The reception staff were very polite and happy to assist in any way. The restaurant staff were exceptional...very attentive, friendly and helpful and the choice of food for breakfast excellent. The room was not very big but it was spotlessly clean with a fridge and tea/coffee making facilities provided. Brilliant location near to the train station.

The air conditioning did not appear to work very well. We were able to open the window but it was noisy. It would also have been helpful to have glasses in the room.

The room was lovely and the location in Florence was perfect- walking distance from the train and all the magnificent sights of Florence. Breakfast was lovely each morning.

We just happened to be in Florence in April when it was very warm. We loved the weather but unfortunately the air conditioning was not working so our room was very very warm. We could open the window but our room faced the road which was very noisy. It made sleeping very difficult.

We had a fantastic experience. The breakfast was delicious and offered a wide variety of options. The staff were all kind and helpful, and the late checkout option was greatly appreciated. The bed was comfortable and the room was soundproof, which made for a peaceful night's sleep. The location of the hotel was amazing - it was close to many attractions and restaurants. I highly recommend this hotel for anyone looking for a comfortable and enjoyable stay.

There were a few areas that could use improvement. For example, there was mold on the bathroom ceiling, which was not very appealing.

We loved our stay here. The rooms were beautiful and clean. We had our own sauna in the room. Superior deluxe room came with a walk out porch. Lot of storage place and room had tv for entertainment. Bathroom was huge and nice. Closely located to the station. We took breakfast included. Breakfast was good but almost same breakfast options was provided every day. Upstairs lounge was nice to relax in the evening after a day trip. Water dispenser helped to get water when needed. Daily service was provided. Everything was in walkable distance no need for any additional transportation for sightseeing if kids are able to walk with you.

Nothing much.

The junior suite was comfortable, spacious, lots.of storage. Tvs in all 3 rooms. Nice balcony. Clean and maintained well. Breakfast was lovely including chocolate slabs and strawberries brought to us. There were complimentary sweets.

We booked the private spa area which was lovely but the sauna and jacuzzi were not heated. The only thing hot was the steam room. They offered us 50% discount but that wasn't worth just sitting in the steam room. That was disappointing. The shower and bathroom.were lovely and clean, but not a constant temperature and pressure could have been better.

I like the location of the property and it was like five minutes from the train station so this was perfect. It literally was around the corner from the train station lots of restaurants and coffee bars surrounding the hotel area close to all the shopping. The Swapmeet was a few blocks away, but it was walkable. The prices for leather bags was so cheap, the restaurants were so reasonable. The only thing was sad about, I wished jacuzzi was hot, it was 35 Celsius/95 F, I’m used to 101-102 F, otherwise everything else was great, Front seat staff, were awesome. I share a restaurant and bar down the street.

This was my first visit to Florence. I travelled from Pisa by train and the hotel was really close to the station. I arrived early and although my room wasn't ready I was able to help myself to snacks and coffee in the rooftop bar whilst waiting. The staff were excellent and delivered my luggage to the room. I was really impressed with the cleanliness of the hotel and the warm welcome I received. I would definitely return next time I visit Florence.

The curtains didn't fit the windows properly so there was a lot of light pollution and I was located right next to the lift which disturbed me quite a bit as I am a light sleeper.

A traditional Florence hotel in a perfect position if you arrive by train, 5 minutes from station. Efficient, helpful and very friendly staff in reception. Very nice lounge areas on the ground floor and a pretty terrace bar on the first floor with coffee, cold drinks and a few snacks offered free from around midday, and a water dispenser for filling bottles. Plenty of variety at breakfast and again, helpful and efficient staff.

It didn't seem to be possible to turn off or regulate the heating in the room, and at 23° it was much too hot so we had to have the window open the whole time, which is hardly very environmentally friendly. At breakfast it would be nice to have cereal in a dispenser rather than in individual packaging, and a better selection of bread (it was Sunday though, so perhaps other days it's better).

We had a delightful stay at the Adler Cavalieri Hotel, thanks to its excellent service and prime location. Silvia at the reception gave us a warm welcome, making the check-in process smooth and pleasant. She was attentive, helpful, and made us feel right at home. The breakfast experience was another highlight. Viola and the breakfast staff were exceptional, ensuring everything was fresh and well-prepared. Their friendly demeanor and efficient service made mornings a joy. The hotel’s location is incredibly convenient, just a short walk from the train station, making it perfect for travelers exploring Florence and beyond. Overall, the Adler Cavalieri combines top-notch hospitality with a great location. I highly recommend it!

However, there was some construction work on the elevator near our room (108), which caused a bit of noise at times. Additionally, the mini-fridge in our room was empty from the day we arrived until we checked out, which was disappointing. While this was slightly inconvenient, the overall quality of the hotel and its staff more than made up for it.

I had a wonderful stay at the Adler Cavalieri Hotel. The service was excellent, and the facilities were extremely comfortable, with many thoughtful touches provided by the hotel. I’d like to make a special mention of Christian, the bartender at the Piano Bar. He made my welcome drink experience truly delightful. The drink was perfectly prepared, and his friendly and professional attitude, combined with his warm personality, made for a very pleasant evening. Christian, originally from Peru, provided exceptional hospitality that really stood out. Thank you for such a memorable experience!

The room was a bit noisy at times, but this was a very minor issue compared to all the great things the hotel has to offer.