Very centrally located with good breakfast and comfy beds. Really, all you need for an stay in Florence

Wifi did not reach good in our room. If you are a foreigner with no access to data, this would be a problem. Also, the coffee is not good either. However, staff, location and food really balance things to positive

Hotel Palazzo Orgnissanti worked really well for us. Comfortable, quiet, exceptionally clean, friendly and welcoming staff, great breakfast with lots of options, including scrambled egg and bacon as well as fresh fruits, cereals, yoghurts, cold meats, cheeses, toast, various kinds of croissant and fabulous coffee. The staff were happy for us to take a table in the dining / lobby area and eat our take-away pizzas and drink our own wine! 5 minutes walk from the tram stop outside the main station. About 10 minutes from El Duomo - a nice walk if you take the route by the river

Our rooms, whilst clean and attractive, were perhaps a little smaller than would be ideal and storage for clothing was limited. There was no tea / coffee-making facility. To be honest these are minor issues, especially as this hotel was more affordable than many.

Short walk from train station, and not too far from Duomo etc. Good location. Friendly staff. Nice gluten free options for breakfast (basket with cereal, bread, cookies). Clean and nice setting. Possible for pre-check in by mobile. It made the check in upon arrival really fast. Also fast check out.

My room was facing the street, and it was quite noisy, could not sleep with windows open. Room was really hot at first but when keeping the curtains closed during days and window open in evening, it cooled off, so not really an issue after the first day. Pillows were a bit uncomfortable.

Location, Breakfast, Room size, modern

No complaints

Typical traditional Italian hotel with pleasant rooms. Breakfast room was nicely done and plenty of choice for breakfast. Staff were extremely helpful and do deserve a special mention. Hotel was only a five/ten minute walk from the main railway station so location was great.

Room was a little warm - not sure if fitted with air conditioning but could have done with it being useable if it was.

I stayed at this hotel with my parents about 15 years ago and booked it out of familiarity. It is as I remembered, they have kept their standards well! Really lovely location, close to the station, clean, nice breakfast and friendly staff. A great place to stay if you want a base and plan to explore a lot.

A small walk from the train station, friendly staff, good breakfast and a nice stroll to the main center.

The bathroom was a little on the small side and there was some work going on where a lot of noise was coming from the working trucks very early in the morning.

very good breakfast, nice location - very close to main station and walking distance to major attractions, very helpful receptionist

shower room was quite tiny, the room itself is also not big with just cold tiles on floor and no any rug or something. I imagine it will be cold to step on it when the temperature is not crazy hot anymore. there was no water in the room

There was someone available 24/7 if we needed help with anything and always willing to help with questions. They had a beautiful laundry service , everything was super clean and very nicely combined the old , vintage architecture with updates .

The breakfast could have offered more hot food options and real brewed cappuccino , not a machine .

The stay was very pleasant. I loved the delicious continental breakfast which was included. The place was clean and very close to the train station, bus station and all the attractions in the city centre. The reception staff were very kind and helpful. I really enjoyed the stay.

I didn't like the shower and that is something that should be changed.