Location is up on the lake but with the ferry system you can get anywhere for a day trip even visiting multiple cities in a day. Staff and food at the restaurant was exceptional. You are a little trapped btw after 7pm since the ferries stop and bus service is sparse past then but you are left with essentially 3 restaurants. The hotel restaurant is so good though I just tried everything there.

Be nice if there was a full size shower in my room. Be nice if my room could see more outside but I knew it was a room with a few compromises. Also be nice if there was power at the desk but I just strung a cable across the room. Overall great stay.

This was one of the most beautiful hotels and locations I’ve stayed in. The town of Lenno was quiet and charming, the location next to the ferry was perfect, and the hotel was very close to Villa Del Balbianello where we had our wedding. The hotel had amazing and friendly customer service. I had been in contact with them for over a year prior to our wedding and they were so kind and helpful. Our room was stunning, with beautiful views of the lake. The photos I have of getting ready in the hotel are beautiful and it was the perfect place to have our wedding dinner. I am so happy I chose Hotel Lenno and it will have a special place in my heart for the rest of my life. I hope to come back and relive my amazing stay many more times!

Location and ease of access to ferry was exceptional. Lenno in general is a beautiful town and we loved staying there. The rooms were also very spacious and had a great view.

There were very less food options and none of them were relevant to us. We were looking for vegetarian or chicken options and there were absolutely none. The AC / heater was too warm and there was too much suffocation in the room. Any adjustments we were trying to do, seemed like it was just for show and no change actually happened. When we contacted reception they said they cannot do much as cooling is not allowed and only heating is or something.

The staff was exemplary, and were fluent in English as well as Italian. I particularly appreciated their patience in explaining the ferry schedule. The breakfast buffet was very good. The room was spacious and clean. The location was exceptionally convenient for using the ferry, and I enjoyed shopping at the local vendors.

The room was not the most comfortable for me. I found it to be too warm (late April), and the heating system kept turning back on after I had shut it off. The air conditionaling system was not yet operational for the summer. Opening the window was not a quiet option, as my room overlooked the hotel entrance and the ferry loading/unloading area. The bed was also not the most comfortable, as it was quite hard compared to other beds I had slept in. It may be entirely acceptable at a different time of year or outdoor temperature.

Everything from start to finish, the staff, especially one of the family owners Giacomo who went way above and beyond to take care of my hire car tyre puncture on our 1st day there, while we continued our holiday. This is clearly a very, very well maintained hotel with high standards. Big room, big bed, big ensuite, pool, balcony with lakeside view. 24 hr staff available, bar, private car park available. The setting is stunning, the staff so friendly and helpful, the restaurant was a wonderful experience as we sat outside beside the lake. There is a ferry stop right beside the hotel and a bus stop at the top of the hill with regular buses up and down the lake, to Como as well, which we used once. You can pay by card or cash on the bus. There are 5 or 6 bars and restaurants along the lakeside in Lenno all within a short walk from the hotel, we tried 2 of them, both excellent. Ferry to Bellagio, a must visit, and Varenna, also a must see...make sure you walk along the lakeside pathway in Varrena to all the shops, cafes etc. and sample the ice cream. Bellagio is bigger with lots of shops, cafes, bars and restaurants. Will definitely return. And for Giacomo, thank you and... Forza Viola!

Everything was amazing.

This hotel feels like something out of a fairy tale. Absolutely stunning, it's full of character with photos of the owner's grandfather and his family, who opened the hotel in 1903. Recently renovated, the bedrooms and bathrooms are spacious and modern. The hotel offers a great selection for breakfast and has a bar and restaurant. The staff are always friendly and courteous. The lake is right at the hotel's doorstep, with a beautiful walkway along the shore. The dock, where you can catch a ferry to other towns, is just 20 yards from the entrance. Located in Lenno, a picturesque and relaxed town, the hotel is near Villa del Balbianello, which offers stunning views of the lake and lush, rolling mountains. Thank you to all the staff for making our holiday special. We will definitely come again.

Modernising the interior of the elevator would create a great first impression when checking in and heading to your room.

We stayed here one night with our dogs. The hotel is located on the beautiful promenade of lake como and near several restaurants and bars. It is a very beautiful place that catches the vibe of the area. The staff was very friendly and even spoke german with us! Coming here by car and parking was very easy, the dogs were greeted in a friendly way, and we enjoyed the quiet, but lively place very much. In just 2 minutes walk, one can go swimming in the lake, enjoy the sunrise over the mountains, or have a light lunch with lakeview. <3

The windows in the roof allow no view over the beautiful area, unfortunately. Also the breakfast room is in tha back, where one can see nothing of the lake or mountains. That was a pity!

Amazing location!! Clean rooms and very good breakfast- the freshly squeezed orange juice was my favourite!

Wifi was unreliable to complete my work on.

The staff, the food and the room we got were wonderful. All the areas were clean, with easy access. The bathroom was outstanding and having the loft we could open the Velux windows to enjoy the air. We had dinner and breakfast during our stay, both of which were beyond perfect. I want to congratulate all the staff for being so friendly and making our stay feel special. We will definitely return one day.

Not much really, I can hardly find any flaws. If I had to be a little picky, the bed felt a bit too firm, but that is personal preference. The quality of everything was excellent.

Hotel is in perfect location near the lake next to ferry stop. Room was very clean and tidy. There was electric towel heater so we could dry clothes. Breakfast was "english" breakfast style + some desserts. The coffee was served individually by the waiter and was very good taste. The restaurant of the hotel was also very good. Meals were tasty and fresh. Room was good soundproof. In general guests at the hotel are really well behaved so you could calmly enjoy your stay.

The furniture in the room was a bit worn but that was not a problem.