The location is perfect. You can arrive by train from Termini station and walk to the hotel. It's super safe and you won't spend more than 5 minutes walking. Furthermore, for the main points of the city, you can also spend a maximum of 15 minutes walking. The location is perfect. The staff is very good, I loved the two attendants who welcomed us at breakfast. They were always very friendly, that was the best part of the day. The reception is always open, regardless of the time. I found everything perfect.

I have no bad points to report.

What a charming place and excellent value for money. I loved the terrace outside my room. I loved the warm decor of the room and excellent hard mattress. I would love to book this place for a month to study or work at affordable monthly rates.

The lady at reception was courteous, but it was clear she had no energy for tourists speaking in mediocre Italian :) she did all what was asked professionally and politely with minimum interaction. The second lady in the evening went the extra mile helping me to pick up bags when there was no one to help. There wasn't anything significant that I didn't like. Great place.

I had a wonderful stay at the hotel. The welcoming ambiance, friendly staff, and fantastic breakfast made it truly memorable. The delicious breakfast options more than compensated for it, creating a delightful overall experience.

The bathroom was a bit small. Nonetheless, it didn't significantly affect the overall positive impression I had of the hotel.

The location was great; close to areas of interest and easy to get to from the train station. The room was aesthetically pleasing but a bit tight. Only two outlets available. The room was clean and smelled clean. They don't charge a fortune for the water in the mini-bar; only one euro. Breakfast was good; typical Italian fare but also included scrambled eggs and bacon. The room was soundproof to the noise outside in the streets but not to the people next door. They were kind enough to make a cappuccino for me in the afternoon.

The bathroom was very small (I'm only 130 pounds); a larger person would not be able to fit in the shower. I couldn't adjust the temperature in the room and front desk person couldn't tell me how. Fitted sheets aren't used on the bed so the bottom sheet gets loose and crumpled beneath you very easily. I felt it was a bit overpriced for what it was, but I guess because its Florence they can charge that much.

Centric location within walking distance to the train station and mayor attractions. It offers a very nice breakfast. During our stay, Julia was always greeting the guest in the breakfast lounge with a great smile and made sure the food was well put together. The room was clean and the bed and pillows were comfortable.

Air Conditioning wasn’t available in the rooms during our stay in April. According to staff, per their policy, it was still winter, so the central AC was off. Also, it wasn’t cold enough to turn the heat on. The lack of ventilation in our room felt uncomfortable, so we had to open the windows that brought street noise and bugs. Talked to staff and they were able to relocate us to a better location hiden from the street which was nice considering their inability to provide AC.

This is a real hidden gem. The hotel was a little dated, but great feel to it. The staff are wonderful and accommodating. We had 2 rooms, one for us, and the other for our 3 children (18, 16, 15). Their bathroom was a little pokey, but ours was fine. They included breakfast each morning and have drinks in the hotel most evenings. Easy walking to anywhere in Florence, and very close to train station - Santa Maria Novella. We walked from there to our hotel, a little dodgy immediately outside of the train station, but the rest was fine. Location very close to Santa Maria Church, and easy to walk all over Florence from here. Loved our stay here.

The room was clean and ideal for a solo traveller. There was a good selection at breakfast and they were able to accommodate me one morning when I left before breakfast by providing me with some food to take away. The room had a coffee machine and a kettle (although I did need to ask for extra coffee after the first day) allowing me to make a drink in the morning. The bathroom was ideal for a single person.

The air conditioning made noises throughout the night when the temperature was set above 20. I set this below 20 and the noise stopped allowing me to sleep.

Very convenient to everywhere m, and the hotel was comfortable.

The only think I would say the front desk workers were no very friendly, but the dinning rom workers were very helpful.

I really enjoyed my one-night stay – it was exactly what I needed. The room was small but very well-arranged and cosy – it didn't feel cramped at all. The breakfast was delicious and the staff were very friendly. Plus, the location was fantastic for the bus/ train stations, and the hotel was extremely clean. I will look to stay here again whenever I'm next in Florence!

The only problem was that the wifi didn't work in my room so I had to remain in the reception to have access to the internet. Otherwise, the stay was perfect!

Great location, great breakfast, and staff are helpful. The loft unit is a winner with my kids, and the room is very spacious.

Nothing