Loved the quintessential Lake Como experience having a huge terrace right on the water in a quiet quaint town close to all tourist towns and attractions.Hotel was modern and chic with all amenities and wonderful service! So many nice touches. Extra money for large terrace was well worth the money! Sunset boat tour was perfect. We stayed in Bellagio as well and extremely happy we stayed at this hotel. It made our trip! Breakfast was best we’ve ever had at a hotel. Staff was extremely helpful to organize outings and make suggestions. Both restaurants were delicious. Would highly recommend this hotel! Quick ferry ride to Bellagio and drive to Tremezzo and famous villas.

The location of MUSA is stunning and I loved the fact that it is a small, boutique style hotel rather than a big chain hotel. The staff were all really friendly and helpful, especially bringing extra pillows and towels to our room upon request. The food was great and the pool area was nice. Overall, we really enjoyed our stay.

I didn’t realise that MUSA is an hour and a half drive from Milan Linate airport, this cut down our time for relaxation on the last day as we had to drive back to the airport. I was very disappointed to have our spa treatments cancelled because the therapist was not on site and got stuck in traffic, delaying him for 45 minutes. There was no time for us to reschedule this and I felt disappointed in the way this was handled.

The level of details about the room, the extreme care of the staff, the food quality m, the hospitality the showed and the feeling that you get that you are the most important thing to them!

The area is not walk friendly but this is for the whole area as it stationed on the side of the mountain

Our stay at MUSA Lago di Como was absolutely outstanding. The location is breathtaking — right on the lake, with stunning views and a serene atmosphere that made every moment special. The service was truly exceptional, attentive yet discreet, and every member of the team made us feel warmly welcomed. Everything from the design of the property to the food and overall experience exceeded our expectations. We enjoyed our stay so much and can’t wait to come back — a perfect Lake Como escape.

We really loved our stay at Musa Lago di Como. The location of the hotel is excellent if you want to take a swim and it’s only a short walk from some great restaurants and cafes. The bar and restaurant at the hotel are fantastic, we dined there frequently and had consistent great meals. The service is exceptional too, all staff are very helpful and responsive to requests, they all really helped make it a memorable stay. I would definitely like to return for a future stay.

I had a wonderful stay at this hotel! The hospitality and warm welcome were exceptional from the moment I arrived. The service was excellent, and every staff member was friendly and professional. A special thanks to Nicola at the reception for her genuine smile, kindness, and outstanding assistance — she truly made the experience even better. Highly recommend this hotel for anyone looking for comfort, great service, and welcoming people!

I must say, I’ve stayed at many many resorts but the service at this spot tops just about all of them. This modern luxury boutique hotel set directly on the water of lake Como deserves 5 plus stars. The atmosphere is superb. Breakfast is served in a room with full glass doors overlooking the lake. You feel as if you are on a boat. The food comes from the Michelin star kitchen. The truffle toast is a must. The location is central and if you like to drive the parking is included. The concierge is extremely helpful in planning your itinerary offering many different options. We had one of our best trips ever. Thanks so much to all of the pleasant staff. Stay here for an amazing experience!

Narrow roads in lake como

It’s an elegant small villa, with modern rooms and white marble bathrooms with balconies overlooking the lake. The staff was very kind and attentive. The hotel has its own pier on the lake and it’s very easy to get on a boat and explore the lake and visit the villages. With only a few guests, it’s a rather relaxing affair. On check-in and check-out they offered us many treats, like Prosecco, fresh fruits and dolci and pasta and bottles of water for the road.

Breakfast was not included in the rate.

Musa is a beautiful hotel, in a beautiful neighbourhood with wonderful views of the lake. Service and food is fantastic and beautifully presented but also delicious, it felt like a true gastronomic Michelin experience dining here. Easy to walk alongside the lake and walk into Sala Comancina from the hotel (we also visited Le Tout Paris on a few occasions - a brilliant restaurant and wine bar just a few doors down, by the way) Loved the heated pool with views of the lake, and outdoor gym. The whole concept behind Musa is fantastic, fascinating to learn more about their “Muses” in the rooms and drinks menu. So many special little touches including turndown cookies every night, and lovely pasta and cologne as a departure gift. Would definitely recommend staying here.

No baby changing facilities (though have not seen any in Lake Como in general!) and very expensive to get a cot for the room (60 euros a night!) so had to bring our own. also was not informed about the hotel lift until we noticed another couple with a buggy using this on our final day, so were lugging our pram and baby items up and down the stairs every day (a good workout though)

We liked the hotel itself (the location is incredible), although the overall soundproofing isn’t very good.

While the reception service and the advice provided were excellent, and the staff in general was very kind, the disappointment came from the lack of organization within the breakfast team — repeated mistakes and forgotten orders. Everyone is very friendly, but there's a serious lack of efficiency.