A good central location near the main train station and river in Florence. Excellent communication with the hosts who met us to hand over keys and show us the apartment. Plenty of plates, glasses and cooking equipment for a family of 4. The children enjoyed the layout and quickly made the balcony space above the living room their own.

There are a lot of steps up to the apartment (our children counted 52) but we were travelling fairly light and expected them so these didn't bother us. The WiFi wasn't working when we arrived but this was communicated to us in advance and was quickly fixed while we were out on our first full day.

Since we were traveling by train, this lodging was in a perfect location on a quiet street. The welcoming staff was friendly and provided us with a couple recommendations on places to eat and for gelato, which was some of the best food on our trip. The apartment itself was spacious and provided separate sleeping rooms which was good for our family size. It was also nice to have a washing machine halfway thru our trip. The place was clean and had all amenities we needed. I would definitely recommend and stay there again, if ever back in the area.

This isn't an issue with the apartment, but just so reviews are aware. This is on a third floor which only has steep stairs access. It wouldn't be good for anyone who has difficulty climbing stairs, especially with luggage. We did have one small issue with one of the AC units which started leaking water on the floor. Otherwise, it was wonderful!

Nice and spacious apartment with fully equipped kitchen. We have a wonderful time there.

A bit difficult for traveller with big and heavy suitcase as there is no Elevator.

Home Friendly Profeesional Clean Safe

Good location and spacious, well provided accommodation

Only one set of keys provided for 4 people. The concierge said another set would be provided the next day. After much chasing we had to go to the Mmega offices on the other side of the Arno to collect them. The dishwasher clearly needs to be replaced. Its door only half opens so it is difficult to load the bottom basket

The apartment is in a perfect location for exploring the city and is situated in a quiet side road. It was well furnished with everything you would need.

It could do with a bit better clean ( lots of dust in the wardrobes and under the bed) Dishes from the previous occupants were left in the dishwasher. The toilet in the back bedroom bathroom is not suitable for someone a little on the large size. There is barely a 4inch gap between the toilet and a wall. It would be better swapped around with the bidet. Whilst the details mentions stairs it doesn't tell you that there is 4 flights totalling 51 steps. There is no lift and as 4 ladies in our early 70's this was a real problem. There was no one to help us and coming down with 15k of suitcase was worse than trying to carry them up. Check out is 10am so if you have a later flight there is nowhere at the apartment that you can store your cases until later in the day.

The layout of the condo was nice. Erica who greeted us was very pleasant.

The stairs and trouble moving luggage up and down. The stovetop didn’t work we called for assistance no response. No linens for dish cleaning . Limited supplies z

In the beginning everything looks okay

Beg bugs in the beds