The view is worth every penny and I would say the price is anyways very affordable. The food at the Ristorante is exquisite (especially the pizze, since they are a pizzeria in the first place), the lunch menu is extremely recommendable, as it provides you with so many delicious dishes included in the already very low price. The closest supermarket is in Lavena Ponte Tresa and can be reached either by bus (there is a bus stop exactly in front of the hotel) or just by foot, since it's just about 2.5 km which can be walked in 30'. It's super close to Switzerland, there's even Swiss network still available...

When going back to Ponte Tresa (carrying luggage) we wanted to take an Uber but we couldn't get any, so we asked for them to call us a taxi or just the number of a taxi service. We didn't get any details of a specific taxi company, we got the phone number of a guy who apparently offered his unofficial services for transit by car. He was very kind and reliable, he brought us to our destination so no critique in this regard, but it would surely be of help to keep his number at the reception so as to inform the guests of this possibility (if not to also get the details of some taxi companies). As I said however, this is not a critique, it's just a suggestion. We had nothing to complain about :)

The picture perfect location, beautiful views. Restaurant for evening dinner.

Shared balcony with all the other rooms. Cleaners didn't use warning signs or verbally warn us that they had just mopped the stairs and floors, which was very dangerous and slippery. Breakfast was not good value for money. Very limited choice of what to eat.

The size and the view from the room were spectacular. The food in the restaurant was very good. The proximity to Switzerland and all the main sightseeing around.

The bathroom is very outdated. Same breakfast for the 3 days we've been there and without vegetables...

Great restaurant and friendly people at the reception

There was water leaking out of the ac, this has been happining for a while looking at the stains on the floor. When i said this to the receptionist she told the cleaning staff who replied yes we know. The was also fungun on the froof above the shower

The staff were incredibly helpful!!! the restaurant food is absolutely exceptional and the breakfast was everything I could want and more. the lake view from our bed was the most memorable wake up. would recommend this 100x over

The staff was very friendly, we came with the dog and they were friendly with him. We got a nice room and the location was perfect for what we wanted to see. Additionally, the pizzeria was very good, we ordered 2 pizzas to our room (no additional charges). I will recommend this place 100%

We wish we could have stayed longer but the hotel was fully booked

Great value for money! The staff were very helpful and even upgraded for free our room to include a view of the lake. The hotel is in fact a hotel restaurant and you must try it cause it is very good. The breakfast was also good enough for a small extra fee. I totally recommend it for one or more nights stay.

It was a lovely, scenic and historic premise, the breakfast was lovely. Staff was polite and helpful, our room was facing the lake so it was very beautiful. Only hoping that it have an iron for me to iron my clothes

The room was very nicely decorated and comfortable. The parking lot was spacious and easy to use, and the view of the lake in front of me was very nice. The dinner was excellent, and the breakfast menu was excellent, and I had a comfortable time.

I heard that the eggs served at breakfast were boiled eggs, but I was disappointed because they were raw eggs.

This hotel was great! Very clean and comfortable and right across from Lake Lugano. Staff were super nice and the food at the restaurant was delicious!

Only downsides were no elevator and not very reliable internet.