn't depend on this, but didn't notice metro stations close-by and it's location would mean a lot of taxis. Local amenities weren't the best. No major amenities shops near by.