The staffs are very efficient, friendly, humble and always has the attitude of delivering the clients request. Even their concierge dog, Blake -is so friendly ❤️❤️❤️ They have a restaurant, and it’s a must thing to try. The food are so delicious at a very reasonable price. They even gave us 30%discount due from their soft opening and the next night a whopping 50% discount during Easter holiday. Ample place for parking.

We had our room at the second floor room number 22. The shower area has no shower door. Expect the bathroom to be all wet, after having a shower. But the room, since it’s located in the corner side of the building, you have an amazing view of the mountain and lake plus the pool area.

I booked the Superior King room and it had an amazing view of the pool and lake/mountain panorama. There was free parking. Pool could be used any time even during the night. The breakfast was very good with plenty of options and the staff was super friendly, you could tell they love doing their job. Thea area is very good as it's a short walk from the beautiful lake side, park and great restaurants. Very happy with the value this hotel provided and it exceeded expectations.

Corridors and some common areas were a bit worn down.

The breakfast was exelent! More than our expectations! 😍👍

IT was everything perfect! 😊 The personal were very beautiful, kind and helpful… 😍 Our room was very nice, very clean, with all comfort we needed and with nice terrace. The parking was big! We may wish this hotel and this hospitality to everyone. Today is not so easy to find so much fun and so much good things in one place only! 😍

Great location, comfortable classic hotel, friendly staff, great breakfast, great atmosphere, dog friendly

Nothing except that cappucino machine at the breakfast bar could be adjusted not to provide for coffee to the rim of the cup: everybody was struggling to get their coffee to the table without spilling!

pool, free parking, BREAKFAST, air conditioning, restaurant right next to the hotel, Blacky (dog), free water & peanuts, very comfortable beds

The fridge didn't work & one morning, the shower only had cold water.

The place is charming, the rooms are very comfortable and well soundproof (there was a baby next door who I almost didn't noticed about). Thete ate dedicated parking spots. The staff is very kind and available. I had a massage that I highly recommend. It was a very good relaxing time. There are some trekking trails around, I went to Monte Piambello where the view is incredible, but that's a hard one, very steep, don't expect to do it with Children. My 3 nights stay was fabulous in Hotel Caroline. Gracie Mille!

the only thing that I didn't like was it was impossible to darken the room as the wodden shutters could not fully close and the curtains leave some light in.

Charming, beautiful, and clean. Kind and helpful staff. Walkable to the lake and a couple restaurants. Great views. Nice pool. Poolside drinks and snacks in the afternoon. Best breakfast for an affordable place.

Nothing.

Fantastic Hotel really enjoyed our stay all of the staff are so helpful nothing is too much trouble the receptionist even rang and booked a restaurant table for us - the hotel was lovely and clean the pool was really refreshing on a hot day and the hotel is in a peaceful spot and only a few minutes walk from the lake the breakfast was amazing too and you can get a coffee at anytime also iced lemon water plenty of free parking too

The staff were ultra attentive. The pool was perfect and amazing after a 6hour motorbike journey in 35° heat. Good breakfast and a nice late check out so we could catch a little chill time by the pool this morning. Perfecto!

Inside was beautiful, staff extremely helpful and friendly.

It looked closed when we first approached. Inside is beautiful and clean. Breakfast items like scrambled eggs and croissants were out and not replaces at breakfast even though it was on for another 45 minutes.