The accommodation was always clean and tidy, and we were able to park for free near the property. What we particularly liked was that we could have breakfast at the café below the accommodation, so we didn’t have to go down from the mountain. The receptionists were very helpful.

The reception was not in the accommodation building but in the basement of another hotel, and we had a harder time finding it at first. What was also a bit inconvenient for us was that there wasn’t even a small fridge in the room, so in the intense heat, we had some food that we had to throw away.

The room was clean and comfortable and the bathroom was large - half the size of the room :). It had all the amenities expected of a hotel. The reception is at Hotel La Torre - 10 m up the street - where you can also have breakfast for a separate fee. The breakfast was a great experience - quiet, elegant atmosphere, views of the valley and good buffet selection. Staff was welcoming, polite and offered good suggestions on places to eat.

The fan was not working and we had to keep the window open at night. The room we got was at the last level and faced the main street, which was noisy (although the village is remote from the lake). Motorcycles were particularly bothering. Also, the caffe Michelina downstairs opens at 5.30 a.m. and they start with loading stuff in trucks - so it's also noisy. If you could keep the window closed it would not be as bad - they have windows with pretty good insulation.

Nice. Very clean. Big bed. Great working hours, about 5 am - 9 pm. Friendly staff. Good location if you're going to hike in the surroundings and only need a shelter for nightfall.

But in general, the location is not the best. There is no grocery store somewhere nearby. And many places are closed during non-season periods. If you don't have a car it's a problem. Almost 5 km to the Como Lake. I wasn't happy with the buses. And coffee with pastry only for breakfast is a quite poor option for a person who is going to spend the whole day in the mountains :) But again, maybe during the season time, this situation is completely different.

I liked everything about the property, very clean and comfy.

The only thing I didn't like is that when you get there, there's a sign of the property but there's no one to recept us, so when we went to the coffe shop of the hotel itself, which is under the sign, they didn't even know how to speak English to tell us where to go check in. After we found out that we had to go to the hotel next door to check in, the staff was very polite and receptive, except for one lady who was super rude when answering a simple question about the breakfast we had, I believe she is not very open to foreigners, since when asked about where we could have a more complete breakfast, she was very rude in the answer, unnecessarily yelling saying that we were not going to find American coffee there because we were in Italy (I think it was the owner).

We drove from Switzerland to Italy, and spent one night in a hotel. Beautiful and spacious rooms, including a huge bathroom. The hotel staff was very helpful and professional, including the most beautiful receptionist in all of northern Italy and southern Switzerland. We will definitely be back in the summer.

The property is very close to the bus stop, room was cleaned thoroughly on a daily basis, stuff is very kind and helpful. Nice surroundings.

We awfully missed a fridge.

The rooms were very clean. The small terrace is quite a bonus! Staff were friendly and the bar downstairs had nice coffee.

Checkin counter was inside the hotel next door. No kettle in the room. Location may be bit of far but buses are on time. Bus stop just outside ( we actually had no issues on the location).

Nice clean and comfortable room. the staff at the café which is on the ground floor is very warm and welcoming please note; there is no lift in the building, and a car is recommended to access the property easily from Lake Como (the closest town on Lake Como is Argegno), which is a 10-12 minute drive from the property. There is a free car park right next to the property in the month of May we were always able to find 2-3 parking spots empty.

Great value for money, particularly for Lake Como. Mountain village with picturesque mountain scenery and manager and staff exceptionally friendly, helpful and informative, who were very kind in placing us in a nice quiet room at the rear of the hotel. Coffee in the cafe downstairs was well priced and very convenient.

An electric jug would have been helpful.

great room, very clean with a lot of space for one or two people. it has a bar/cafe in the ground floor where you can buy anything. view is nice but nothing to fancy. area is pretty quite and the nature is amazing

it is not in one of the Mai villages so if you do not have car you will need to take an extra bus to go there. do not try to walk there the road is too busy. it is only 10 min from argegno by bus and probably 5 by car. the busses are not very reliable though. try to by on the bus stop earlier in any case.