Location, less than 10 minutes via shuttle from the airport. Large comfortable room. Great shower and water pressure. Swimming pool available. Great selection of foods at the buffet breakfast.

Poor wifi connection in the room. Room was not sound proof. I could hear conversations in the hallway and lots of noise from other rooms.

The spacious room, the comfy and clean beds and the shuttle service after check out. The value for money given that they accommodated us as we booked between 23:00 - 24:00 on the day itself.

Breakfast was too expensive for the variety that is given. Even though they provided 2 big towels, we think it is not enough as they only provided one hand towel for two people and no bath mat towel so it can get slippery when you get out of the shower. We had to take a taxi going there late evening as the shuttle service does not cater beyond 22:00.

Cleanliness, structure and location

The shuttle service from the airport stopped at 22.30, which seems very early considering the traffic of passenger in the summer months.. should run until midnight in high season

With an early flight the location of this hotel was great. We had a hire car so were able to drop it off prior to our flight with little traffic congestion. Located a short walk to a local supermarket, chemist, shops and restaurants were close by. Room was a good size and bed was comfortable. It was standard for an airport hotel.

We were told there was parking on site but we had to pay for it as the "free" spaces were all taken up. The pool was not working due to maintenance. Hotel restaurant was expensive so we chose to eat off site. Hotel needs a little TLC but overall was pretty good.

Even though I travel to Rome a lot, it was very hard to research an airport hotel for an early flight. In fact, I originally reserved an AirBnb, but last minute changed to this. It ended up being the right choice. While not directly at the airport, the SIT bus takes one more stop that is right next to the hotel. It is on the main strip with restaurants, but also has its own facilities, including a well-maintained pool. Convenient shuttle services to the airport.

The pool staff should enforce rules about people playing their phones without headphones by the pool. The hotel has made the effort to curate nice relaxing music for the poolside experience, and other guests should not have to intervene themselves when cretinous guests can't respect that!

Our room was nice, good size, seemed to have been recently refurbished, the bed was excellent. Helpful staff, good breakfast comfortable room. Location to the airport was excellent and the shuttle service was great. Also, there was a grocery store and pharmacy nearby as well as a barber, a few shops and restaurants. The people working in the hotel restaurant were excellent.

The drapes in our room did not work at all, quite difficult to slide back and forth and staff could not fix them. Only one of the four treadmills in the gym worked and staff could not fix them. There were other less important things around the place that were in need of repair.

Despite being so close to the airport, this hotel felt like a little resort escape. The atmosphere was relaxed, the pool was inviting, and breakfast was truly a treat – generous, fresh, and beautifully served. Our room was cozy and comfortable, and we genuinely felt like we wanted to stay longer. In fact, we did — we came back for a second stay during our trip because we enjoyed it that much! A fun, easy-going hotel that makes you feel like you're on vacation the moment you arrive. Highly recommended for anyone looking for comfort, convenience, and a touch of joy.

Nothing

I love that everyone spoke English. Yes, I could have spoken Italian, and I did a few times, but this was great. I loved the bed and the shower. I loved the breakfast. I loved the porter helping with my bags - he came out to the car to help. I loved how everyone - everyone - was helpful.

My toilet had a dirty line around the top of the bowl. If the cleaners use a bleach-based cleaner in the toilet under the rim, it will clean it straight away. They won't even need to scrub it. When you stand near the bathroom door, you can see it. Also, the cleaners need to check the shower liquid. You offer liquid soap in the shower, mine was empty.

The location, the restaurant and food, the helpfulness of the staff in reception and in the bar and restaurant.

The shuttle bus from the airport was not clearly marked. Other buses obscured the correct place to wait. A sign would be helpful, rather than just a road marking. The room showed signs of previous occupants. Dust and hair were evident, especially under the bed and in the bathroom. My friend’s bathroom had a lot of hair in the drain of the shower which had to be pulled out to allow the drainage of water.

Had early flight out of FCO to US and needed to stay nearby overnight, Mercure offered easy airport pickup via van as well as drop off in the morning. Staff friendly, explained everything we needed to know upon checkin, check out gal in the am very pleasant. Clean, nicely newly remodeled room.

We were put in a room that overlooked the big garbage bins and laundry truck facilities, meaning, around 11pm workers were outside loudly transporting tall carts of dirty laundry up a platform into a truck. Went on for at least half an hour. And of course there was airplane noise to be expected. Then a few rooms down there were dogs barking. No fault of the hotel but annoying. I would still stay there again only request a room that does not overlook the area where the night workings of the hotel occur.