Though I never got a chance to meet the host , Lara was reachable and always responded on time. Check-in process, directions to walk from train station were all providrd in a detailed manner The breakfast recommended with 20% discount on a nearby restaurant by the host was also very good . The room was with air-conditioning(you need it when you are in Florence during the summer) and attached with a toilet. It was reasonable for the charges and a pleasant stay. Thanks a lot! Pros- location 10 min from Florenze SMN station. Do walk out from the other side (not the one near mcdonalds) Few good food options nearby - the spice junction (indian),Osteria dei centropoveri(italian)

It's far from tourist attractions and the room is on the first floor so you need to go up a narrow fleet of stairs to reach the room which was difficult with luggage Additional information to fellow travellers and not related to this accommodation For italy, travel light ,preferably a backpack and hand carry that can withstand the pebble stone roads and you can carry up/down stairs Ensure to buy public transport tickets once you reach train stations or from tobacco shops nearby or have individual travel cards if you want to avoid walking or spending a lot on private transport like taxis. If you want to use credit cards/travel card do note one card can be used only by one person i.e if you pay for yourself using card A, for next person you cannot use card A in the same journey .

Beautifully decorated light filled room was so welcoming! The linens were lightly scented, as is the soap. Chilled, purified water was waiting for us at check in, along with the prettiest tea cups. Very spacious room with lots of lights. Stephan graciously worked with our very early check in request so we could enjoy our time in Florence before our 6 AM flight out the next morning. The location is very convenient to trams, trains and busses. BUT the best part - the bed was so incredibly comfortable!!! I had my best night's sleep here put of the 15 on my trip. Lots of cozies in the wardrobe if you'd like, too. You really can't go wrong here.

I don't like that I didn't stay here earlier on in my trip!

The space of the room long and wide. 4 single beds in one space but with each their own nightstand, light, outlet. Two separate tables for waters, keys, wallets, etc. a small fridge, tea kettle, tea, cups, sugar. Two large windows that had dark shutters and curtains that faced the street. The windows opened. The bathroom was narrow but long. The shower had good hot water and good pressure. The window in bathroom let in some natural light and provided ventilation. Owner super friendly. Very informative, nice. Good communication and directions to entering building and apartment.

Bathroom narrow, not enough towels, dim lighting in bathroom. One key for the four of us(it’s a real key)

I chose this property based on price as we stayed only 1 night. The queen bed was very comfortable, nice cold air conditioning, large bathroom and shower compared to other properties we stayed at in Italy. Didn't hear any street noise overnight and closing windows the room was very dark for sleeping. Complimentary water and wifi. Stefano greatest us in the morning when we arrived to Florence at 11am, he took our luggage for us and put it in the room when it was ready at 1pm. We didn't use the discount voucher for breakfast at the cafe. The room is a little way out of the main hussle and bussle of the city centre and only a couple streets back from the river. Restaurants on the same block and a pharmacy across the road. 500m from the train station an easy walk with our luggage.

No small towels to use as a face washer. Something we are used to in Australia but didn't seem common anywhere in Italy. Not a big deal.

The space is very well localized, clean, with all commodities, no noise and the communication was very easy and objective. The host gave us additional information about parking, allow us to keep the luggage on the place after the check-out.

Not applicable

Amazing location, 10 min from station, 22 min walk to the Duomo, responsive owner on WhatsApp, able to upgrade room to 2 people occupancy from 1 last minute for one night, reasonable pricing, charming decor, great bathroom and good water pressure for shower (shower always had hot water very quickly). Bathroom and room relatively spacious

Rarely saw staff present, temperature was very cold first evening (but the staff then sorted heating and I slept well rest of the trip!), and no one to help carry luggage up one flight of stairs upon arrival.

The owners were there to meet us and because we were early we were able to keep our bags there until our room was y. They notified us when it was available. The guest house is in a great location and our room was in a very quiet area of the building. Not only is it convenient to trains and buses, it is not far from the main attractions of Florence. We will surely recommend it to our friends.

Met all our needs.

Nice, pleasant room, just like in the pictures.Clean bathroom. Some old-fashioned furniture gives a nice touch to the room. Very close to the train station Centrale, which is very handy when you travel between cities by train, visit Pisa.

Some basic kitchen utensils are missing, like spoon, fork and knife, so you could have breakfast in the room with something bought from the supermarket. The floor was very dusty, not visible from first sight, but you cannot walk just in socks.

The accomodartion is very spacious and comfortable for my family. Stefano welcomed us upon check-in, arranged for our garage parking and airport taxi, his service is exceptional. He also gave restaurant recommendation, which are nearby.

Expect some noise at night coming from the street and restos/bars, which you need to close the windows.

Nice big spacious room, very good communication with the host and easy access to the building. Location is good as easy accessible from the motorway and 15 minute drive from the airport and only a short walk to the historic centre. And do follow the hosts recommendation for the breakfast/brunch place called Gamberini, you will not be dissapointed.