The hotel was conveniently located, walking distance to all the hot spots. Though, it rained whilst I was there, I was very happy that the bus stop was right in front of the hotel! The staff were all amazing from the bell staff, to reception, to the restaurant and bar attendants, truly everyone. A special mention to Beatrice, Reservations Supervisor, for the extra attention and care for my stay. I even left my blazer in my room and she has been so helpful! Also, General Manager, Marco, grazie mille for everything. I highly recommend this hotel!

A Truly Exceptional Stay – Where Service, Style, and Culinary Excellence Shine From the moment we arrived, the level of service at this hotel was nothing short of outstanding. Every member of the team was warm, attentive, and genuinely committed to making our stay memorable. Whether it was the front desk, housekeeping, or the restaurant staff, the professionalism and hospitality were consistently impressive. The hotel itself is a design lover’s dream. Thoughtfully curated interiors blend elegance with comfort, creating a serene and stylish atmosphere throughout. Every detail, from the lighting to the furnishings, reflects a refined aesthetic that enhances the overall guest experience. What truly sets this property apart, however, is its Food & Beverage offering. The dining venues are exceptional—each with its own unique character and menu, yet all delivering top-tier cuisine and impeccable service. From breakfast to late-night cocktails, every meal was a highlight, showcasing both creativity and quality. In every aspect, this hotel exceeded expectations. I would highly recommend it to anyone seeking a comfortable and memorable stay.

Staying at this hotel was an absolute delight. Located right in the heart of Florence, it offers the perfect base to explore the city’s rich history, art, and culture. Everything—Duomo, Uffizi, Ponte Vecchio—is just a short walk away, yet the hotel itself feels like a peaceful retreat from the bustle of the city. The staff were beyond exceptional: warm, attentive, and genuinely dedicated to making every moment of our stay unforgettable. They offered fantastic recommendations, helped with reservations, and always greeted us with a smile. The rooms were beautifully appointed, spotlessly clean, and full of character, blending classic Florentine charm with modern comfort. And the service? Flawless from start to finish. If you're looking for elegance, comfort, and top-tier hospitality in the very center of Florence—this is the place. Highly, highly recommended! The breakfast at this hotel truly exceeded my expectations. There was a wide variety of high-quality options, both sweet and savory, including fresh pastries, seasonal fruit, eggs, cheeses, and local specialties. Everything was beautifully presented and constantly replenished. The coffee was excellent—better than in most cafés! I really appreciated the attention to detail and the warm, attentive service from the staff. Starting the day with such a delicious and well-organized breakfast made a real difference to my stay. Highly recommended!

Good location with easy access to station and downtown but away from crowds of tourists. Extremely friendly and helpful staff. Front desk person (Marta) gave us great recommendations for restaurants for locals where we had our best meals.

breakfast time was a bit busy with scarce staff serving coffee and tea. I would suggest them to place a coffee machine and hot water outside the kitchen for guests to serve themselves

Clean , large bathroom and decent sleeping area , great breakfast . Would be our first choice if we go back to Rome

Couldn’t figure out air so we just opened window and it was fine. But to be fair I did not ask for help with that. I’m sure the front staff would of helped, they helped with everything else and were very nice,

The hotel had a really warm vibe, super bright spaces, and great food. Breakfast was amazing—with lots of delicious sweet and savoury options. I also used the meeting room and got solid technical support. Loved the room too—especially the cheerful colors in the decor.

It is a 10min walk from the train station which could be a problem if you are travelling in summer without any protection

Strangely, There are webs iwhite color inside packaged snacks of the minibar

It's a new hotel, very nice room and public area. Also the staff was very professional and friendly.

n.a.

Not convenient pillows and always wet linen

It was more than perfect!!!!