Excellent hotel, very good service, vigorous and varied breakfast, we want to thank the young people who work in the hotel restaurant, very friendly and kind. Impeccable room, we want to thank the lady who makes the rooms for her effort and work. The location of the hotel is spectacular, 100 meters from the Sta. María Nouvelle train station. The most pleasant thing of all is Albi, our hotel receptionist, he is witty, pleasant, smiling and knows how to make people feel good and confident, he is the one who makes people return to the hotel, and that is what we are going to do, thank you very much for everything Hotel Boccaccio.

Everything was perfect, we have no criticisms.

Hotel Boccaccio locates within 5 minutes on foor, that is why I choose this hotel. I arrive at hotel befor 10 AM, and I asked to keep my luggages then receptionist told me that the room would be ready in 30 minutes, so I was waiting about 30 minutes in hotel lobby, then I could check in around 10:30 AM. That is really good for me that because I planned to visit Uffitz. Duomo and others on foot, so early checking in helped me a lot. This time I stayed just one, but I will stay at lease 3 nights for traveling around Firenze at this hotel. Breakfast was really more than enough, you can order whatever coffee you want, and you can east variety of food.

Nothing I had.

from check in to check out, staff was super helpful! Kudos to Alby for helping us deal with a pickpocketing issue. We really appreciated that English was spoken so well, & staff was so kind. Ronny helped us figure out a ride to a wedding event in Tuscany. Besides the staff being the best, the hotel's close proximity to the train station , and really everything that we wanted to see, was great! Very walkable! Breakfast was the best of our vacation, super staff at restaurant too. Would definitely recommend!!

shower in room wasn't great. Water went everywhere

Nice location, very nicely outfitted rooms. Decent continental breakfast.

It was the second time we went to the hotel, the staff was very friendly as always. The location is perfect, it is within minutes of walking from any major attraction and the closest hotel from central station. The best cost effective hotel we’ve find in Florence.

I think this time we got two beds together in one, and that isn’t the most comfortable, also the last time our room wasn’t facing the street, so it was a little noisier than last time; nothing that compromised our sleep. From last time, we also felt the breakfast got a little smaller, but still very good.

Superb location, really close to the train and bus station, which makes really easy to move with luggage. Also, the main turistic sites of the city are no more than 10 to 15 minutes away, the area feels safe and is packed with restaurants, osterias and shops. Supermarket across the street for last minute needs. The staff really makes you feel at home, traveling solo you actually feel they care and look after you. Good continental breakfast is provided, with extraordinary tasting coffee (really important for me).

My door never closed, and even tough the staff was aware of this situation, they did not fix it.

I liked the location - so close to the train but also a very short walk to the absolute centre. But not being in the absolute centre meant less volume of tourists in the street at night. This was the largest shower and bathroom I encountered in Italy - that was nice. The breakfast was decent also.

My room was very very small, but I knew that when I booked it. I didn’t like their messages telling me if I didn’t give them a 9 or higher then I’m contributing to them not doing well. This irked me. Don’t guilt me about what review to give. Also, an 8 is a totally reasonable review and I stay at 8 hotels all the time. This kind of correspondence didn’t impress me.

We loved the hotel and the location was perfect, nice size room, comfortable bed, huge showers and nice toiletries . The evening reception man was so nice and recommended us places to go . The cleaners were kind and the staff at breakfast were lovely and made fantastic coffee.

The tall bald receptionist who we met at check out . We had only met him on the day of check out . He was insisting we pay city tax to him in cash only . Luckily we had read the small print on our booking confirmation before paying the bill and realised that the city tax was included In the price .

Terrific housekeeping, laundry always clean and fresh each day. Breakfast simple but plentyful. Perhaps a little more fruit but otherwise perfect. Coffee superb! Our room was close to the terrace which was ideal for picnic lunches which we enjoyed each day. The staff were hugely helpful, could not have asked for nicer or more aggreeable people who always gave us good advice. The hotel is central but away from the crowds. We ate out in the evening at bars and restaurants full of Italians, not many tourists. The hotel staff gave us wondeful recommendations.

Nothing.

The hotel is very close to the station, luggage can be left if the room is not ready. The staff are super helpful booked us restaurants both evenings we were there. We were given a kettle for the room so we could make tea. Room was big enough for just two nights. Air conditioning was very effective and beds comfortable. My partner caught his arm in the lift door when we were due to leave. The receptionist ( Elvis) went to the pharmacy for dressings and dealt with the wound. The other receptionist who works part time and is a student carried our suitcases over to the station for us.