Father and 2 sons who run the hotel and seem to be there almost round the clock are so friendly and helpful it was like staying with warm caring family. Breakfast was excellent. The room was more than adequate, and the location was not right in the center of downtown, yet close enough, and very close to the train station. However again it was the family and their staff who made our stay absolutely exceptional. We should also mention Tony their dog — we are lifetime dog owners & have never seen a more relaxed, laid back dog…an absolute delight — consistent with his wonderful family.. We would give it 10 stars if we could! We highly recommend staying there….

The hotel was in a very good location, close to the river and a close walk to the main attractions and sites of Florence. It was a quiet place to rest at night after a long day of exploring the city. The room was comfortable, the bathroom was a good size and well appointed. I chose a single bed option with no view, and that was a good cheaper option for me whilst I was travelling for 3 weeks around Europe. The breakfast was excellent and good options provided each day.

I can’t think of anything. A little bit of noise carried from rooms or from people in the common space, but not excessive and I’m a light sleeper but it wasn’t a problem.

particular props to the curly haired girl (sorry lost her name) who works the desk, breakfast, room, questions, etc, etc - she was a gem and is an asset to the hotel!!! Property was located great, there’s a Irish pub around the block that’s a MUST SEE - and a Indian restaurant around the block that’s the best we’ve ever been to!!! We’d definitely stay there again if the opportunity comes up!

Clean facilities, nice breakfast, friendly staff. Golden retriever named Tony was playful super cute dog

Not applicable

The property was very clean, the air conditioning was exceptional, the breakfast options were wonderful. Above all, the staff was very welcoming and helpful.

We thought the price was a little too high. This hotel is a 15-20 minute walk from the center of Florence and not a five star hotel. Also, our dog is a service animal. Doesn’t Booking.com recognize service animals and charge (or not charge) accordingly? We have all the documentation for our service animal, in order to provide to Booking.

family run hotel and they all seemed to care about guests The breakfast was more than I expected. A wide variety of food and as much coffee as you wished the room was small as solo rooms are, but the renovated bath was huge! Hotel kept my bags after check out, very helpful Say hello to Antonio (Tony)

have found hotels are NOT supplying tissues in the room. this is a necessity only two electric outlets in the bedroom was difficult to manage 2 phone chargers and a computer lighting is too low for anyone planning to work beware: when you exit the elevator on the 3rd floor do NOT turn left, the door opens to the top step on the stairs.......can use a barrier here

The location was very convenient to explore on foot (8 minutes to the train station, 15 minutes to the Duomo, and most of the tourist attractions). The food presented at breakfast was rather varied and tasted great. The staff was friendly and the room was clean. The freebie soft drinks and large-size water were a welcomed bonus since we were booked on one of the hottest days of August. Would come again if I wish to visit this area.

The occasional sound of running water was coming from somewhere, but it wasn't loud. There was also a slight smell in the bathroom, but if you keep the vents going for a bit, there is no problem. The bed was too soft for my liking, but my mum liked it just fine.

We had a wonderful experience at this hotel. The staff were incredibly friendly and always willing to help, which made our stay even more enjoyable. The location was very convenient, close to key attractions, and easy to get around. I also found it to be great value for money. One of the highlights was the breakfast – it was excellent, with a wide variety of fresh and tasty options. I would definitely stay here again and recommend it to others!

The property was a very short walk (approximately 6 to 8 minutes) from the main train station in Florence. It was also a short and easy walk (14 to 18 minutes) to the main sites of Florence. It’s located on a quiet street and is easy ti find. The staff were phenomenal!!! They were kind, attentive and caring. The breakfast provided was ample for an Italian style continental breakfast. Fruit, pastries, toast, eggs, bacon, cereal. The room was clean and well stocked. We were invited to drink anything from the mini fridge at no charge. It was not stocked again but that was absolutely okay as most places charge you for taking contents from them anyway. Overall a fantastic place to stay!!

There was not anything we didn’t like about the property.

Magenta was a great location, staff, and value. 10 min walk from train station and 3 min walk from riverbank. Excellent value, safe and of course Tony (golden retriever) was always there waiting for a pet. Many good reasonable restaurants within a 2 block area. Great place to stay without the crowds.

The one thing that could be improved was the breakfast coffee otherwise it was a great selection.