Very spacious room. Don't let the first look of the entrance and hallway to the ancient lift deter you. The hotel is awesome with a nice lobby and plenty sitting space. Room is very clean and ample space with really large bathroom. Bed is comfy. Staff are very friendly and helpful. Will definitely recommend this hotel for short stays.

On the negatives; block out curtains would have been nice. Also while the hotel is in a very nice and quiet area, the rooms are not sound proof so you do hear noise from neighbouring rooms and hallway. Something to keep in mind for longer stays.

The room was awesome. The biggest room we've had on our European trip!. Breakfast was included and there was lots of choice that set us up for the day. The staff were super friendly and helpful,with great knowledge and suggestions about what to do. The King sized bed was comfortable and we had a balcony with harbour views. The location was perfect...200m from Genoa's rail.station.

The one things was the bar fridge didn't work. Couldn't keep our milk cold for tea and coffee making.

Very good stay in the heart of Genoa. The hotel is conveniently located near Principe train station, close to metro and bus stations, within walking distance to Porto Antico and main attractions. While the rooms are nothing fancy, they are very clean and comfortable, with air-conditioning. Nice and cosy breakfast area - sweet and savory breakfast options. Lovely staff. Do not be put off by less positive ratings of the area - the hotel is located in a rather busy and well-lit street. I travelled with my teen daughter and did not feel unsafe. Totally recommend!

nothing negative comes to mind

Location. It was just less than 3 minutes walk from Genova Piazza Principe Station and walking distance to attractions. There’s an elevator on the ground floor to the reception. The elderly receptionist made us feel so welcome every time we went in and out of the property. He made the stay great!

They don’t provide hair conditioner and hair dryer in the room (can get it at the reception though). Only 2 packets of hair/body wash.

Continental breakfast with reasonable choice. Certainly value for money. Spacious light junior suite. Comfortable beds. Lovely friendly staff. Very clean. Lift from via Balbi up to reception thank goodness (and another to rooms) Good position near main station and 15 minute walk to city centre, 5+ minutes down to port, lift next to hotel up to next level.

Very difficult to regulate and maintain the water temperature whilst showering. This may be due to demand in the morning so we showered later in the day.

Our stay at Hotel Vittoria was fantastic! We were only in Genoa for the day but would have been happy staying at this hotel for longer! The staff was extremely nice and helpful. We arrived a bit earlier than the scheduled 1pm check-in time and were thankfully given a room with no problems. Our room was a great size for two people. Great AC, mini fridge, TV, desk, nice big bed, everything was clean, and we decided to get a room with a balcony which was our favorite part watching all the different cruise ships and boats go in and out of the port. Elevator on property as well. The hotel is in a great location right next to the train station and the historic city which was our favorite area of Genoa. Lots of great shopping and dining steps from the Hotel. As I mentioned we were only there for the day and didn't have anything planned but Hotel Vittoria was a great spot to start and end our fun day exploring the city.

There was a used toilet paper roll left hanging in the bathroom from possibly the previous room guests. Was not a deal breaker as we figured it might be to not waste paper products. We simply tossed it and replaced it with the new roll in the bathroom. First hotel we experienced this but again, not a deal breaker just a personal sanitary concern.

The balcony view, bathroom, cleanlyness, fridge, AC, the friendly staff.

Very hard bed! First night we only had one pillow each, but upon request they gave us one more each so problem solved. Very thin walls and door to the hallway. Luckily, we only had problems with noisy neighbours one night, and they weren't even that noisy. Did miss a kettle. When we got the room the toilet seat was cracked, but weird they didn't notice when cleaning. But even tho we forgot to mention this they fixed it for us the next day with a brand new seat! Well done!

Should confess first that we had the best room in the hotel, the corner Junior Suite on the 5th floor. Spacious room, comfortable bed, sitting area in the corner alcove. The entire hotel is a classic European hotel with reception up on a higher floor, smallish but workable lift (note that there are some stairs to climb to get to the lift). The hotel is very close to the main station, but is very quiet as it is set back some 30 metres from the street, and buildings obscure the street. Road noise is not a problem if you like having a window open at night. The entrance to the hotel is right next to the entrance to the lift going to the Museum of World Cultures. This lift is free, as are all funiculars and rack railways in Genoa.

Others have mentioned this, but I will too. The breakfast can only be described as mediocre average. Get in quick if you want a croissant without a jam or cream filling. And if you like orange juice for breakfast, bring your own.

Our standard double room with a balcony was simple but nice and clean. Breakfast was also simple but sufficient. Staff were courteous and helpful, especially with luggage handling as there is a 1/2 level of stairs between the reception area and the elevator to rooms. There was a nice restaurant right next door that came in handy. It's not a long walk to the train station, which was also a plus. It was a good value for the money.

I had read reviews about the confusing entryway, through a corridor then up in a small lift to the reception area. The entry was a little hard to find but was not sketchy when we were there, as some reviews suggested and there was good signage to direct us to reception once inside the corridor.

Great hotel, highly recommended. A lift takes you up to reception from a ground side left entrance. Good signage helps direct you to reception. Excellent value for money. I had a lovely balcony. Very clean and comfortable and quiet. It is very close to the Genova Piazza Principe railway station or a walk to Via Giuseppe Garibaldi with historical building/palaces lining the streets. The people on reception were lovely and obliging. An enjoyable stay.

Nothing to comment on.