The hotel is clean and tidy. Very close to the metro station The bed was comfortable. The breakfast is good and the croissant was very nice. The spa was amazing The staff has remarkable people skills!

We checked in on a Wednesday night and apparently the city glass collection happens on that night. It was very noisy considering that we are on the 3rd floor. It was 4-5ish in the morning and I did not had a good sleep on that night, otherwise other nights were fine.

Staff was amazing, I have been travelling a lot and I must admit they go extra mile to make a stay as amazing as possible, very responsive to messages, friendly and very helpful with restaurant recommendations. Hotel room had all needed facilities, great decor and fairly good location, close to Milan Centrale. Perfect stay for a couple.

The only one are of improvement is breakfast, I would expect a better choice of selection for this hotel standard but whatever was available was fresh and great.

My partner and I had never been to Milan so we didn’t know where to stay. When we came across the Avani on Booking.com I was hesitant because I usually only stay at places with a 8.5-9+ star rating. We wanted to be close to Brera and we were only supposed to stay one night so we said why not. We were arriving to Milan in the morning from Palermo and the check in wasn’t until later in the afternoon. We emailed to see if an early check in was possible and they responded we could check in immediately— this was music to our ears. When we arrived, they upgraded us free of charge (we think it was a slower business time so they had the means— which they didn’t have to do, very grateful). Check in was easy and fast, the staff was very friendly. Walking into the Jr Suite was amazing after a long week of travel. That night I became sick unexpectedly. Not knowing what the Italian medicine equivalent would be to the normal American care, my partner ask the front desk for advisement. The front desk associate was kind enough to write out a list of things that help him when he has similar symptoms and pointed my boyfriend in the direction of a 24 hour pharmacy (it’s important to note you cannot buy medicine at grocery stores or tobacco shops/liquor stores, only pharmacies). While we were only supposed to stay at this hotel for one night, we asked to stay another night because I was so sick. Not knowing whether or not the fee would increase or they would need to move us since the room they gave us wasn’t technically ours to begin with— when the staff found out, we would like to extend, they were more than accommodating. They let us keep the same room at the same rate we originally booked at.  Waking up on the day of our check out, we were looking for a place to store our luggage so we didn’t need to lug around our belongings before our train in the afternoon.

The hallways smelt a little too much like cleaner but other than that, it was a great stay.

The exterior was very nice, and the rooms were compact but clean. The staff was great and amiable. They responded to our requests quickly and with a smile. There seemed to be some system trouble with check-in, so it took a little longer, but they more than made up for it with their willingness to serve us. A staff member spoke a little Japanese, and we enjoyed conversing in Japanese.

This hotel is an absolute gem of a find. When we arrived we found out we had been upgraded to a suite which was just incredible. The bed was very comfortable. The room was clean and had everything we needed and more. Staff were extremely friendly. We hope to come back again soon.

Really this location was everything we could have asked for in Milan. Located around lots of restaurants and convenient to the train station, the staff was instantly extremely accommodating. We were given water first thing upon entering the hotel, followed by the staff making us a dinner reservation, helping us understand the onsite spa (that includes a free 30 minute sauna/Turkish bath/jacuzzi and tea and biscuits), and showing us our room.

Perfect location, clean and comfortable rooms, a decent spa, breakfast with good alternatives and a nice bar. The hotel has a nice restaurant but there are many alternatives around if you prefer to eat out

It seemed a bit old but doesn’t disturb at all.

The room was exceptional, got upgraded for free on arrival. The staff were so friendly and helpful with any requests. We had lots of luggage since we just finished a ski-season in the alps and they even brought our bags up to our room. Great service.

The hotel staff was very friendly and the breakfast was nice. There was a bar and restaurant downstairs. The reception was open 24h. The hotel was very clean. The location is only a short walking distance away from Garibaldi train station.

At times street noises carried to our corner room a bit disturbingly. Otherwise all was okay.

The hotel is beautiful and the staff were amazing. Holding doors for you and little snacks and cucumber water in the lobby. Close to the metro and walking distance to some nice restaurants. Our room was very large by European standards and the bed was comfy.

No negatives!