Good location, very close to all the main sights. The lady at reception (I think her name was Drita?) was extremely kind and helpful and recommended a fantastic restaurant nearby.

There were lots of mosquitos in the room (despite it being October!)

We were looking for a well-priced, quiet place to stay where we could walk everywhere we had events Friday and Saturday. The room was spacious, the shower water hot, and the bed comfortable. There were plenty of towels, and a door with french shutters (for privacy) opened for fresh air. Breakfast was good, although we eat Italian which means coffee and a pastry. There were other food items available, but i didn't look closely. A few minutes walk to the best gelateria in Florence, Gelateria Medici!

We like to walk, so it wasn't a problem that the hotel is on the edge of the Centro, historical Florence. It's 20 minutes to the Duomo.

I stayed at Hotel Rita Major for three nights for work and had a very enjoyable stay. It was very comfortable and clean, the staff were very friendly and welcoming, and the location is excellent - very close to the centre but not in the middle of the tourist area. A bonus is the lovely courtyard area which I used for working in, which is a great communal area to work or relax in. I got in quite late on two nights and there was always someone on reception to welcome me in.

Overall it was really great. Two very small things - the breakfast was a bit limited (although I'm told that is often the way with Italian breakfasts!) apart from the coffee which was great; and it would have been nice to be provided with some bottles of shower gel or something in the bathroom (there were small sachets). But I am being picky. It's a lovely place and I'd definitely stay again.

The staff couldn't have been better! Each one was helpful, gracious and kind. Provided excellent information on how to get around and recommended a FANTASTIC restaurant for dinner. The hotel garden looked lovely, but it was raining so we didn't get to enjoy it. TIP: Take the train from the main station, Maria Santa Novella, to Campo Di Marte (only one stop) and then enjoy an easy 10-min walk to the hotel.

The closet rod went from back-to-front instead of side-to-side, so it was difficult to use. Also- would like a safe in the room.

The Hotel Rita Major was a great place to stay. It is about a 30 minute walk from the main station and 20 minutes from the centre attractions. As such it is just outside the busy areas of the city and yet it is an only a pleasant walk to get there. We caught a taxi from the station which for what should have been a 10 minute ride turned out to be very expensive. We later found out that there are a number of buses that go from the hotel to the station and are frequent and cheap. Our check in was very easy and Jenny on the desk was really helpful with advice about getting around the city ( buses to Piazza Michelangelo and the station) and local places to eat and drink that were outside the main tourist areas. We found all this to be really helpful for our stay. We got the bus back to the station from almost outside the hotel which was quicker and just over 10% of the taxi fare. Our room was spacious and opened out on the communal garden which was great. Jenny had said it was ok to being back pizza and wine to enjoy in the garden in the evening which we did one night after a full day walking around the city. Breakfast was continental style buffet which was great. We found all the staff really helpful but special mentions for Jenny and Luke, though others were equally as helpful and friendly we just didn't catch their names. In the immediate vicinity of the hotel there is a Carrefour Express, a pizza take away and a lovely restaurant. Whilst it is not int he centre of things this suited us.

There was nothing about the hotel we did not like.

Such a charming, sweet old-fashioned hotel with everything you need in a great location, and such good value for money! I could not get over the amazing staff - the most helpful, friendly, warm people I have come across at a hotel - every one without exception! They really went above and beyond and made my stay so special. My room and the hotel in general was absolutely spotlessly clean and very comfortable in a quiet, safe area, just 1.5 km (20 minute stroll) to the Uffizi gallery, and even closer to the Duomo. The location was perfect for me because it was just outside the chaos of the old city centre, but within such easy reach of all the main attractions. There is also a bus that stops just a few metres from the hotel, so getting there with public transport is a breeze. Lovely breakfast each morning (with the best cappuccino in the world!) overlooking the gorgeous, quaint courtyard which really set me for the day. I loved my time at Hotel Rita Major and would definitely stay here again if I ever get the chance to go back to Florence!

Everything was perfect! There was a glitch with communication beforehand but the hotel is aware of this and will sort it out.

I would like to extend a big thank you to the staff for their exceptional support and friendliness throughout my stay. The location is ideal—quiet, yet conveniently close to the city center and a bus stop, making it easy to explore Florence. There are several nice restaurants, a pizza shop, and a grocery store nearby. The courtyard garden is beautiful and relaxing, providing a perfect spot to unwind after a busy day.

A lovely clean hotel, in a great area. The terrace at the rear was very nice. All the staff are friendly and very helpful. Plenty of places to eat and drink nearby. The old market was great and all easy walking distance. We walked from the train station which was easy. The hotel bar was handy and very reasonable

We liked the hotel, but here are our suggestions. The pillows were very flat, but we asked for 2 more. The room was quite sparse and it would be nice to have a little fridge and a kettle. The breakfast was a cold buffet with mostly sweet things. More cheese and eggs and maybe a toaster.

Staff were wonderful. Location for exploring Florence was very good. It was a nice 15 minute walk through characterful streets and cool cafes/wine bars to get to the centre. Room was very clean and sizeable - we had a Comfort room which included Air Conditioning which was well needed for the few days we were there. Breakfast was nice. Simple buffet breakfast in a covered outdoor setting. Staff couldn’t be more helpful with coffees etc. Car Parking - we parked at the Garage Palace which appears to have some sort of affiliation with the hotel having been recommended. Tight underground car park and I wouldn’t blame anyone for being sceptical, but it was perfect for us for a few days. 24-hour manned valet parking and car was spotless on collection. €15 a day and we were charged €60 for 4.5 days so understanding staff.

Nothing.

This is a quaint hotel, slightly out of the centre, in a quiet residential area. You could say perhaps a little basic but we didn’t need any more for our city break. We had a family room which was spotless, fresh towels everyday, continental breakfast and the staff were very welcoming and friendly - they made the stay!! I would recommend this hotel and should we return to Florence, I would definitely stay here again.