Staff was very friendly, free parking very close to hotel. Mini fridge was great. Pizza at the restaurant was delicious.

It was a little confusing finding the front desk and our room. (It's in the restaurant)

Spacious appartement, very clean and we'll equipped. Excellent location. We hope each time when we make a booking, we can have the same experience!

Rien

I think it is a family establishment which was culturally interesting. The hotel has everything you need, even a restaurant which is part of the hotel. It is located nearby the main train station which fit me perfectly. But, the area immediately around the hotel is a bit bizarre, everything is designed for cars, so it is not very pleasant to walk. But, the moment you reach the old town or the ancient harbour, you are good and happy.

Most of the staff spoke only Italian, but they were very nice. It might be fun to try to learn Italian, so not big problem. Check-in could have been done much foster. I have worked in a hotel and I know the drill, but it might be good idea to prepare check-ins, so there wouldn't be a need for typing all the information with the customers in front. Also, something went wrong and I had to wait 10 minutes to order in the restaurant, but then the food arrived very fast. Oh, and please update your status on Apple Maps, it says "permanently closed".

The lady at reception was very helpful. She took us to a parking garage, where we could put our motor bikes for security. She really went out of her way and that's a BIG plus !

Room being clean daily. Next to bus station

None

The reception was chaotic

Il wifi non arriva in tutte le camere Wifi not working in all the rooms

Good location in city center

Bad smell in the building entrance Small beds for adults No parking available for guests Room decoration is very old

Clean room, updated bathroom. Nice, new curtains that kept the light from coming through in the evening/morning

Air-con was really loud and sounded like a helicopter was inside our room. It made it very hard to sleep. Turning it off was not an option as it was really hot both inside and out. The traffic ouside was loud, so not an option to open the window.

Lack of air conditioning, breakfast not actually included.