Such a beautiful place and in a great location - like being a guest at someone’s grand home. Staff were exceptional- Roberta, Alessandro and Martin made me feel welcome and were full of great suggestions and support. And the breakfast (with homemade goodies by Alessandro) was sensational.

Nothing - although I did misread the information and thought there was dinner option at the hotel which I like as a solo traveler. However Roberta and Martin recommended friendly alternatives near by so no problem

Our room was spacious. The breakfast buffet is delicious and filling. There were always several new offerings at the breakfast buffet each morning. We like the location in the university district because it gives us a different perspective and a different vibe. We enjoyed being surrounded by young people, and not being only with tourists. Most importantly, the staff and service are exemplary! Martin and Roberta were so helpful with restaurant reservations and ordering us taxis when needed.

We had a fantastic four nights at Casa Bertagni and could not fault a thing. The house itself is amazing, with lovely furnishings and artwork, and a few quirky touches to keep it interesting. The team is excellent and the room comfy and perfect, and breakfasts home-made and just delicious. The location is perfect for exploring Bologna, while being also quiet. Roberta and Martin were extremely helpful with everything we needed.

Nothing we didn’t like

Such lovely and helpful staff (especially Martin and Roberta) who assisted with booking travel for to our next destination and gave great restaurant recommendations, the location was great (literally two minutes away from the National Art Gallery of Bologna and a simple and straightforward walk to the main square) and we felt safe in the surrounding areas which was NOT crowded/busy/noisy in the evenings (which is not always the case if you stay right in the centre). Bathroom and room were very clean and the bed was comfortable. The breakfast was delicious with several options, prepared by the lovely Manuela who was also extremely welcoming.

TV a little small but not really a negative, just a preference!

Excellent location very beautiful building and historically interesting, good charging point, very comfortable big bed, lovely hostess and owner. Difficult to drive to as the access road suggested had been dug up so we had to use Sat Nav in the end which we had been advised not to! Traffic in and around Bologna is horrendous, would advise arriving by train! Would love to come again either in a smaller car or on foot/by train.

Nothing, maybe milk for the coffee/tea in the room fridge

Comfortable hotel in a small palazzo in the university district. There is a well appointed sitting room for guests and the breakfast is homemade. Martin couldn’t have been more welcoming and looked after us well.

The lighting in the hallways would be improved by some bright LED lighting. There were a few small maintenance issues with the room that I’m sure were addressed after we checked out.

We have stayed at the Casa bertagni many times. We return because the property is so lovely and the owner, Guido is so welcoming. This is a beautiful old home tastefully and interestingly updated for comfort and visual appeal. The rooms are large and well designed, the breakfast is varied and reflective of the care put into every aspect of staying here. It is in a quiet area of the city and an easy walk to the center. If you like to walk it is a 10-15 minute walk to the central train station to catch the train for day trips to the surrounding towns. We recommend it highly!

The individuality, the curation of the rooms, the warm welcome we received from Roberta. The breakfast!

Whilst we only used the AC unit once during our stay we’d be worried about the summer. We had to keep our windows closed due to outside disturbances at night and the AC unit was ineffective.

Great personal attention from the staff which made it an unique experience. We celebrated the birthday of my wife and they surprised her on arrival with a small lunch prepared in their garden. That attention to details makes a difference.

Lack of sufficient outdoor space to sit outside.

The spaces were beautifully and uniquely appointed. Our room was very comfortable and nicely decorated. The two people we dealt with - the owner and one other - were lovely and very helpful. We felt very welcome!

We felt uncomfortable that we could not reach anyone a few times during our stay when we had questions and leading up to our stay the communication was not consistent. Not having the confidence that we could reach someone should we have a problem like a lost key was a concern that might keep us from staying there again. Otherwise, it was an amazing spot!